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February 2024 by Dee Gumbs
A terrible oil leak in my Jetta's, engine, brought me to this amazing mechanic shop. They are absolutely amazing with getting the vehicle fixed, and having your vehicle back in your possession ASAP.
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January 2024 by jo
My check engine light came on. I took it to rick and he opened up the hood and said it was still there. 5 stars, would recommend.
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January 2024 by RJ Martinez
Rick and Shay were great and the team had my Porsche serviced in quick order. First time not going to the dealership and definitely will be back.
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November 2023 by kevin petro
I always bring all my cars here they alway take care of my cars Don and his staff are very friendly and absolutely trustworthy, the Mercedes dealer could not figure out the problem with my Mercedes I brought it to Don and they knew the problem and got it back on the road in no time. Excellence is what they do. Thanks GuysService: Electrical repair
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September 2023 by Nisrin Obeid
German Excellence Services exceeded my expectations in fixing my BMW. They delivered quick, cost-effective solutions without compromising on quality.Outstanding service, thank you and keep it up!Services: Electrical repair
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September 2023 by Pierre Cachat
I will never use this shop again! I brought our Z3 to experience “German Excellence” but what I experienced was far short of excellent. First off, I must say, I never write reviews. In fact, I hate the idea that I am forced to write about my experience, however given my awful experience, I feel it necessary to share. I also fully understand the shops position on my issue, however, given the fact that they have refused to at least acknowledge any potential wrongdoing, it leaves me no other choice than to share my experience. To make a long story short, we towed in our Z3 due to a fuel pump issue. The fuel pump was replaced along with some intake hoses and new spark plugs to the tune of $2,000!!! When I get the call from the shop that the car was ready, they told me that the clutch was going out. I had never had an issue with changing gears in this car before bringing it to “German Excellence” but I understand it is an older vehicle and I was in desperate need to get my car back. I declined the repair and got my car from the shop. On the way home, less than two miles from the shop, I am suddenly unable to change gears. I had to coast into a parking lot. The clutch was completely shot. I called the shop and tell them the issue. I explain that the car was brought in for a fuel pump, and given back to me with a blown clutch. After a couple days, the shop called me back to offer a 10% discount for a new clutch. HOW GENEROUS!?! I was told that they trust their technicians and that there was “no way they caused any damage to the clutch.” I explained that I trusted them to give me the repairs I needed, but they need to trust me, that I never had an issue with the clutch before. They refused to give me anything for the poor experience or the inconvenience of being stranded on the side of the road for a car that they broke. I am sure they are all nice people that work there but do yourself a favor and find a better shop. STAY AWAY!!!Service: Electrical repair
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September 2023 by Jayson Rivera
I have seen how professional this shop works with customers vehicles following all specifications and recommendations from factory or any updates on it. I have also seen how professional the technicians service the vehicles on each one of them to provide excellent services. I truly recommend German Excellence.Service: A/C installation & repair
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September 2023 by Pierre C.
I will never use this shop again! I brought our Z3 to experience "German Excellence" but what I experienced was far short of excellent. First off, I must say, I never write reviews. In fact, I hate the idea that I am forced to write about my experience, however given my awful experience, I feel it necessary to share. I also fully understand the shops position on my issue, however, given the fact that they have refused to at least acknowledge any potential wrongdoing, it leaves me no other choice than to share my experience. To make a long story short, we towed in our Z3 due to a fuel pump issue. The fuel pump was replaced along with some intake hoses and new spark plugs to the tune of $2,000!!! When I get the call from the shop that the car was ready, they told me that the clutch was going out. I had never had an issue with changing gears in this car before bringing it to "German Excellence" but I understand it is an older vehicle and I was in desperate need to get my car back. I declined the repair and got my car from the shop. On the way home, less than two miles from the shop, I am suddenly unable to change gears. I had to coast into a parking lot. The clutch was completely shot. I called the shop and tell them the issue. I explain that the car was brought in for a fuel pump, and given back to me with a blown clutch. After a couple days, the shop called me back to offer a 10% discount for a new clutch. HOW GENEROUS!?! I was told that they trust their technicians and that there was "no way they caused any damage to the clutch." I explained that I trusted them to give me the repairs I needed, but they need to trust me, that I never had an issue with the clutch before. They refused to give me anything for the poor experience or the inconvenience of being stranded on the side of the road for a car that they broke. I am sure they are all nice people that work there but do yourself a favor and find a better shop. STAY AWAY!!!
