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January 2024 by Matt Pearson
josh provided excellent service. great bank for my first account
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January 2024 by J P
Everyone at the Winter Park branch goes above and beyond! Very professional, courteous and productive. That’s why I bank with Fairwinds.
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January 2024 by Richard Blubaugh
Miguel Nunez was very courteous and helpful with our FW Business account.
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December 2023 by Snoopy-M Handy
Josh is always ready to help as much as possible he is super nice…. Definitely recommend him.
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September 2023 by Erin ..
Mickayla was amazing, she was so helpful! I was previously with Truist, their customer service was terrible. This location has such nice staff.
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September 2023 by diane mancini
My husband and I stepped into the WP Fairwinds office yesterday. We were not members but needed a banking service that Chase, our current bank, could not/would not offer. We were greeted by Miguel's smiling face and welcomed in. After five minutes we knew we would be moving all our accounts to Fairwinds. Miguel was knowledgeable, helpful, proud of his association with Fairwinds, and not at all pushy. He explained how a credit union works and the account options. He was genuinely eager to help us in any way needed, that day and in the future. We strongly urge anyone that is tired of corporate banking and feeling like just a number to join Fairwinds Credit Union.Diane and Larry Mancini
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August 2023 by Robert Kenon
Wow, this is not a branch that I frequently visit just due to location, the teamwork and company culture show very well here. I was in the midst of completing an auto loan application through my loan officer at the Mount Dora branch, and I needed to pick up the check at this bank due to its proximity to the dealership. From the moment I walked in, Nelson had infectious Energy that was so positive and uplifting to not only myself but other customers. Maryanne was a friendly teller and handled my separate transaction swiftly. I arrived just moments before they close and Joshua still so welcoming and understood what was going on. He allowed me to stay a few minutes past closing so that they could print the check for my new auto loan so that I did not have to encounter any inconveniences the following day. Samantha was very friendly & knowledgeable as well. The teamwork demonstrated here across other branches to get this transaction handled was phenomenal and definitely reassures me that Fairwinds is the correct banking choice for me and my needs.
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July 2023 by Lisa Taylor
Excellent customer service at Fairwinds Bank! I met with Nelson to review my current accounts and he was fantastic. He was so knowledgeable and helped me understand how each account I have is set up. He gave me great advice on how better manage my checking and savings accounts. I was worried when I planned to come in the the bank that I would have to wait in long lines and it would take forever to take care of the changes I wanted to make but I was greeted as I walked in the door by Nelson who took great care of me! What a great experience. Thank you!
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June 2023 by Marie S.
Horrible, they give lip service. managers don't know process. you need to ask questions that they should know answers to. Don't know they receive paychecks. Total joke. Credit union. Hardly a company. Stay away.
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May 2023 by MJIC15
I love FAIRWINDS Credit Union! Been a member for a long time and they really do care about their clients. Nelson and Chris, two very friendly staff, overheard my 6 year old son’s love of old school bills and held onto the bills specifically for us. It honestly made me get a bit misty-eyed. They didn’t have to do that. My son will be grinning from ear to ear. This is their DIFFERENCE, they care about little stuff like this. Keep being different FAIRWINDS!
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May 2023 by D. J.
Just withdrew my entire account and took it back to Chase (the superior bank)Fairwinds just denied me an auto loan for a super car, with a credit score of 775. I guess they only cater to certain clients....Eventually will close my account soon ✌?
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April 2023 by Shelby
I've been with Fairwinds for several years now and could not say enough good things about my experiences!Most recently, I was in need of a loan for a new vehicle I was buying. I had lots of questions and was having an overly tough time with the dealership I was buying from. Samantha and Josh took the reins and figured everything out for me! From assisting me with the loan, giving me advice, answering my questions, and speaking to the dealership directly- they really took a ton of stress off of my plate.I'm so grateful for both of them and they deserve ALL of the kudos! I can't wait to swing by one day in my new car and say hello!
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March 2023 by Nikolas Saavedra
I’m a younger person who has no experience in financing vehicles. I want to thank the loan officer Joshua for making my experience wonderful. He went above and beyond and went out of his way for whatever I needed. He even took time to educate me on how to avoid getting taken advantage of when purchasing a vehicle. I can see myself coming to this specific branch to have his assistance in the future. I am happy to be a member at FAIRWINDS. Thank you Joshua for all your help and guidance.
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March 2023 by Olubunmi Akande
Josh was excellent in helping me figure out how to pay down my debt. Best loan officer ever! He shows me the debt snowball calculator and now I have a plan to payoff my debt quickly! Thank you Josh!!! He is big asset to you FAIRWINDS!
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March 2023 by C Daniels
My customer service experience at Fairwinds Credit Union in Winter Park was phenomenal. From the moment I arrived Nelson, Chris and Josh took care of me. Nelson took care of me when I walked i the door and made sure that I was comfortable. Chris opened set up my new account and it was a breeze. Chris approved and processed my car loan and gave me great tips on how to handle my car buying experience. I left feeling great about being a member. Thank you so much to the tellers become they do wonderful job too. Joining Fairwinds Credit Union was one of the best decisions that I could have made. Thank you Nelson, Chris and Josh your awesome...?.Conswella