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November 2023 by Donald Easter
I was a member of this gym and I had a medical procedure scheduled which prevents me from going to the gym. Since this is my third procedure I haven't used the facilities in months. As I tried to cancel my membership they still billed me for additional months.This gym is only interested in getting money from members, and not keeping them. I'm so disgusted with this business I would tell anyone wanting to join a gym DON'T go here!!! I wish I could give 0 stars ?. AGAIN DON'T JOIN this GYM!!!!!!Absolute shame ❌ that this is how they treat VETERANS who have fought and served this country!!!! SHAME on YOU FIT GYM!!!
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October 2023 by Ryan Asenjo
I treated these kind people wrong. We all make mistakes in life I apologize. Youre great people at this location and deserve kindness and respect. Thank you all for everything
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September 2023 by kamini sirju
Don't ever try freezing your account with this gym, they will charge you a full month payment, then the guy at front desk was rude. When I told him, I will call my bank to refund my money, he was rude and said do whatever I want. Great customer service,
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August 2023 by Eric R.
I tried to cancel my personal training because my mom is in the hospital and I don't have time. When I told my trainer he assured I would be taken care of multiple times with no more explanation. He never mentioned I need to give a 30 day notice or sign a paper. I may of signed something saying that at the beginning of the training but that was so long ago, do you remember what someone told you 8 months ago? I was charged for PT. I then broke my leg and requested a refund since I won't be able to go back for a long time but all the corporate end gave me was a pause and a 90 day extension to do my lessons when I come back , even though I most likely can't work out with a broken leg for 2 to 3 months. Clearly I feel this company is about money and not the human aspect. I almost gave it 2 stars because the staff at this location are friendly at least. But the way this was handled by corporate is fully 1 star. It's a shame no one explained to me when I was attempting to cancel about how the process fully works to do so, so I was charged while being mislead believing it would be handled. Id have more understanding if it was better informed. A bigger shame they know I won't be able to go in for months and all they are willing to do for me is pause my training and extend it. I very much so feel this company doesn't care about its members and is in it only for the money. $160 is a lot for someone with medical bills and who is already taking care of another family member in the hospital. This feels really heartless and tells me a lot about the "values" the people in charge at corporate have. Maybe find another gym to personal train at and hopefully they'll handle you better. If you're looking for a place to work out that is nice and has good equipment this is a decent gym. Friendly staff. I'd suggest just the membership. Seriously, I feel all they want is your money and that they don't really care about the members. I don't even want to extend or continue with the gym by this point but feel I have no option but to get my money's worth, 3 to 4 months from now
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June 2023 by Lily Plaza
The only ghetto gym that people can workout in flip flops and crocs (so unsafe).The staff can move the equipment wherever they want, talk for hours with co-workers while sitting on the machines, and use plates of weights but do not put them back where they belong to when they finish.
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May 2023 by Evelyn M.
I've been going to this gym for about 1 year now and I enjoy it very much. It has just enough equipment to get a really good workout in. I really love that there isn't many people that come to this gym and I rarely ever have to wait for equipment. I do wish there was a pickleball court, like some of the other YouFit gyms. This gym has definitely come a long way since I joined. Tons of new equipment recently. It's clean and staff is friendly.
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May 2023 by Roberto Rafael Vazquez
It was our first time in almost three years and still believe they are the best , number one in my book. Danilo our trainer is very patient and knowledgeable, the front desk are respectful and professional.
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May 2023 by Eren Chang
Will helped me throughout the signup process, and cleared up any questions I might’ve had. Also, the gym itself is never too crowded.:)
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April 2023 by Eduardo Santiago
Nothing against the gym was going for two years and it's nice, but this new company makes it extremely difficult to quit your membership. I couldn't quit over the phone, online, or thru the app. The ONLY way is to go in person. The company (not the employees) has no sympathy either if you're not able to, like if you moved away for example. On top of that inconvenience, they still make you pay the following month and a cancelation fee. I will never join this gym again in the future simply for their policies. The gym itself is wonderful.
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April 2023 by cvrsxdevil
it’s pretty good for the price and has nice location, just don’t expect any luxuries, this is your normal standard gym, but it gets the job done. pretty clean and mostly nice people
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March 2023 by Christina Canjura
If you’re looking for a sign to join look no further because this is your sign right here! If this is still not good enough for you, workout with a personal trainer! Jayden Carter is the best! Not only will he bring a positive attitude to your workout he will provide knowledge in what you’re doing and why!
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March 2023 by Dominique Mosely
Staff is very welcoming and facility is clean. My trainer Dlow is knowledgeable in his field and has helped me grow not only physically but mentally as well. 10/10 recommended
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March 2023 by Skyelar White
The friendliest employees, all the equipment you could need, and never too crowded. The absolute best gym for the price!
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March 2023 by Jarrod Langford
Been going here on and off for two years. The gym is pretty clean. They just recently updated some old equipment with new machines. Hack squat machine is a great addition. It's reasonably priced, I take my 13 year old as well on occasion.Never had any issues with rude gym members. Have seen the same people consistently over the past two years and they are pretty wholesome.Overall one of the better gyms I've been too. I prefer this one over the one on alafaya because it doesn't get the UCF crowd as much so more free space.
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February 2023 by Andrew Kovecsi
There was an issue with a shower drain being clogged. I mentioned it to the person at the front desk and when I used it again after a work out it was fixed. Great job for the maintenance guy. On the bikes the ESPN channel doesn't work properly and I was told that the owners don't want to fix it. Why not?
