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January 2024 by Bob Jackson
I just used these guys again for repairs on my Honda. Always friendly, not overpriced and they do the job right. Me and my wife will continue to take our Honda's here due to positive experiences each time we've gone. Thanks to the customer service and mechanic staff for doing such a great job! ?
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January 2024 by Pauline Strauss
My car had been randomly not starting and I had it towed. The technicians diagnosed my car and gave a recommendation. Thankfully, they got it fixed by the next day. I have been taking my Honda Accord to this location on Fairbanks for many years and have always had friendly reliable service to get me back on the road. The Saturday hours are convenient for me to drop off and pick up for a scheduled appointment. Al and Ron have always been very kind and caring whenever I have come in to have my car serviced. Thank you!
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January 2024 by Jessica C.
My visit here was fantastic. The staff were very professional and polite. Ron the manager was so kind as to give me some awesome food recommendations in the area as I awaited service on my car. My oil change was finished within an hour. I will be coming here from now on to have my car serviced.
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January 2024 by Ric Tobin
Service advisors Ron and Andres and mechanic Abdul hit it out of the park again today. I have taken our Honda van to this service location for several years now and I trust these folks implicitly. I won't go anywhere else for service. There was a terrible noise coming from the front end of my car. I was concerned about our safety. Ron, Andreas and Abdul took care of me. I feel safe to drive our car and, more importantly, I am no longer anxious about my wife driving the car.
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January 2024 by Lauren Walsh
I have been a loyal customer to Holler Honda service center on Fairbanks for about 5 years now. From the amazing customer service that begins on the phone while making the appointment, to the face to face customer service interactions, and to the knowledge and honesty they provide…..it’s a no brainer. Al goes above and beyond for his customers every single time. It’s hard to find employees like Al with the work ethic and compassion he displays on a daily basis.
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January 2024 by Kathy
The staff at the Fairbanks Service Center are the best! Very professional and efficient. Also, just plain nice. I went in without an appointment on New Years Eve because I had a nail in my tire. They took my car in right away and got me back on the road ASAP. Excellent experience overall.
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January 2024 by Terrell Day
I always get taken care of here. Friendly staff that makes sure your concerns are handled appropriately. Ron is exceptional with his customer service. I always book with him or Andreas. They always go above and beyond to make sure you're happy. Go see them with your car concerns. You will leave satisfied.
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January 2024 by Jessica Strauss
Excellent service and super friendly, personable staff. My car had squeaky brakes that I had gotten “fixed” at the Semoran location that cost a fortune and were still squeaky after. I brought it to the Fairbanks location and they had a technician ride in the car with me until we heard it and they cleaned out the brakes for free. I was helped by Al and Ron, both super helpful and told me to come back any time if I had any problems. I will only be taking my car to this location from now on!
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January 2024 by Sasha Got Her Own
Best customer care! Thanks to Andres for doing what is needed to keep the customer happy ? Also the lady at the service counter ( I don't recall her name) who made sure my toddler was content while waiting. Kudos to Holler Honda service center on Fairbanks Ave.
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December 2023 by L Jones
The service was great! I have no complaints about that. I went in to have my service visit, fix my flat tire indicator, and check out my air conditioning. The service visit was fine and my indicator light was recalibrated so that it worked properly. The only reason I gave this a four was because no one told me when I signed up for my appointment that it would take me 2 hours at least to have my air conditioner evaluated and/or serviced. That was not the fault of the service center. In fact, I appreciate that they told me this up front rather than just going ahead and checking out the AC. Because I was staying and waiting for the car, that made a big difference. I always get good service at the Fairbanks location.
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November 2023 by Anita N
Went to get my oil changed and tires rotated. RON WAS GREAT. He took time with me and helped me with other concerns. He is definitely an asset to the service department.
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November 2023 by Christiane Gregory
I would give 10 stars! Great service. I had issues on my car, they were great at explaining everything, giving me options and helping me. Everyone is always so nice and friendly. For 1 year I only bring my car here and I’m considering just getting Honda’s from now on to keep using their services.
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November 2023 by Tim Atkins
Thank you Ron Shillings! You and your Holler Fairbanks service team, provided the best automotive service that I have ever experienced!Timely reminder(s) / confirmation(s) were sent to me prior to my service date for my 2020 Honda Accord. During car servicing, I was promptly notified of any addiitonal items that needed to be addressed and/or corrective action that needed to be taken.Upon completion, you provided me with an easy to read, comprehensive invoice for payment. You also provided me with a comprehensive summary of recommended services for follow-on scheduling.THIS IS THE SERVICE CENTER TO GO TO IF YOUR CAR NEEDS TO BE SERVICED.Professional, proactive, thorough and straight forward in working with the customer. WELL DONE to Ron Shillings and the Holler Fairbanks Service Team. THA
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November 2023 by Ana Dias
Ron and Andres were SO helpful when I brought my car in because the AC stopped working. They went above and beyond to get the issue resolved. This was the best customer service experience I’ve had with a dealership/service center.Service: Air conditioning
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November 2023 by Kelley D.
Went here for the first time. Called the day before to get an oil change for next day. Got there at 9:45 for a 10 appt. Didn't get out until almost 1. I mean come on an oil change. Not sure if I will be back. Can't imagine having work done there. The staff was apologetic but at that point I should of been compensated somehow.