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January 2020 by Susan Furner
I like the Sprint store. This one on Orlando Ave has knowledgeable staff who are a big help and they are not pushy to sell you what you don't want. A friendly staff and where I always go when I have a question.
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January 2020 by crystal olaechea
Horrible horrible horrible . Every month my bill comes up higher they tell you one price and next thing you know it was all a lie when your bill comes in . Having so many issues with this account ready to move to another company . Never had any issues with my old company come here and it’s a joke every month . Stay away
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July 2019 by Manuel Rendon
To get a SIM card replacement it has taken me two days and several hours of waiting time. And I'm still here waiting supposedly just to “pick my new sim and go†however the store manager has been helping one customer for a long time. If my issue is 30 seconds and their issue is 2 hours, shouldn't he help me first? Terrible management of time.
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June 2019 by Marcelo Sampaio
Octavius is really nice with all the clients! Thank you!
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March 2019 by Eddge
While the people at this location are very helpful, it is unfortunate they work for a terrible company.
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March 2019 by André Siqueira
The people that work here are lazy and not willing to do anything. I asked to trade my phone at 7pm and she said she would close at 8pm.
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March 2019 by Emanual Transmission
Guy opened up early for me, took care of the issue quickly. Good solid quality service.
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March 2019 by William Rose
outstanding service techies really know there stuff ,they have always been able to solve my issues and Tyrell is always willing to provide solutions for my growing business
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December 2018 by joe Xbat
7 months ago I came here had the worst experience with customer service. But today is the opposite. I brought my mom here to purchased her iphone that she have with her lease that had ended few days ago. Kiara provided such a great help for my mom. She stayed with my mom the whole hour dealing with customer service on the phone giving my mom and Kiara hard time just to pay for it. Thanks Kiara, my mom is so thankful for help your help!
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November 2018 by L A Shadz
excellent customer service here. they actually listen to you and talk with you not at you. I would recommend if you are looking for service or need repairs.
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October 2018 by Jennifer Beals
I really wish I could do more than 5 stars. Tyrell and Kevin are absolutely wonderful, and always go above and beyond to provide excellent customer service and a fun experience. Thanks a bunch, guys!
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October 2018 by tisey25 .
This sprint store is the best. They took care of me and I was out of there within an hour. Great people.
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July 2018 by Michael Artmore
The staff is phenomenal. The manager is very professional and treats others with a great deal of respect. He was very knowledgeable on an issue I had and was able to help identify the issue and point it out to the sprint reps on the phone. Kudos to the entire time.
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June 2018 by Robert Hickman
Came by store initially to upgrade iPhone 6 to iPhone 7. Manager clearly explained the differences between the 7, 8 and plus phones and purchase vs lease. I leased an 8 plus and am so happy I did. Leasing makes a lot of sense because I change the phone every two years. I sent my phone back to Sprint and got a monthly $20.00 credit. This was a great non pushy buying experience. I will be back to this location for future upgrades.
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January 2018 by Matthew Mordecai
Great service! I've been here multiple times and they really care about their customers. They were able to very easily swap my iPhone 6 SIM to my iPhone 6+ and get the service up within minutes. Some sprint stores just try to sell you upgrades, and $10 SIM cards when you don't need it. I'm leaving this review because I literally had the opposite experience at another store earlier today. So don't waste your time with other stores unless you've been there before. I HIGHLY recommend this one if it's in your area! A++++
