Mobile Phone Accessories in Winter Park, FL

“Federico was awesome, he went above and beyond to make sure that my phone was set up correctly, and everything was transferred. Store was super organized and clean. Thank you federico”

“Unfortunately, I went to a phone repair shop to have the cracked screen on my Google Pixel 7 Pro repaired. I got it fixed at a place that wasn't a Google Authorized Service provider like uBreakiFix.The original place replaced my cracked screen with a non-original part and broke my fingerprint scanner with the new screen thus fixing one problem and creating another.The first shop ghosted me and gave me the runaround and because of that, I had to get my phone fixed again. Luckily for me I had Alexander P. at uBreakiFix quickly figure out that my phone had a non-original part and replaced it with a proper Google screen.While fighting for my refund from the first phone repair shop, Charles Zuck was very helpful in writing up a document explaining everything and why the phone wasn't going to work with an after market screen.If you have a Google phone, definitely go to uBreakiFix for repairs.”

“great customer service. recommend this place for anyone looking to purchase a new phone, pay their phone bill or repair their phone. cargo& money transfer to Colombia also available. all employees are very friendly. Io, Carolina, Catherine, Kevin & the owner carlos all make you feel right at home & help with any questions or problems you may have.”

“Michael has been extremely helpful both times I've used U Break I Fix of Winter Park, FL. Addyson was also helpful upon pick up today. I'm very grateful for their assistance and the business with Asurion.”

“this location was very helpful!!!! best costumer service ! I went to a corporate store a few days ago and then here to fix a few problems i was having and the corporate store gave me the wrong information when it came to phone financing”

“CUSTOMER SERVICE! If you've ever had issues with your phone/plan you know what a pain it can be sometimes to deal with your provider. Rahiem and David went ABOVE AND BEYOND taking care of me! I had an issue that wasn't even their fault but they both spent countless hours investigating and troubleshoot the problem until it was resolved! If you need great customer support go here and ask for Rahiem and David! Thanks guys!”

“My service was disconnected and I visited the store in order to get some help and make a payment arrangement. There was a number I needed to call, but it was out of business hours. That’s when David took over and went above and beyond to make sure I walked out of the store completely satisfied. He did call an internal department and was very quick and efficient to get my service restore. I really appreciate his professionalism and good attitude. Thumbs up for David ??”

“WANDA MARTINEZ WAS AWESOME! Finally an AT&T Representative who was professional and knowledgeable demonstrating care and concern. Oh AND SHE LISTENED! After weeks of trying to resolve a non-ringing issue, I sought assistance from my AT&T store. I told the initial rep my phone wasn’t ringing and attempted to explain steps I’ve taken to resolve. He immediately cuts me off saying he can’t just give me a new phone. I let him know I knew that and have insurance. Then I asked if he was willing to let me tell my story and he said yes. He asked if I wanted to trade or replace. When I said replace directed me to a tablet stating I’d could do that myself. He didn’t even ATTEMPT to ask me for my ID or look up my account. I had to ASK him to look up my account. Then he proceeds to ask me FOR A 3RD time if my phone rings. I told him don’t ask me that again because it’s been asked and answered. He says I’m trying to help you out. You came in here saying your phone doesn’t ring. I told him I want another rep. Is someone else available? He said without looking at me but NOW looking at my account they’re all on break. He stands saying I’ll get you someone else. In SWOOPS WANDA MARTINEZ WHO ACTUALLY LISTENED! Imagine that. I asked her to please don’t ask me if my phone rings and that he’d asked me 3x. She confirmed active armour wasn’t on my phone. Then went into my account ON HER TABLET, clicked and few buttons and BOOM my phone rings! What was the issue? I deleted active armour but she needed to turn it off in their system since it sometimes glitches. Her peer was so hell bent on sending me to the tablet and asking me 4x if my phone rings, he missed an opportunity for an easy fix. But not WANDA MARTINEZ! She swept in with an “S” on her chest, listened to my concerns and didn’t focus on my frustrations. She calmly resolved my issues, did 2 test calls and explained the issue. I left with a smile. I have WANDA MARTINEZ my thanks then and now I’m giving her a much deserved shoutout! KUDOS FOR BEING THAT ONE WHO DEMONSTRATES CARE AND CONCERN! #beastmode”