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March 2024 by Asi Shn
Services above and beyond!
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February 2024 by Jonathan Long
Donna is the most amazing person in the world here whole team took great care of me the whole time even finished the vehicle early
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February 2024 by Angela Thorpe
Excellent experience. They took great care of me and my car, even giving it a complimentary car wash and interior clean. The area that was damaged now looks brand new.
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February 2024 by Jana Bigham
Great auto body shop. The people are very knowledgeable of what’s going on with your car. The repairs are very high-quality. There’s a really nice lady at the front desk when you check in and her name is Donna. Tell her that Jana sent her. The only problem that I had with this facility was the fact that they could not find a part that I needed, and it took quite a long time in order to find that part. They are really willing to work with you, and have really great guys and a very professional setting.
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October 2023 by Rachel Hemsley
I got into a car accident, and Gerber Collision fixed my car beautifully; I cannot tell it was wrecked. After researching the best, most cost-effective repair method, they also performed an additional car service unrelated to the accident. In addition, Donna, the woman at the front desk, called me after I picked up my car to inform me that I left my toll pass in the rental car. Because of her honesty, I was able to have my pass back. That said, I fully endorse consumers to utilize the services at Gerber.Services: Painting
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September 2023 by Eduardo Blanchet
I have taken to Gerber two cars for repair. I dealt with Scott who was helpful and reliable. On the first car they did a good job. The second was not repairable but Scott help us to solve the problem with the insurance.
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August 2023 by Dotti Dennis
Normally I would give this shop a better review but their communication on when my car would ready was a bust. They were texting my home phone and I had no idea my car was done before the date given me and ended up costing me in car rental fee . Notwithstanding it was obvious someone had driven my car since it had an additional 240 miles on it during it's stay at the shop. No reason for this plus they messed up the front window tinting. Very disappointing.p
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July 2023 by Antaliesha Mccloud
I’ve used Gerber one other time before this experience. It was the longwood location. They were finished with my car in a week maybe a week & a half and handled themselves well. Now this location on citrus down right sucks ( thanks for fixing my Kia). Why am I being asked multiple times if I’m getting a rental, to the change in pick up day when the car will be ready,to the 17 days my car has been at their facility when I was expecting a week and a half at most. Insurance company and the shop need to learn better communication to get these cars in and out. I’ll be honest I was probably annoying the team with all my the calls. Why have people schedule an apt if it’s still gonna take 2+ weeks ( mine was may 22). Then they tell me y’all took my car back apart and putting it together… WHY? please do better!! Also since I’ve gotten my car back it’s been making noises… so is my car really fixedServices: Painting
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March 2023 by Alec Muller
Had to drop off my car for a repair and on the day of pickup I was made aware it was going to be another 4 days. You guys should give accurate updates, I had to get a rental to begin with and already dropped it off because I thought it’d be finished. Had to Uber to work and back, which looks like that’ll cost me $80/ day for the next 4 day. Communication would be helpful for the future.Services: General repairs & maintenance
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March 2023 by Mike Haines
Worst ever!!! The receptionist at Gerber Collision &Glass is rude and unresponsive and blamed me for a scheduling issue for the rental car that was their job. I Spoke to the manager and he didn’t seem to care much either that I was going to find a different body shop. This place is devoid of any customer service skills whatsoever. Save yourself the trouble and don’t waste your time!
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January 2023 by leutrim topalli
Went in to get my car checked at under a third party warranty and they basically said “yeah whoever repaired it did a good job you can barely tell”. I was thrown off because the car had never been in an accident or had signs of being in one. Definitely won’t do my warranty service here.
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December 2022 by Ibellise Datiz
Donna and Scott were great! Excellent customer service,You dont find that very often. Thank you
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December 2022 by Amber B.
The Order name is Amber bassMy car was also pushed back again! To today so it's been an entire month without my car. Out of work and missed thanksgiving with my family because I have no car !
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August 2022 by Tanja Bussey
From the time I walked into Gerber to drop off my vehicle until I picked it up I was extremely satisfied with their service. I wish more places would be that pleasurable to do business with.Services: Painting
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July 2022 by Matthew Ayers
Got in a small accident and insurance sent me here to get the estimate and repair. Jason was professional and incredibly thorough. Help ease my mind and had an answer to every question. Very happy with the hep I received.
