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January 2024 by Victoria Fasula
I purchased a pair of pearl earrings . When I took them out of the packaging I noticed one was broken. The very next day I brought them back and asked for a refund. The sales person said she could fix the problem.I didn’t want to take a chance of them breaking again. The sales manager said we only give store credit and there’s a sign on the counter stating so.I didn’t notice the sign when I purchased the earrings. It was Xmas and lots of shoppers at the checkout counter.The earrings were defective and were made very poorly.Buyer be ware.I also filed a complaint with the Better Business Bureau .They were extremely nasty with me . Unfortunately, I have a store credit card they gave me which I’ll never use.Very poor customer relations!
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January 2024 by Victoria F.
Worst customer service. They don't give you your money back so buyer be ware. They only give store credit. I purchased a pair of defective earrings and they refused to give me my money back. They sell lots of junk at high prices. Be careful!
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December 2023 by I love Jesus
Great shop on ave for cute n quirky items from personal to home to baby to pet
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June 2022 by Melissa Masin
Today is my birthday and I went into this store because I know they have really nice things. I purchased this great bud vase for $108.I went to Adjectives which is 3 stores down and saw the exact same vase for $49.99. I went right back to Frank gift shop and asked the girl to match the price, give me an additional vase or void out the sale since it had just be done 10 minutes prior. She said NO to all of my choices and said she could only give me a store credit and was extremely rude!!!!$50 dollars more!! This is a travesty!!! Do not buy anything here without checking adjectives, or online!! I can understand if I waited 2 weeks but it was literally 10 mins and it had not even posted to my credit card!!! As they say BUYER BEWARE!!!!!!
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June 2022 by Robert Klingler
Great assortment of gifts for all!
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May 2022 by Ty Temmel
I have been coming to Frank for the past 3 years for all of my gift necessities! The custom gift boutique is bright, clean, and organized. Staff is friendly and extremely helpful. They have gifts for every occasioan whether it be personal or professional. I would highly reccomend Frank for all your gift buying needs!
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March 2022 by MJIC15
Great owners. Hysterical cards and fun atmosphere!
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February 2022 by Estelle M.
This is my go-to gift boutique for pretty much every occasion. Very well curated, and I always find cute, new stuff and the staff is welcoming and quite gracious. This past weekend I breezed in to find a Valentine's gift for my husband and was helped by a man named Paul, who could not have been more helpful (and he's also quite handsome). I left with a gift for my hubby and one for me too. Parking can be a little tricky on weekends in Winter Park, but this shop is well worth it. It's at the top of my list when it comes to gift buying and I will return again soon.
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November 2021 by Dan Kinchen
A nice little shop with unique things.
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August 2020 by Tyler Thomas
I love this place! It’s such an amazing store with the cutest gifts for any occasion. Such great customer service, too!
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August 2020 by Taylor Thomas
Awesome place for gifts! Beautiful jewelry and other goods.
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May 2020 by Alan Lan
trusted and amazing service!
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March 2020 by Cory Barnard
Found this shop on a trip to Orlando and it’s one of my favorites! Now at home, I shop the website all the time for gifts. It’s small, but they have great stuff that saves me time - I don’t have to look all over the place for something good. Love supporting a small business owner.
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August 2019 by Andreea W.
My fav gift store in Winter Park. Very well curated, you can find unique gifts for friends, family and clients. Cool art from local artist, and they carry my coffee table photo book titled, Surf NYC. Go shop!!
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August 2019 by Gail Mears
The best of the best curated gifts in WP.