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March 2024 by Beverly Woitke
Waited in line at CVS in the drive through.The caucasian woman with strawberry blonde hair and a ponytail was at the window. She did not greet us after waiting a very long time she was on the phone, and after 10 minutes, I waved my hand to say hey, and she turned her face then a few minutes later, she said date of birth. I gave the date of birth then she said last name I got through three letters of the last name she jammed the medicinein the drawer and slammed it and that was my experience, which was lousy!
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December 2023 by Zang Simes
Just got my flu shot. Thank you for the caring service!
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September 2023 by W T
The sweetest and most caring pharmacists working at the pharmacy. Went in for a flu shot, met with staff with incredible friendliness and warmth. I can’t speak highly enough of my experience with them. Keep up the great work and for making your customers feel loved. You guys rock!!
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September 2023 by Google user
The sweetest and most caring pharmacists working at the pharmacy. Went in for a flu shot, met with staff with incredible friendliness and warmth. I can’t speak highly enough of my experience with them. Keep up the great work and for making your customers feel loved. You guys rock!!
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September 2023 by Dubb T.
The sweetest and most caring pharmacists working at the pharmacy. Went in for a flu shot, met with staff with incredible friendliness and warmth. I can't speak highly enough of my experience with them. Keep up the great work and for making your customers feel loved. You guys rock!!
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June 2023 by Ashley W.
The CVS Minute Clinic at this location was laughably awful. I came in with a straightforward (and obvious) issue, checking off every symptom on the list, and the nurse practitioner I saw INSISTED on a different diagnosis (for which I did not have many key symptoms). She refused to prescribe me the basic antibiotic I needed. I repeatedly questioned her and provided evidence that I was sick, and she kept insisting it was "just allergies." I spent $25 to argue with this woman for 30 minutes, and left with no solution. Went to a Care Spot, saw a doctor, and voila! I DO have an infection. Skip this place if you have common sense and just need actual care.
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March 2023 by Fhuura L.
I had to transfer my prescriptions to this pharmacy because my previous (AWFUL ONE) went out of business. I called to refill my prescriptions over the phone and spoke with a young woman. I explained I needed my prescriptions refilled, I was being normal/pleasant with her btw, and was met with a rude "Okay, for the one prescription it was filled a week ago and you never came to get it, are you gonna pick it up NOW??" Like she was threatening me if I didn't she wouldn't refill it or something. Lady, I know, I'm sorry, I forgot to get it, I have a lot going on, it slipped my mind. I'm human. I told her I would, and I had another prescription I needed a refill on, and she said that medication was out of stock. This one is SUPER CRUCIAL as I can have side effects from it that could lead to seizures and even death if I do not take it regularly. The first one I can go without for a few days and be okay-ish, but my second prescription is dangerous if I stop taking it. I am beyond annoyed, this is my first time dealing with them over the phone and I am NOT impressed. Just awful customer service.
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February 2023 by Molly B.
Just incompetent. App says I can refill inhaler. Go to pick up and they say they no longer carry the brand I use even though the app said it was available for refill. Go to pick up over the weekend and first told incorrect info that I was out of refills... seemed odd to me as I knew I had one left. Went inside store to talk in person and was told they no longer carry the brand of inhaler I am prescribed. Why they can't get their info straight is beyond me. Finally I'm told they stopped carrying it 2 months ago yet they never bothered to notify me of this which could have EASILY been done through their app. I NEED my inhaler, it's the weekend so I had to pay $45 (my inhaler is FREE) to be able to continue breathing until my doctor can write a new script. TERRIBLE. This is absolutely ridiculous. Do better CVS!
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January 2023 by Jonathan L.
We drove by around 10pm after leaving the Amway center. There was nobody at the cash register so we came in and walked around to get what we needed. Typical CVS with tons of snacks and made for a quick pick me up. They just need to make sure people are working so it's actually a quick stop and customers don't need to go and look for someone to ring them up
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December 2022 by Angela N.
So, I cannot speak for the pharmacy staff because I do not use this pharmacy, but I need to give a good review for the regular store staff. This was my go-to drugstore when I lived in the Orlando area. Bill and Chelsea, the store managers, were always so kind whenever I went into the store. They would greet me by name. Employees Carlos and Jonathan were also super sweet and helpful. They always went above and beyond to help me locate items, etc. I believe Carlos was ultimately promoted to a technician in the pharmacy, so I am thinking that the customer service in the pharmacy department has probably increased since his promotion but cannot say for sure since again, I do not get my prescriptions filled here. However, I would highly recommend this store for general over the counter items. They stock items that you would not normally find in a drugstore, such as LilyAna's natural face cream etc. I previously ordered that through Amazon. Also, as you know, CVS offers great coupons and a rewards program. I highly recommend this location if you live in the area.
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November 2022 by Amanda M.
The pharmacist here is super nice!!! I stopped by because I received a text message with a coupon for $2 off. I had been suffering with a headcold for the last week so I decided it was a great opportunity to get some DayQuil. I grabbed the DayQuil and headed toward the pharmacy. I only had one item and they have no line. I also wanted to get some decongestant from behind the counter of the pharmacy. I asked for Zyrtec DND pharmacy tech asked me if I wanted 12 hour or 24 hour. That confused me, as the Zyrtec D is only 12 hour. However, Zyrtec D comes in 12 or 24 pills. So I said I'll have 24 pills. The pharmacist chimed in that Zyrtec D is only 12 hour, so there is only one kind. The pharmacist tech was a bit confused, I could tell she was new. She rang me up but could not get the coupon to work. The pharmacist came to help after multiple attempts. The pharmacist was able to get the coupon to work, and even started troubleshooting why my app did not reflect the same number on my CVS card. I could see the line was getting long, so I told the pharmacist I would fix it on my own time but who should I call? He gave me the phone number to call and I was on my way, having saved two dollars. I was surprised that the pharmacist was so involved in the day-to-day transactions at the pharmacy. And even more surprised at his willingness and enthusiasm to help customers save two dollars. This is a great cvs. I would recommend them.
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September 2022 by Stephen Lawlor
Great Staff!
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May 2022 by Sean Duff
For the last year now when I call up for the CVS Pharmacy I am on hold for well over an hour before I finally have to hang up. The last time I was on the phone for over an hour I drove up there and they weren't even busy. I asked who was going to take my call in the lady was like \"we are busy\" I said \" well there are three of you here and you're not busy now so why is my call not being answered\". Worst CVS ever. I guess it's a good CVS as long as you don't have any questions you would like answered.
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May 2022 by Ben Sutherland
Me and my family have had great service at this location
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March 2022 by Anita C.
The pharmacy manager at this store shouldn't be working with customers. His people skills are very poor and he doesn't understand the concept of proving healthcare with kindness and empathy. He had refused to re-run a medication through my correct insurance plan when I called. He told me the claim went through (turns out it was a GoodRx code had on file) and he was not required to run it again. His arrogance and inability to humanize himself is highly disappointing. He would do better in a mail order pharmacy. This store is notorious for having the worst service.