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January 2024 by Jaden L.
Honestly I called so many places and asked them if they would be able to resize my George watch which is a cheap watch and I did not find one place besides here, they took it in and did what they had to do they even helped me out with putting the battery in and make sure it was in good condition before it left they said anytime I need anything else with it just come back and they will help me out thank you guys!!
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November 2023 by Jessica R.
Per reply: wrong customer? But thanks for nothing Extremely unprofessional. Do not take their time or care on your beloved jewelry. Have no accountability and blame everyone but themselves for their poor work. Do not even apologize when they mess up as you can see in all of the comments. Crazy to me they only respond to the bad reviews- in a rude, passive aggressive blaming manner. And don't even comment on their 5 stars (likely because they're fake). Have no idea how they have their establishment in such a nice area. Does not reflect on their business.
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November 2023 by Theresa F.
Unprofessional with sloppy workmanship completely destroyed ring and took no responsibility
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November 2023 by Stephanie M.
thank you for the response and for proving my point. You have terrible business sense.
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October 2023 by SupremeHundred
10/10 experience coming here! The owner of the store, I believe his name is Bobby, was amazing! Multiple other jewelry stores turned me down when I asked to get my ring sized down based on the complexity design of my ring. The owner laughed and said they’re just inexperienced, and he’d have no issue getting it done, how right he was! The ring looks flawless! He also got the ring done in 3 days, which was AMAZING fast compared to what other store quoted me. Price was also unbeatable compared to any other jewelry store. He was also able to get my watch working when other stores weren’t. Fair to say I WILL BE COMING BACK! Extremely friendly and helpful, not to mention the adorable dogs at the shop!
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October 2023 by Ashley Heather Oliveras
I came in just to have a look and was really happy with my experience and what I left with. I ended up with 2 pairs of silver earrings and a beautiful gold watch. They replaced my watch battery on a different watch for free since i was purchasing 3 items. My sister, mom, and I ended up staying for hours. The staff was so friendly and accommodating. I will definitely be back.
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October 2023 by Luciano O.
10/10 experience coming here! The owner of the store, I believe his name is Bobby, was amazing! Multiple other jewelry stores turned me down when I asked to get my ring sized down based on the complexity design of my ring. The owner laughed and said they're just inexperienced, and he'd have no issue getting it done, how right he was! The ring looks flawless! He also got the ring done in 3 days, which was AMAZING fast compared to what other store quoted me. Price was also unbeatable compared to any other jewelry store. He was also able to get my watch working when other stores weren't. Fair to say I WILL BE COMING BACK! Extremely friendly and helpful, not to mention the adorable dogs at the shop!
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September 2023 by Sheri Conerly-Davis
I just have to say, this place is AMAZING in every way.. Friendly, honest & just down right good people! I would recommend my family and friends to come here for all their jewelry wants & needs!!! They are the only place I would trust for repairing or buying our jewelry! Thank you Simmons for ALWAYS going above & beyond!
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September 2023 by amy forster
I visited there on a trip this summer and saw the cutest little lady bug bead thing in their cabinet. I asked about it and he gave it to me which was the sweetest. That trip ended up being the last time I saw my grandma before she died and bugs were our thing which is why i looked at it in the first place. It is one of my most prized possessions and I am forever thankful to them for their kindness. Not to mention they have the coolest stuff! Thanks to them a million, seriously CHECK THEM OUT!!!
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July 2023 by Haley Hummingbird
I would not recommend this business for appraisals. They rushed the job and included a photo of the ring before it was repaired, with the centerpiece diamond missing completely. I went back and asked them to fix their mistake calmly and I was met with extreme hostility by the woman working. I have a disability and communication is hard for me and she discriminated against me and almost did not fix a huge error and told me to leave. This was uncalled for, unprofessional and added so much more stress than needed be. If you speak and look how the owner wants maybe you will be treated with kindness. But if you are different than what she seems worthy of her horrible business, best of luck
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May 2023 by Suzanne heffingeR
Truly a reason they have maintained an excellent reputation since 1953! A family run full service Jewler that is honest and prides themselves in exceptional customer service. They offer beautiful quality pieces at fair prices. I would not put my jewelry in anyone else's hands.
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March 2023 by Kev File
COUNTERFEIT GOODS BUYER BEWARE. Bought a unique looking 925 stamped silver chain (marked 375, neg'd down to 300) and brought it back to where I was staying an hour away and had a local jeweler to polish it up for me. He came back immediately and showed me plating rubbed off near the clasp. Had to waste hours of my vacation to drive back and get my money back. Made sure to get the woman who sold it to me to process the refund. She seemed quite insincere in her 'apology' and was more 'shocked that this could've happened'. Looking back, I think she knew it was counterfeit and sold it to me anyway. Awfully shady for a place on such a nice strip.
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March 2023 by Gevrey Lajoie
Best service ever. Every time we drop something off to get fixed or cleaned, they go above and beyond our expectations. Such a great family business.
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February 2023 by Tiffany Osborne
I trust Simmons Jewelers to take care of mine and my daughters rings. They have a wonderful staff, adorable puppies and a wide selection of jewelry to choose from.Bobbie & Robin Simmons are amazing to work with. Thanks for taking such great care of me & my family. The Osborne’s
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February 2023 by Alexis Daly
I cannot recommend this jeweler enough! They are so kind, attentive, and thorough. He listened closely to what I wanted in my engagement ring and produced exactly that! They provide a quality service for a very reasonable price. My go-to jeweler in the area!