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August 2025 by Dave Pektas
Booked through Gerber’s site expecting their shop 5 minutes away to replace my windshield. Instead, they sent it to Glass America (owned by same parent company? )— something not disclosed on their site. Gerber has great reviews; Glass America, not so much. I was told the tech would arrive anytime between 8 and 5. When I laughed, support said there’s a note they’re ‘on the way.’ I waited 2 hours, and no one came. I called them and cancelled. Disappointing and not transparent — if you book online, confirm who’s actually doing your install. Really wanted to use Gerber.
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July 2025 by Reyna Reynoso
Scott & Donna have been amazing since day one. I thank Scott and the entire Gerber Collision & Glass team for their outstanding service. I was always kindly updated, and they finished faster than the estimated time. Thankyou! Godbless you all!
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May 2025 by Annette Martinez
We met by accident—literally—but I’m so grateful it was Gerber Collision & Glass in Winter Park that took care of me.
Donna and Scott provided outstanding customer service from start to finish. They not only kept me informed throughout the process but also advocated on my behalf with the insurance company to get additional damages covered—things that weren’t originally approved. That level of support made a huge difference during an already stressful time.
When I picked up my car, I expected it to be clean, but I was blown away—it had been fully detailed and looked better than it did before the accident. That attention to detail and pride in their work truly stood out.
While I hope I won’t need their services again anytime soon (because no one wants to be in a car accident), I highly recommend Donna, Scott, and the entire Gerber team for their quality of work, great communication, and top-notch customer care.
Thank you for taking such great care of Carl (yes, my car has a name!).
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May 2025 by Patricia Porco
I’ve never been so impressed with the body shop in my entire life. The people were phenomenal,. The gentleman that fixed my car was so professional, kind and explained everything he was doing. I know for a fact I will never go to another body shop. Thank you so much for the professionalism of everybody I met.
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March 2025 by Charlotte P
Gerber Collision & Glass does excellent work. They provide daily updates and my experience with them from the front desk to the repair work on my vehicle was very pleasant.
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December 2024 by Santos Lugo
Person on phone walked me thru the process of going thru with other party's insurance
Then schedualed appt to have my car repaired. They kept me up to date with work bring done and when I had questions they were very helpful. The repair was fantastic and it looks new. Thanks alot.
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November 2024 by David Greene
First time at this location, second time with Gerber. As long as people keep hitting me, I'm going to keep coming to Gerber.
Please stop hitting me.
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July 2024 by Diane Whiteley
Very professional and knowledgeable about vehicles
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July 2024 by Angel Lopez
On time, job well done
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July 2024 by T D Hilliard
The work on my vehicle was amazing! They detailed my car after the repairs & it looked like a new vehicle. They were always giving me updates & working with me & my schedule to pick my car up! Super nice people here & they do great work!!!
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June 2024 by Alfred Button
Quick and easy estimate on my car
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June 2024 by Eric Laden
Really good service kept me updated on everything the staff there are all very helpful and do a great job
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May 2024 by Hannah Jennings
Scott and Donna both went above and beyond for me. They had everything done well and done in a weeks time. I couldn’t have asked for a better experience! Thank you so much!
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March 2024 by Asi Shn
Services above and beyond!
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February 2024 by Jonathan Long
Donna is the most amazing person in the world here whole team took great care of me the whole time even finished the vehicle early