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January 2024 by meghan richey
Safe to say I will not be back to this store, and likely not back to Sherwin Williams. I went in to get paint to do touch up’s in my house. The associates looked up in the system what the exact paint was that I needed since the builder has an account with Sherwin Williams. I was told the smallest I could buy was a gallon. I get home and it does not match AT ALL. I go back to the store to explain and ask for my money back and there’s no management there and the 2 guys in the store aren’t able to make a decision without a manager. In my opinion, if employees can’t make a business decision then management needs to be there at all times. The associate I dealt with was clearly new and didn’t know what he was doing or how to deal with this scenario. I was told I couldn’t get my money back after I was convinced they were giving me the right paint/color.The service at this store is terrible and I will NOT be back. It is extremely upsetting that I was forced to buy a gallon of paint when I only needed the smallest amount.
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November 2023 by JUSTIN ROSSELL
Wouldn't match paint color for me so I could provide information to my painter. Said only if I buy the paint. He was rude about it. I have no idea how much paint will be required. And painters are asking me what color paint.
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November 2023 by celso mascarenhas
Great paints for cars
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September 2023 by Patti Pitre
Helped us save money! Great service!
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July 2023 by LA Latino
Jens was awesome, problem solver. Thank you so much , will be back.
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February 2022 by Linda Scarcelli
I wanted to order wallcoverings from their sample books. Once I selected my wallpaper from their books I returned to their store to return the sample books and order my wallpaper. In the past I have had no problems ordering my wallpaper. However, this time was different. I was told multiple times I needed to place my order on-line. But I am standing in your store with thousands of wallpaper samples, why can’t I order my wallpaper? With much persuasion despite being told by a second employee I needed to order it on-line, I convinced employee to submit my $600 order when he got their wallcovering provider on the phone.!!Phew! I got my wallpaper and realized I needed more to finish my job. No, not that procedure again. I called the store to order more. Told again it could only be ordered on line and was told he would get back to me when he had time. To make a long story short (which is already too late for that) you CANNOT order wallcoverings from their website. If you go to their website, good luck finding the sentence that says: you cannot order wallpaper on-line, you have to call them and the 800 number is provided. OMG. I called that number and got Jennifer in the line. Thank you Jennifer. I felt I was going around in circles with no help from local store. Please give your customers the 1-800 number instead of a runaround. Train your people, please. An $800 order is worth attention.
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November 2021 by Cathy Cox
Fortunately the products I needed were in stock. The last time I came they were out of the kind of paint I wanted but checked with other locations and had them hold paint for me. The staff was attentive and courteous.
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July 2021 by Mary Sparling
Most helpful and genuinely nice staff around. If you are a neophyte around painting and need help, go to this store. You will be in good hands
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June 2021 by Larry Fallucca
More than helpful. Matched my paint perfectly.
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June 2021 by JOSEPH PAREDES
The guys in this store, are very polite. Thanks.
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June 2021 by Tom B
Best Sherwin Williams and paint store I've ever been to mostly because of Sid. He answered all of my questions on the phone and when I arrived at the store he was just as professional and knowledgeable. This isn't even the SW near my house, but I will be going here from now on.
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January 2021 by JJ Dane
Recieved excellent customer service from a really nice and helpful gentleman and purchased the best quality paint for my home. The only place to buy paint!
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January 2021 by Marisa Martinez
I've been going to this Sherwin Williams for over 5 years, and I've always had a good experience. Helpful, knowledgeable, friendly, and fast service.
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December 2020 by G P
I visit this store today and the employee with PINK HAIR tell me grab a mask from a bucket when I suppose to many customers touch that bucket with dirty hands..WTH? THEY FORGOT THE CUSTUMER SERVICE ,THEY HAVE MORE WORRY ABOUT THE MASK THEN THE PAINT I GO TO BUY..FIRST AND LAST..1770 436 winter park FL..
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December 2020 by danny conenna
Very friendly and knowledgeable staff. They helped me get exactly what I needed.
