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October 2023 by Sean L
Food was fantastic and service was even better. Ellia was our server and she left us with a great experience. Will definitely visit again!
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July 2023 by Shannon Donaldson
I ordered over a week ago and my package still hasn’t been shipped, refuse to cancel the order, say it’s non returnable even though nothing indicated that on the website. My items won’t arrive before my trip so they tell me I’m just at a loss for my money. Extremely disappointed
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April 2023 by Anthony C.ADM1
My daughter love this store. Staff friendly and helpful. 10/10
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April 2023 by Diane Colina
Excellent experience!! Thank you
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April 2022 by Catherine Smith
Last Tuesday night, we had a wonderful experience at Francesca’s. Great food; great service. We brought friends there last night. And the food was great…but the service was horrible. We were seated in the wine room. Our table was the only one assigned to our table. But, he just was non existent. He handed out menus. Disappeared for 20 minutes or so. Then, came back and asked about our food order. We had to remind home we needed to order drinks. Ordered all at once. Brought out drinks way after salads. Disappeared for 30. Finally cleared plates. Drinks and waters needed refills. Which we asked be done. Food was brought, over a course of the next 15. Still no drinks. And needed new forks and knives. It was horrible.
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February 2022 by Katherine Hollis
Nice stop for cute and contemporary sportswear
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January 2022 by Ariana S.
I had a terrible experience. The clothing and accessories were cute and not overly priced but my mother and I felt extremely unwelcome here. We were passing by the store and the displays caught my attention, I had high hopes considering it’s a chic little boutique but as soon as we walked in we were greeted with attitude by the only clerk in the store. She was average height, young (maybe early 20’s) and blonde but I didn’t catch her name. I figured she just had bad customer service and was tired because they were going to close in about an hour. She had a condescending tone when explaining the buy one get one half off sale which wasn’t necessary considering I already knew how the sale worked. My mother and I browsed the store and two other customers happened to walk in (by coincidence they were Caucasian unlike my mother and I who are brown skinned). She [the clerk] greeted them with a friendly “welcome” and smile and we immediately felt upset and extremely uncomfortable. I put my stuff back and we just walked out. I don’t support the bias and treatment we got here being colored.
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October 2021 by xo. ari
I had a terrible experience. The clothing and accessories were cute and not overly priced but my mother and I felt extremely unwelcome here. We were passing by the store and the displays caught my attention, I had high hopes considering it’s a chic little boutique but as soon as we walked in we were greeted with attitude by the only clerk in the store. She was average height, young (maybe early 20’s) and blonde but I didn’t catch her name. I figured she just had bad customer service and was tired because they were going to close in about an hour. She had a condescending tone when explaining the buy one get one half off sale which wasn’t necessary considering I already knew how the sale worked. My mother and I browsed the store and two other customers happened to walk in (by coincidence they were Caucasian unlike my mother and I who are brown skinned). She [the clerk] greeted them with a friendly “welcome” and smile and we immediately felt upset and extremely uncomfortable. I put my stuff back and we just walked out. I don’t support the bias and treatment we got here being colored.
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December 2020 by Zhaydi Yvonni
The best place to shop ever! Put a little sparkle in your life! ✨
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September 2020 by Keira Beggrow
The service was amazing. Everyone in there was super helpful and nice. The clothes are very comfortable and fit beautifully. Definitely will go back.
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July 2020 by Andrea Vasquez
Bias and unfriendly staff, felt really uncomfortable shopping at this store.
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March 2020 by Barbara G.
I want to give them 5 stars but I had an unfortunate incident happen there on my last visit. Whenever I go there, there is a specialty dessert that I love. (Sfogliatelle). It's only made when the parents are around. Every time I got it, they gave me 3 on a plate and charged me $8 So when I went this last time, I asked if they had it and the server said yes. She said they had five left. So I assumed (first mistake) that she would charge me $8 for the three and prorate it for the other 2. When I went to pay my bill, it was higher than usual. I just thought it was because I paid for everything that night. (My second mistake). When I got home, I looked at the bill and noticed they charged me $8 each. That was $40 just for dessert. I called and spoke to the manager and she said it was $8 each. I explained my past experiences and she said I must be mistaken. I said no, I would have said something if I paid $24 for 3 sfgiladelle. Anyway they wouldn't make it right. Just offered a free dessert next time I was in the restaurant. Which because of the bad taste they left in my mouth, will be never. Which is sad because I love their food.
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February 2020 by Jamie Robbins
francesca's as a franchise is great, the perfect place to shop for the glamorous ladies in your life. But this location in particular has such a caring staff. They're all so nice. They've helped me picked out outfits for myself and friends numerous times, and even helped me dig through the entire store once to find these pair of earrings I saw one time and regretted not buying. Wonderful store!
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December 2019 by Renee Powell
Unfriendly staff.
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November 2019 by Sylvia Wood
This store is so interesting. So many unique items. I always find things for gifts and myself there. Friendly employees.