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September 2023 by M. Dunson
I will never use this shop again! I brought our Z3 to experience “German Excellence” but what I experienced was far short of excellent. First off, I must say, I never write reviews. In fact, I hate the idea that I am forced to write about my experience, however given my awful experience, I feel it necessary to share. I also fully understand the shops position on my issue, however, given the fact that they have refused to at least acknowledge any potential wrongdoing, it leaves me no other choice than to share my experience. To make a long story short, we towed in our Z3 due to a fuel pump issue. The fuel pump was replaced along with some intake hoses and new spark plugs to the tune of $2,000!!! When I get the call from the shop that the car was ready, they told me that the clutch was going out. I had never had an issue with changing gears in this car before bringing it to “German Excellence” but I understand it is an older vehicle and I was in desperate need to get my car back. I declined the repair and got my car from the shop. On the way home, less than two miles from the shop, I am suddenly unable to change gears. I had to coast into a parking lot. The clutch was completely shot. I called the shop and tell them the issue. I explain that the car was brought in for a fuel pump, and given back to me with a blown clutch. After a couple days, the shop called me back to offer a 10% discount for a new clutch. HOW GENEROUS!?! I was told that they trust their technicians and that there was “no way they caused any damage to the clutch.” I explained that I trusted them to give me the repairs I needed, but they need to trust me, that I never had an issue with the clutch before. They refused to give me anything for the poor experience or the inconvenience of being stranded on the side of the road for a car that they broke. I am sure they are all nice people that work there but do yourself a favor and find a better shop. STAY AWAY!!!
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September 2023 by Marshall D.
I will never use this shop again! I brought our Z3 to experience "German Excellence" but what I experienced was far short of excellent. First off, I must say, I never write reviews. In fact, I hate the idea that I am forced to write about my experience, however given my awful experience, I feel it necessary to share. I also fully understand the shops position on my issue, however, given the fact that they have refused to at least acknowledge any potential wrongdoing, it leaves me no other choice than to share my experience. To make a long story short, we towed in our Z3 due to a fuel pump issue. The fuel pump was replaced along with some intake hoses and new spark plugs to the tune of $2,000!!! When I get the call from the shop that the car was ready, they told me that the clutch was going out. I had never had an issue with changing gears in this car before bringing it to "German Excellence" but I understand it is an older vehicle and I was in desperate need to get my car back. I declined the repair and got my car from the shop. On the way home, less than two miles from the shop, I am suddenly unable to change gears. I had to coast into a parking lot. The clutch was completely shot. I called the shop and tell them the issue. I explain that the car was brought in for a fuel pump, and given back to me with a blown clutch. After a couple days, the shop called me back to offer a 10% discount for a new clutch. HOW GENEROUS!?! I was told that they trust their technicians and that there was "no way they caused any damage to the clutch." I explained that I trusted them to give me the repairs I needed, but they need to trust me, that I never had an issue with the clutch before. They refused to give me anything for the poor experience or the inconvenience of being stranded on the side of the road for a car that they broke. I am sure they are all nice people that work there but do yourself a favor and find a better shop. STAY AWAY!!!
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August 2023 by Abel Echenique
I had an, overall, good experience with them. I have an Audi and it is fantastic that I don't have to go to Millenia or Sanford to get my car worked on. They estimate was really straight forward; they did a diagnostic and providing an electronic list in full detail everything they recommend. From the time you accept to the time they complete is about as fast as you can ask for. I had a pretty complicated service, but from drop off to pick up was 2 days.My only "complaint" would be them recommending a service I had already done. If they had actually checked they would have noticed that there was a brand new cabin air filter. Not a huge deal, but just makes me lose a little confidence when they suggest recommended services.Other than that I will be using them regularly for both my vehicles; aside from it being very close, there is a significant difference when comparing the cost of services to the dealership.
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July 2023 by William Cox
Great service and great price. Jorge kept me up to date on my car's status until it was ready.
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July 2023 by CaseyandBarb MacNish
My daughter is a UCF student who drives a Mini Cooper. Most local mechanics will not work on her car. We found German Excellence and I could not be more satisfied with our mechanic Jorge. He is very knowledgeable, friendly and most importantly, honest! My daughter brought her car recently thinking she needed an alternator and a battery. A shady mechanic could have easily gotten away with a large repair bill, but Jorge was great! It only needed a main drive belt which was a much cheaper job and he had the car done quickly! If you have a German car, this is the only place you should go for repairs!!Services: General repairs & maintenance
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March 2023 by romeo newbold
I'm a car dealer that sell a lot of older European vehicles so these guys are my Go To,they always do a great job,Shay is always the 1st point of contact whenever I need to set an appointment & last when I check out,she is always awesome,I'd give them another star just because of her but 5 is all that's allowed ..Services: Electrical repair
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March 2023 by David Loper
My family and I have been taking our cars to this team for over 20 years. They have always taken care of us and are consistently willing to go the extra mile. Thanks for the great work today!Services: Wheel alignment