The Shade Store, established in 1946 and handcrafted in the USA, offers custom window treatments, including shades, blinds, and drapery. Customers can visit the Winter Park showroom to meet experienced design consultants and explore interactive product displays. The Shade Store provides a wide range of exclusive designer fabrics available as swatches both in-store and online, along with free measurements to ensure a perfect fit. All custom orders ship free within ten days.
Reviews highlight the exceptional customer service, particularly from staff members like Sorcha and Alex, who guide clients through the selection process, answer questions, and handle measurements efficiently. Many customers appreciate the timely delivery and professional installation of their window treatments. However, some have faced challenges with after-service support, particularly concerning replacements, indicating a need for improvement in this area. Despite these issues, the in-store staff is often described as helpful and knowledgeable, restoring confidence in the company.
Overall, The Shade Store is recommended for its quality products, dedicated service, and a pleasant shopping experience, making it a popular choice for those seeking high-end window coverings.
Katherine's service is exceptional! She thoroughly walked us through the process and shared many samples! Was never pushy during the process, her assistance and expertise are next level! All the drapes and romans turned out great, thanks again Katherine!
September 2026
We have done several large rooms with The Shade Store and have been very happy from measure to install.
July 2026
Very good selection and outstanding customer service.
