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February 2024 by Nilda Feliciano
I give this pharmacy a negative star... twice the missed handle my prescriptions first I had the flu the urgent care sent my prescription at 6pm when I went to pick it up right before 7pm they told me it was sent to a 24hrs when I asked which location he had no idea and would not bother to check where my pres went. When I finally found out which cvs (on my own)they told me that the pres was never forward to them ...I had to wait till next day and go and pick it up... now second I need my metformin and it was filled 25 hrs later their excuse is that they're out and had to wait for more...they never bother to call me so that I can have another pharmacy fill my presp...worst care ever. I will be taking my business to another pharmacy I don't know if it is under anew management but the service got extremely bad
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January 2024 by Luke Roberts
They never have 2 of the 3 monthly meds I take. Also, they don’t seem to have enough staff so any issues end up causing huge time delays. And there are always issues.
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December 2023 by Bethany Fitzpatrick
I don't know the male's name that was there but had him on the phone 3wayed with medicaid humana on the phone n he was sooo rude medicaid put in a complaint on him n there pharmacy at that store and in retaliation he let my sons Pediatrics office manager know that my business is not wanted there n not to send any prescriptions to be filled there and this is during while we're having a nationwide shortage on Vyvanse and I cannot believe he's so immature and their office at CVS is so immature then I was never rude to them but they're doing this retaliatory act during a shortage to my son to my sons who both need this medication I am absolutely appalled and so disappointed at the unprofessionalism and the retaliatory actions believe me you will never get any of my business ever again and really I cannot believe that this is how you and this is how you handle a problem you have you don't call the office manager didn't call the pharmacist in call to see what the problem was before Banning me basically and not even Banning me Banning my sons from getting their medication and I wasn't even rude the Medicaid lady the Medicaid lady was the one that put in the complained because she's like I cannot believe he talked to you that way and treat you that way over the phone so I even have witnesses
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November 2023 by Claudia Martinez
How is it that you call the pharmacy and ur put on a silent hold automatically and you wait their for them to then hang up on you? People come here because either you need the medication because you’re sick or you have an illness and you need to pick up your maintenance meds! We do not come here for the hell of it it’s because we don’t have a choice! The way that you’re treated is uncalled for and if you don’t like your job find a different field to work in ! It is so disappointing and to know some of us don’t have a choice to go else where is so disappointing! Lack of Carelessness, rude, customer service, sympathy, understanding, work ethic is mind blowing!
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September 2023 by Jackie Rodweller
If there was an option to give negative stars, this CVS pharmacy would be worthy of it. The store staff is great but the pharmacy staff need some intense training in customer service. They are rude, careless and clearly do not like their jobs. Unprofessional on every level. As a long time CVS customer, I will still continue to give CVS my business…I will just make it a point to go to any other location from here on out.
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September 2023 by Angela Martinez
One star applies to the Drive-Thru Pharmacy. The absolute slowest services ever. I have never waited in a line less than 20 minutes - even being the first one at the window. I have literally sat and had a whole drive through McDonald’s meal while waiting in line. It’s ridiculous.
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August 2023 by Amiel
I got racially profiled at this location, told I had a suspicious name and had managers called on me just because I came to pick up my medication from the pharmacy. Don’t go to this location unless you want to be racially profiled and treated disrespectfully. I’ll additionally be making a complaint through corporate for the awful experience I had here. Had the pharmacy staff had any common sense they would see that I was a repeat customer at this location and have been to this pharmacy several times over the last few years. (Number, name, email)
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August 2023 by Brian
Needs to be cleaned, badly. Extremely expensive. Slow pharmacy. The CVS Caremark automated phone system failed to work for a week when reordering meds. No confirmations via text or anything. CVS sucks.
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July 2023 by Q B
I visited this CVS for the first time this past weekend. I have to say I was pleasantly surprised. I was helped by a very pleasant young lady. Sadly, I did not get her name but she had the yellow and black hair. I was having difficulty with the self check out and she came over and quickly got me checked out without issue and was super nice and professional. I will definitely be back to this location.
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July 2023 by T L
I visited this CVS for the first time this past weekend. I have to say I was pleasantly surprised. I was helped by a very pleasant young lady. Sadly, I did not get her name but she had the yellow and black hair. I was having difficulty with the self check out and she came over and quickly got me checked out without issue and was super nice and professional. I will definitely be back to this location.
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July 2023 by Rafaela Castillo
Everytime I go there is never a worker on the floor if I have any questions. Furthermore cashier's get away from cashier as soon as you come near the register so you are obligated to use self service machines. So why do they have employees there?And for that I give a 2.Pharmacy are slick. They tell you to come at 5:45 for meds then they don't want to go e you full amount of medication. So it's a game they are constantly playing.
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July 2023 by Meshari Aleisa
This branch was my go to in 2018/2019. The staff were amazing and extremely helpful. I can't say anything bad about this branch.
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June 2023 by raquel perez
Pharmacy staff are so unprofessional and rude. They should hire professionals who actually have some compassionand customer service experience. Will Never return.
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May 2023 by Shaina Keough
I pulled into the drive thru of the pharmacy and there were 2 cars in front of me. It took TWENTY minutes for me to get to the window. Once I was at the window I proceeded to sit for another 10 minutes while I watched the pharmacist help FIVE other customers inside the store before even greeting me. There is zero excuse for this kind of poor customer service. The customers inside are no more important than the ones sitting in the drive thru. I will not be using this CVS Pharmacy again.
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May 2023 by Savannah Knight
This place is disgusting and degrading. I went there tonight to pick up my inhaler. This was the SECOND CVS I went to today. The first one only filled 2 of my medications and I had to go to this one to pick up my INHALER that I haven't taken in almost a WEEK. I called my doctor 3 times and they told me the prescription was sent to the other CVS. I called the other CVS and they said they were out of stock and so they sent it here. I got here and waited in line in the drive through. Got here right before 7pm, at about 6:50pm. I was IN LINE before 7pm. When I went up to the window the clock had just hit 7pm and the pharmacy tech SAW me waiting and immediately put the closed sign in the window! That was unbelievably rude! I was already in line waiting BEFORE the closing time. And like I said this is my SECOND CVS today. And I haven't taken my inhaler in almost a week.. at no fault of my own!! I will not be driving to a 24 CVS tonight and this is ABSOLUTELY ridiculous!! I will be calling corporate and filing a complaint.