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December 2023 by Lyn Williams (lynisalive)
The employees are really nice. Have walked in her blindly looking for things but always ask for help and everyone has been nice. Usually I shop for others but I know I plan on getting something for myself as Kat helped me out recently and recommended a product while I was looking for something for someone else.
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December 2023 by Roger T.
Good merchandise. Poorly staffed. Two cashiers with 42 people waiting to pay. I left as it would have taken 30-40+ minutes to buy a gift card. Came back the next morning at 10. One cashier but only 3 in line. Bought a gift card. But they were out of gift card holders so no way to present it well or communicate the value of the card without handing the recipient the receipt. How do you run out of gift card presentation holder 2 days before Christmas?
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December 2023 by Camryn A.
This Sephora has employees with the worst attitudes. Asked a question and she rolled her eyes. Didn't get her name but was wearing a blue surgical mask today and had a bun... horrible environment. I will be traveling all the way to the mall from now on.
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December 2023 by Christopher T.
I was Christmas shopping with my 3 year old son and my wife. We went in to buy holiday gifts for our family and friends. The staff should not be pushing an agenda other than selling perfume and wishing people a Merry Christmas. Instead they tried to push Pride Flag stickers to my 3 year old "boy". Rainbow stickers in the shape of a Q are quite honestly not something any organization should be pushing on anyone let alone children. What happened to Christmas Trees, Snowmen, Santa Clause and more? shame on you Sephora, so stick to selling makeup and lotions and keep children out of your political agenda. I cannot recommend shopping here with children and highly suggest staying away from this organization all together.
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November 2023 by melissa leon
Ariana was very helpful. She has excellent customer service skills. Can't wait to come back. Ariana is a great asset to the team. Go see her, she takes her time to take care of all your needs!!!!!
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September 2023 by Danielle W.
Love this location it's the perfect size and a great environment. Definitely will continue coming back.
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August 2023 by Vivian Xiang
clean and organized location. tiffany was extremely helpful and patient when helping me find my perfect shade!
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August 2023 by Anna Scotchie
One of the employees I spoke to (I believe a manager) was irritated that people were walking in 15 minutes until closing and loudly told the other employees to get people to leave. I understand wanting to go home but I felt uncomfortable shopping there
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July 2023 by Tristan Thompson
Melanie is extremely rude, has been rude to my girlfriend the past couple times. Just my first time going to this location with her, and seeing how nasty her attitude is, is honestly appalling. You chose the job, so work it. If you hate it, then go hop on indeed.Don’t make everyone else’s day miserable just because you are. Have higher standards Sephora.
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June 2023 by Taylor Gonzalez
Had an incredible experience today at Sephora Winter Park.I had to take to Google to write a review about our incredible associate Violet. She was so knowledgable about all things skin care and went out of her way to ensure we were educated about what we were purchasing and provided customized reccomendations to fit both myself and my wife's unique skin types. We were just super impressed with her contagious and happygolucky spirit, her immense knowledge of skincare and brands, and simply her amazing customer service. In today's climate, it has been more and more difficult to experience good customer service, we were just very very pleased with Violet's assistance today and definitely wanted to give her a shoutout to applaud the amazing work she is doing. To management, you have a gem on your hands that makes each and every guest experience memorable. Thank you Violet.
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June 2023 by Jolie K.
I absolutely love love love this location!!! I actually went two days in a row just because how inviting the environment is! If you know me, you know I am a Sephora connoisseur and not only is this location ideal the staff is just amazing as well. It's a very well kept store and you know those stores that have the over bearing staff members that you know don't really want to be there, well here that is not the case by any means. It's a super welcoming environment, all the staff is phenomenal and cheerful which I love, best word to describe it is relatable. Like the girls just get it you know! And I think the best thing yet is that they have all the products that I needed, every other Sephora I've ever went to is always missing one thing that I need haha but this one had everything and more! Honestly a weekly Sephora trip is probably going to be written into my schedule but that's probably not a great idea to my wallet!
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May 2023 by A A
This store was great & the staff was helpful! Had a great shopping experience with my sister who I was visiting. This isn’t a super large store but they had all the brands we wanted & more.
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April 2023 by M
Not the largest Sephora location I've been to, but certainly the friendliest and most helpful. Ethan was so knowledgeable about foundation and helped me choose a replacement for my discontinued shade. He is an expert color matcher. Maggie was super at the checkout and patiently looked up my birthday gift bonus when I remembered about it AFTER I paid. She didn't miss a beat. Bravo! Highly recommended!
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April 2023 by Tori Grable
Ethan was incredibly helpful and patient helping me find new products for my dry skin! I appreciate how knowledgeable he was about the products and his friendly demeanor made all of the difference. The whole store staff was incredible and so friendly. Special shout-out to Kat who helped me find hair care products. I will be shopping at this location from here on out!
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April 2023 by Naseera Mohammed
Always have an amazing experience with this location unlike the Millennia Mall location. The makeup artist Steven is amazing (?). Had a wonderful time with him learning about new products! Even after the store closed with us inside, I didn’t feel rushed… he still took his time to see that I got everything I needed. They have a wonderful team and the culture and atmosphere in this location is amazing