U-Haul of Winter Park offers truck rentals, trailers, cargo vans, and other moving solutions. Reviews present a mixed experience. Several customers report excellent and quick service, describing the staff as knowledgeable, friendly, and very helpful, with a rental process that is fast and easy. Some note a great selection and a sense of urgency from employees, allowing for very short wait times. However, other reviews describe serious problems. One customer reports the worst experience ever, citing faulty and dangerous equipment, including a nasty truck with damage and a severe alignment issue that made it unsafe to drive. They allege poor communication and a lack of accountability from the store. Another reviewer felt overcharged due to an unverified mileage discrepancy. While many find it a preferred location with a consistently good and efficient experience, warnings exist about potential vehicle safety issues and billing errors.
Matthew was super helpful, easiest uhaul pickup in a while
July 2025
7:30am sharp I was there and the gentleman was completely ready (forgot his name sorry) he moved and grooved quickly to get me right out on the road as I needed. Very nice young gentleman and I appreciate him and his work.
June 2025
Winter Park U-Haul is always my preferred rental location. They have a great selection, and the crew is always knowledgeable, friendly and very helpful.
