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December 2023 by Nick Accardi
Bill is a class act and was a pleasure to deal with. He gladly shared his knowledge and experience regarding the car I am preparing for sale. We spoke on the phone after I had already placed an order for headliner material. Bill's opinion for my specific car was to sell the car with the original headliner. He provided many valid reasons why that is the best course of action. He gladly refunded me the money for my order. Was very refreshing to have someone in business who cares about the best outcome for you and your vehicle, and not just profit.
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November 2023 by Brad Llumbet
Bill is a fantastic guy. From the beginning to the end, Bill made this whole process super simple. I have a 2011 Volvo c70 that Bill fixed the separated headliner on both sections of my convertible top. He did an amazing job. Top quality workmanship without a doubt. While we were waiting, Bill even took and dropped me off downtown just a few miles away while he worked on the vehicle, then came and picked me up when the work was completed. I worked with Bill for a while in getting this setup, as I am not local, drove In from out of state, and Bill did everything just as he stated he would. I am extremely satisfied in the work that was done and I highly recommend Bill for any Volvo convertible headliner issues anyone may have. (He does more than just Volvo)
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September 2023 by Diane M
The headliner in my 2007 Volvo C70 fell and I couldn’t find anyone in SC who actually knew the right way to fix it. I found Headliner Express online and was immediately impressed and confident in Bill’s knowledge and skills the first time I spoke with him. I happily made the 6 hour drive to have him perform the work, and, as expected, it turned out great! Bill is a headliner virtuoso - he really knows his stuff and has the skills to use that knowledge to make expert repairs. He’s also honest and charges a very reasonable price for the work he does. I HIGHLY RECOMMEND Bill and Headliner Express. No matter where you are located, it’s definitely worth the trip to Winter Park to have the work done right.
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August 2023 by Princess McDonald
Literally ignored me for the longest time chatting away with another customer like I wasn’t there for service. His attitude is not customer friendly AT ALL. He even had the audacity to say he’s closed on Monday’s but I’ll be damned the sign says they’re open from 8am-5pm!! Go figure
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July 2023 by Mike Kahn
Bill and his team did a great job repairing the linen shade on my 2015 Q5. Better than new and cleaned out the drain tubes too!
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April 2023 by Ronald Jackson
Bill does a great job on Mini headliner repair. Honest and goes above and beyond for his customers. Bill specializes in European Vehicles sunroof and headliner repair. Expect the best and Bill will deliver!
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March 2023 by John Brownell
Great Customer Service!I ordered a vinyl replacement headliner for a 190SL. The headliner looked great but as I laid it in place to begin stringing the bows I saw what appeared to be red dye marks that had bled through from the rear, marking the centerline of the headliner. Nothing I tried would remove the stains.I sent an email and had a return phonecall from Bill within hours, after some discussion he advised me that a replacement headliner was in production and would be shipped the same day! I sent pieces of the dye marks back so hopefully Bill and company can diagnose how the marks got there. Bill was most gracious and willing to solve the problem quickly. I couldn't be happier!
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February 2023 by Mark LaGuardia
After owning my car for 7yrs my headliner started to fail, Headliner Express did a great job matching the exact color of the Original Headliner. Now 8 years later I am giving my son my car after High School Graduation. I noticed an imperfection starting in the Headliner. Bill and his crew backed the headliner and Installed a new one in the same day. Excellent work, great service. I hope my son gets many safe miles in his first car. Thank you BillService: Upholstery repair
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January 2023 by Trinut
In this day and age, communication is a lost art in many businesses. Not here. Bill does an excellent job of quickly replying to questions if a message is left with him, and of clearly explaining things relating to the job.
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October 2022 by Ethan M.
Showed up around 9 to buy some suede. They weren't open(says they open at 8) called a few times, no answer. Finally the next day they called me back saying they had the suede in stock but it was $14 more per yard then what they have posted online because it's "much better" new stuff. As soon as I layed the material down on the glue, the foam backing ripped right off and separated. Worst suede I've ever used and I've reupholstered 200+ headliners. Threw the material right in the trash where it belongs.
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June 2022 by gary bsss
Headliner color wasent correct and Bill fixed that problem asap and made the wife happy. Thank you Bill, Happy wife Happy Life !!!!we will use Headliner Express again. 100% 2 tumbs up Guys
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May 2022 by Janet Burrill
Bill repaired the headliner on our Volvo C70. His knowledge and expertise is impeccable. He took the time to drive us to Winter Park downtown where we spent several hours enjoying shopping and sightseeing. When his work was completed, he picked us up and returned us to our car. Outstanding service on our Volvo and a great ambassador for Winter Park. Bill is a great, honest and reliable guy and we highly recommend Headliner Express.Doug & Janet B
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April 2022 by Travis Taylor
Stopped by the shop due to my wife's sunroof not closing properly on her Volvo XC60. The owner was knowledgeable, polite and took the time to help trouble shoot and fix the problem quickly. I would highly recommend the shop and it's owner Bill to other customers.
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January 2022 by Edward Caicedo
Removed some pieces from my 2003 BMW E46 for Bill to cover. He did a great job covering them with original BMW material. They look just like the new pieces. I had quotes from other shops that were lower-priced, but I don't know how good the materials they use are. I feel comfort in knowing that my car will look like it did before.
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December 2021 by Eva Holsey
Bill returned my phone call promptly and answered all my questions. Bill gave detailed information about what I should look for when searching for a Headliner Shop in my state. Bill took the time to explain the proper process to replace my headliner. I wish I could drive to Florida just to have Bill do my headliner replacement. Thanks Bill.
