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November 2023 by Gina Rosado
Over the course of my lifetime I started to dread going into dealerships, mainly because the salesmen were hungry for a sale and they saw me as a business deal and nothing more. It wasn’t like that for me at Lexus of Winter Park. I met Teddy Chan and his introduction was warm and sincere. He asked my daughter if she wanted anything to drink or that she could help herself to the coffee area which she did. He stepped away for one minute and came back with snacks and a juice for my grandson, and started to converse with my grandson. Immediately, I knew I was giving Teddy my business. We talked about the SUV I was interested in and he got me in it for a test drive. Teddy was extremely knowledgeable as he spoke to me about the features of the SUV, I had no questions for him. All I said is “I want it” he then introduced me to Lola the sales manager and she is a gem. I said to myself “This awesome treatment is too good to be true”. Lola worked hard for me, and before I knew it I was purchasing my dream SUV. Finally I was introduced to Jacob in finance, that was the last step of the process. From the moment Jacob shook my hand, and spoke to me, I felt comfortable walking to his office to finalize the sale. Jacob and I talked and laughed the entire time, I almost forgot what I was there for. I walked out of that dealership feeling like I was a part of their family - that’s how well they treated me. I will forever be a loyal customer to Lexus of Winter Park all because of Teddy, Lola and Jacob. The following day I cried, not because I got my dream SUV but because of the way I was treated by my awesome team Teddy, Lola and Jacob. Thank you all for a phenomenal experience at Lexus of Winter Park! Happy Holidays and May all your dreams come true!
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October 2023 by Marc Rodriguez
I have to say this has been one of the best purchasing experiences I’ve ever had. Quentin was outstanding with information about the vehicle and was a pleasure helping me along the process. Lorraine was amazing helping me with the numbers and making it a non stressful experience. Jacob was amazing as well helping me through finance while cracking a smile or two along the way. Overall an amazing team wish I could give a 6/5 stars. Will most definitely purchase again from them.
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September 2023 by Ivelisse Cavallo (Ivy)
I'm greatfull for the excellent customer service this dealer has always provided us. Special thanks to Page, Teddy, Sunny and Brandy as a team. You guys are the best! I love my new RX 350! Blessings and prosperity to you all ?.
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September 2023 by Christo
I bought an is350 f sport from Shawn in sales he was the best salesman I ever bought a car from! If I could give him 10 stars I would . He made my experience feel very comfortable and was not pushy. Would 100% recommend buying a car from this location. Will be here again to buy cars for my other kids . Outstanding service Shawn !
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September 2023 by Alexander Cintron
The best experience buying a vehicle is here. All the personnel treat you as family. A big thank you especially to Candy and Lola; their service and caring make us feels secure and like we can trust the process of buying a car. They are the best!! Our family is very happy with our new RX 350. It’s beautiful!!!
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August 2023 by Saied Al
I had an exceptional experience at Lexus of Winter Park, and I'm delighted to give them 5 stars. Quentin Wong, the Product Specialist, truly went above and beyond to assist me. His thoroughness and helpfulness made the car-buying process smooth and enjoyable.The facility itself is impeccably clean, creating a welcoming atmosphere. The selection of cars available is impressive, catering to various preferences and needs. The combination of Quentin's expertise and the well-maintained showroom made my visit truly remarkable.If you're in the market for a Lexus or simply seeking a positive car-buying experience, I highly recommend Lexus of Winter Park. Quentin's outstanding service, along with the clean facility and excellent car selection, make it a top-notch destination.
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August 2023 by Jose Luis Taveras
I had a great time. My customer service experience was the best I could have hoped for. This one will be one to remember for sure. I highly recommend this place. You won’t regret making your purchase here. Very happy with the entire process.
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August 2023 by Lee Sommie
What a great buying experience! Teddy Chan, our salesperson, was fantastic. He was extremely knowledgeable about all the vehicles - helping us find the right one. Teddy was very respectful and courteous answering all of our questions. Now my wife is a Lexus fan! We’ll be back for her car soon.
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July 2023 by Karla Perez
We had an amazing car buying experience, literally everyone was so kind and helpful! We literally left with our dream car and at the exact price we wanted! Thank you to Allan our sales guy who was so patient and helpful, Madeline the sales manager who went above an beyond and got us exactly where we wanted and to Jake from the financial dept who was so informative!
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July 2023 by Hoang Le
Excellent service from Lexus of Winter Park!!! ⭐️⭐️⭐️⭐️⭐️ Leo was super amazing to work with! Very friendly, professional, knowledgeable, and extremely thorough throughout the start and finish to make sure we had a great buying experience. Thank you Leo for going above and beyond and making our buying experience a memorable one!!! Will definitely come back to Lexus of Winter Park for future purchase!
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July 2023 by Samantha King
Quentin and Lola made my car buying experience wonderful. They are very professional and personable. I purchased an 2023 IS 350 F sport and my goodness it an awsome car!!!I highly recommend them and the dealership if you are in the market for a car.
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July 2023 by C T
It’s was such a pleasure to work with the amazing at Lexus of Winter Park! Vanessa, Lola and Jake were amazing and they made me feel so welcomed! Thank you so much for helping me get an amazing car ❤️ ? I can’t wait to come back for when I’m ready to upgrade ? ?
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July 2023 by kremly diaz
I’m telling you that every single car purchase should be as amazing an experience that we had here at Lexus Winter Park!Our sales guy, Robert was amazing. Informative and super nice! We couldn’t have picked a better person.We also worked with Lola the Sales Manager and we seriously loved the whole vibe!Get your next car from here!Thank you Lexus Winter Park!
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July 2023 by Reina Figueroa
First of all, Lola and Angelina are the power team. Ive been trying to get out of my toyota since last November, and I was never able to join the Lexus side until Lola helped me out. She’s amazing, and has this way of connecting with you and understanding your needs. Angelina is super knowledgeable and dedicated. Both of them looked after me and made sure I got into the car of my dreams with an awesome deal. They deserve all the bonuses and raises, 100000%. Moving forward, I’ll be sending everyone I know their way. Great job ladies
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June 2023 by B. R.
From the moment I entered the Lexus dealership I was treated respectfully and professionally. Jayson, Lola and Jake were amazing! These are professionals at work. The dedication and outstanding customer service I received from them excels any dealerships around central Florida.There was no sale pressure and no games when it came into buying my vehicle. From showcasing the vehicle to purchasing and paperwork everything was smooth. There was no hidden fees and best of all no dealership fee. I will definitely come back to purchase my next vehicle.
