Metro by T-Mobile is highly praised for its excellent customer service and professional staff. Customers appreciate the friendly and helpful team, with employees like Derrick, Jacky, Vanessa, Martin, Kevin, and the district manager Rahul going above and beyond to assist with various needs. The staff demonstrates patience, kindness, and a willingness to find solutions that suit customers' needs. Many reviews mention the staff's great personalities and their ability to handle complex situations efficiently. Customers often leave satisfied with their purchases, such as new phones and bundles, and feel valued by the attentive service they receive. The store is recommended for its helpful team, who are committed to providing a positive experience and making sure customers leave happy. Overall, Metro by T-Mobile is known for its professional, friendly, and dedicated staff that consistently deliver good service.
The store manager saimary has such great customer service, provided the best knowledge and skillset.
November 2023
I was so pleased with the service I received from this business. I was completely impressed with their professionalism and customer service. Derrick and Jacky went above and beyond to help me by giving me multiple solutions to my problem that would best fit my needs. I appreciate their patience. I definitely would recommend... read full comment
October 2023
This place gives 4 telephones for 3 lines (greater savings)
