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March 2024 by Bill R.
Chris and the entire Team at the Aloma Pet Supermarker take their work seriously and seem to love their jobs. Today was the third time we had brought our dog to use the self-serve dog was stations. What a great setup, large bathing tubs, various soaps and conditioners for use. Towels, aprons and a high powered fur dryer makes the task of bathing your FurBabies, a breeze. Go see Chris and staff at the Aloma Pet Supermarket, he'll take care of ya!
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March 2024 by Laura R.
I have been to a few pet supermarkets and this is by far the best. First off the manager Chris is so friendly and welcoming from the moment you walk through the door. All the staff are always nice and accommodating and run a very clean facility and they make sure the dog wash area is always clean and stocked with all the necessary items needed. I went to another location two weeks ago only out of necessity and they were not friendly and had to ask for an apron and they gave us one. I will drive to and from anywhere to go to this location which says a lot.
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January 2024 by Wayne Osley (Ozman)
Great staff. Better prices.
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January 2024 by Jake V.
Signs say sale, employers say no! When pointed out they became dismissive saying there's nothing we can do about it, have a nice day. I remained in a calm voice saying it wasn't a big deal and that it happens and they acted as if I was yelling at them. Maybe cause I was right but they couldn't honor the sign?!? My complaint isn't paying full price but rather the behavior that was surrounding it. The inconsistency with what the employees said and then how it seemed like I was the bad guy for pointing out a sign with a different number on it
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September 2023 by Maddy Pérez Bueno
The most amazing Pet Supermarket in Winter Park, ask for Mark.. he is super efficient and will help you with whatever you may need! Super clean and a well stocked pet supply store. Go and see their specials!!! Awesome staff!!!!!!
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September 2023 by Janet C-B
Employees are friendly and helpful. I was looking for a hard-to-find item for my dog which they had in stock.
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August 2023 by Brent Johnson
Very easy to find what you need. Friendly staff. I have purchased 2 rabbits and 2 teddy bear hamsters... Sometimes I just stop but to see what new pet they have. Personally I like this place better than Pet Smart
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July 2023 by Toni D.
My first time shopping here the other day. I was looking for a new dry cat and immediately when I walked in I was greeted. The guy behind the counter asked if I needed any assistance and I did need some recommendations. This was by far the best customer service I've ever experienced at a pet store. He really explained the products well. The only reason I didn't end up buying anything was that I wanted a dry food I could also get at petsmart or petco. I didn't want to limit myself to only shopping at Pet Supermarket and they had a lot of brands only sold there. Also, be prepared the store felt a bit warm. I'm not sure the AC was working.
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July 2023 by Kyle Messer
This place is awesome. Our pup loves it and we love that we can give her a bath there with their dob wash stations. Makes our lives a lot easier. The staff is always helpful and friendly.
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June 2023 by Susan M.
Great service, excellent products, helpful representatives. We like the pet wash, a good way to stay clean between grooming
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June 2023 by Alvin L.
This location, was amazing. I bought a baby bearded dragon, and she died. It was just outside the pet period, but once I spoke to the store manager , he and one of his other employees helped up replace her! They gave us an awesome 2nd chance. We appreciate you Alex, and Chris!
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June 2023 by Norma Dugas
Store manager Chris had the out of stock dog food I needed for my elderly yorkie transfered to his store for me to pick up. He is a good example of the great customer service at this location.
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May 2023 by Essie Suarez
Fish tanks look really dirty and fish look unhealthy. The majority of their fish had long strings of feces hanging on to them.
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May 2023 by Manda U
Always friendly and helpful. I have bought many of my pet supplies and fish here.
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April 2023 by Blaine Katz
A good place for pet supplies. I think they have the best rewards program out of all the pet stores.
