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March 2023 by Michelle Kay
Incorrectly filed my taxes, when I called to have it fixed supervisor said she’d look it over and call me back, never calls me back. I called back every day for a week and supervisor was never available. No one would help me. Terrible customer service and wasted my time.
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February 2023 by Norma Navarro
Great service every time!
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May 2022 by Joe Rubin
I went in and Jagadesh did my taxes. How many questions did he ask me? ZERO.He did not ask if I was single/married or whether I had any tax deductions. He simply typed in what was on my W2 form and that was it.When I saw the bill - I felt like I was hit with a ton of bricks.turns out - he had already e-filed the return.Now I have no idea what to do. Do I file an amendment? All I know is that this was a terrible mistake. I could have just done turbotax or something and at least avoided paying so much.WILL NEVER RETURN
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April 2022 by Ivy Letcher
This filing year seemed a bit stressful. For example, the photos of the documents were blurry and I had to resend all the photos. Also, I was concerned about the fee, which turned out to be more reasonable than first quoted. My tax preparer was excellent. He was very communicative and he kept us informed about our filing through the whole process. So, yes, I will probably use Block Advisors next tax year.
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March 2022 by Jennifer Gausman
Efficient, was ready at my appointment time and he's very polite and friendly but very professional.
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March 2022 by Todd Winchester
Jay is my advisor and always gets the job done with professionalism and accuracy
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January 2022 by Leaundrice Hardy
He was cool and very helpful!
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July 2021 by Akki Rodriguez
My block advisor was amazing. She was very kind, informative, patient, and understanding. She was the best tax preparer I've ever had the pleasure to work with.
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May 2021 by Sarah Adams
Jay is always helpful and makes it simple to complete my taxes each year. I moved and still use Jay remotely as he's the best tax preparer I've ever had! Highly recommend his services. A++++
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May 2021 by Debbie Eiermann
Quick, convenient and knowing my taxes are done right.
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April 2021 by Vicky Velazquez
Very user friendly. Very professional. Krupa was great at explaining everything very clearly. It's a pleasure to meet with her. She's wonderful!
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April 2021 by Dee Balliett
Krupa was knowledgeable, prompt, easy to work with, and produced good results. She is an excellent agent.
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April 2021 by Tom Flinter
Easy to make appt. Great customer service
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March 2021 by Jay Mathy
Jay was very helpful and experienced.
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March 2021 by Reginald Lonon
Help me with all my concerns, great Block Advisor ,very best tax person will return next year.