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July 2023 by Radhames A.
Very helpful workers and answered all my questions without being rushed.
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June 2023 by Diana Wardwell
These folks rock! Professional, knowledgeable, and helpful. Thank you.
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April 2023 by Barbara
Tried to scan documents, none of their equipment works. Waited 8 minutes for the employees to tell me they didn't know how to connect the scanner to the computer. I asked what other scanning options they had and they said zero.
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March 2023 by Noah Walston
Elsie, Barret and Don always provide an absolutely amazing experience, I’m not one to rate/review things but the experience these three individuals provide a superior service to any other shipping center I have been too. They are always so kind and so helpful with anything I ever need, or questions I may have. No matter how the day is doing for each of them, they always have a smile on their faces and always provide 20/10 star service! I have never had a problem with them and I have only good things to mention and I hope they are provided with good in return.
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January 2023 by Kristen Hopkins
This is the first time coming to the FedEx office because they print out labels and The gentleman there Don was extremely nice extremely helpful and he was a pleasure to meet. Thank you for making my day better Don I hope you have a lovely new year
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September 2022 by Brittani W.
I only had to just drop off a pre-paid label package and rarely go to any FedEx, but this location is very clean and the staff was friendly! The parking lot is in a plaza shared with a few other businesses so I can imagine if you catch it at a busy time you might run into some parking issues, but I went just before 10am and it was fine!
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August 2022 by Sarah Williams
Fast service and great advice today at the FedEx store. No unnecessary upsells. Really appreciated the great service.
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April 2022 by Scott Hood
Um. Saw a worker loading his truck. TOSSING the stuff in back like he’s playing basketball shooting hoops. Those packages were bouncing off all corners. No stacking. Just throwing. Zero care. Hopefully nothing fragile got broken. Beware!!
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April 2022 by Whitney Kane
Aaron was quick to complete my order and offered me samples of different options for my print jobs. I appreciate the wonderful customer service by the entire staff and the quick turnaround time!
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March 2022 by Jensen Larson
Employee Don is so nice. Makes coming in here great. :) Thanks, Don!
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February 2022 by Farrah Le
Jason was very willing to help even 5 minutes prior to closing. He also was very honest to come out to the parking lot to return my phone I had left behind. Great customer service.
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February 2022 by SamanthaE;s23s Mattinglydd
Sent documents to print at the self print and they either wouldn't load or would freeze on one page and not let me keep scrolling. I tried re-downloading it and had the same issue. If you are wanting to print documents that are longer than 10 pages I wouldn't bother with this print and go system as it has never worked for me. Short documents, sure. But business docs (usually longer than 10 pgs), I wouldn't bother.
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December 2021 by Shelley H.
After getting turned away from the main FedEx ship center on Bennett Road because "they don't print labels, here" HUH?!!, I was given this Center as an option. So I took my big Wayfair rug that I wanted to return and drove to Fairbanks across from the Keke's restaurant and I walked in and asked if they'd print my label. " Sure, let me get that email and we will take care of it!" Said Jason, the gregarious store manager who was very helpful and positive. They have all sorts of pack and ship options at this location and if you have something to return that is a large item, they can handle it. They also have all sorts of merchandise for sale like stationary and printing supplies and packing and shipping supplies, too. They also have shredding services! Great place, great folks, great experience!
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October 2021 by Melanie H
Everyone has always been great except the new store manager. She’s truly awful and shouldn’t work any job that requires customer service.
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July 2021 by Kai H.
Great little spot. Nothing bad to say about this location. It's in a small strip mall and usually not busy, at least the 3-4 times I've gone in the last 3 months. Great little FedEx location. I only used this location for sending a few packages, so not sure if they are limited to their services due to being such a small space. So if you are planning to do anything else I'd call ahead of time or go to a larger location.
