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January 2024 by Cheryl Huber
All Stars made my recent move so much less stressful than it would have been. My husband insisted we hired movers this time, as the last time we moved we did everything ourselves and it was very time consuming and stressful. They gave us a quote after reviewing everything that needed to be moved and were very detailed throughout the entire process. Customer service is excellent. All of the workers were very diligent in ensuring that none of our items were damaged and that they were packed properly, with care. Definitely recommend for all of your moving needs!!
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January 2024 by Yanna Gibbons
This company is a scam and ripoff! Unless you like paying 2-3x the amount you were originally quoted, then I would advise avoiding them. Please also do a diligent search because they go by other names!After paying the deposit and all required fees, they held my family members belongings stating that the “square footage” was off and instead of 1100, they now had to pay $8000 OR $3000 to put the items back in storage! It was a scam. Then, they would only take cash or money order for it so you can’t dispute the charge bc they know they’re scamming you. Please read the fine print!Last, after my family member tearfully let them know that what they were doing was wrong and they didn’t have that sort of money, the woman in the office started cursing at her calling her all sorts of b words and stupid this and that. The disrespect alone is egregious. Please, spare yourselves!
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December 2023 by Jason Giaconia
Avoid, total scam.They will provide you with a quote for services which is about 50% of what they'll charge you, if not less. They'll pick up your items and then provide you with a new price once you get to the destination which will be 2 or 3 times more than what was quoted. They'll threaten to continue charging you more until you pay the balance or take the items to their warehouse where they'll continue to charge more. The contract is full of very suspect language designed to have them charge you more ($150 surcharge for every 50 feet they have to go, things like that).To be fair, they did move the piece (mini grand piano) without any scratches and were generally careful with it, just to provide a fair summary of the overall experience. Also, I did sign the contract without reading the fine print and ways they could charge you carefully enough, I guess. I'm sure that is on me, but if you do business with this company, be prepared for an experience such as this (you can see multiple others with a similar experience). Just not people you want to do business with, don't be fooled.
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December 2023 by EDNA LYONS
Excellent service, they move me from a third story apartment into our new house. Second time using their service. No damages at all! My daughter used them 2 weeks ago and she was really impressed and satisfied with the knowledge and great customer service. 10 stars!!!
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December 2023 by Marco Rosales
Great job! They unloaded 2 trucks and set up all our furniture. It was a rainy day and they didnt complain at all. My wife is disabled, and her bed is really complicated to put back together, these guys are amazing. Will definitely recomendó to family and Friends. You guys rock!!!
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December 2023 by Philip Fasone
Complete rip off of a company. I was quoted around $1000 for a move. Once they got there they wouldn’t start until I signed some paperwork.They end up taking more things than I told them too and then because of that charged me 584% more than the quote and refuse to give me my stuff until I pay. Called the police but because of the shady contract they’re fine.DO NOT USE THEM.
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December 2023 by Jeff Ramirez
FANTABULOUS moving company and the best part is that it’s a beautiful family owned business which I support 1,000%! They moved all of my belongings in a timely and careful manner and they were super kind! I appreciate you guys so much! I definitely recommend!
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November 2023 by Dylan Green
Me and my wife had a wonderful moving experience from start to finish with All Stars Moving. The customer service was sensational and detailed, they let us know what they would be doing, how long it would take, what we need to do to prepare, and most importantly a relatively accurate estimation of what the cost would be. They arrived right at the scheduled time, had me walk through everything we needed them to do while asking quality questions that showed they cared about our move as much as we did. As they worked the guys were personable, upbeat, and charismatic. All of this while working at a steady and efficient pace. They pack our items with great care especially my 75in TV and my framed jersey from my college football days (The two items I told them I cared most about). They were wrapped securely with protective blankets, tape, and plastic wrap. They followed us to our new home and before I knew it the job was finished, our home was coming together, and I had barely broken a sweat. The guys were very determined to place the furniture exactly how we wanted it. They even used their experience to make suggestions on the placement of furniture that me and my wife would have never considered but love! All of our furniture and cherished items made it to our new home in the same condition, if not better. As things came to a close the payment process was easy and hassle free. I CAN NOT RECOMMEND THEM ENOUGH!!! If you are moving and want an efficient, stress free, and easy experience please choose All Stars Moving!
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November 2023 by Neytiri Marrs
Started with them mixing up the start time. Then the driver came very close to running me over with the truck as I sat in my walker filling out the paperwork. The mover was quite chatty to the point of letting me know he was a felon which made me a bit uncomfortable. I had to redirect him and remind him we were on the clock. He was clearly inexperienced. So much so that he actually rolled my carpet diagonally! The second mover waited in the truck doing nothing while the main mover painstakingly slowly wrapped everything with wayyyyy too much tape. He and the other mover fought fairly constantly any time they were together. But the worst part is that they significantly damaged my walls in 4 places as well as my couch. When I called customer service, they wouldn't let me speak with Willie who had been so full of promises and reassurances during my scheduling. They said he was in another department and unavailable. They transferred me to complaint department where they literally laughed at me saying, "don't you read your contracts?!? We have ZERO responsibility for property damage". That was it. No apology at all. I was quoted around $350 but was told I likely would get some of it back since I had few items and everything was ready. The men got lost on the way to the unit causing more time loss. I couldn't believe it when he asked for $650 more on top of what I had already paid. What a slap in the face. The guys fought the whole time they were unloading. It was an entirely unpleasant experience from start to finish.
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November 2023 by Denee VanDyke
This company was a complete disaster from start to finish and I got fleeced for 7xs the estimate for 15 pieces that went 3 miles and they ruined everything. Had the police here, have a report number and will be filing reports with DOT, FL DEPT OF COMMERCE, THE AGs OFFICE, STATE ATTORNEY. The officers are ready to testify. Oh yeah I'm 65 so I will also be filing with the DEPT OF ELDER ABUSE.
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August 2023 by Daniel Hernandez
All Stars Moving was great at first, until we unpacked. We hired them to load a PODS to move out of state. In doing the job, they were efficient and friendly. However, when we got to our destination, we discovered that our furniture was scratched, screws were put in locations where they got lost, and our TV screen was cracked.To be clear, we offered zip lock bags for the screws, and bubble wrap for the TV. We also asked for the furniture to be wrapped and provided U-Haul blankets for this purpose.They did not consistently use our materials. The TV that broke was not wrapped in bubble wrap, and about half the furniture was not wrapped either. The screws that were lost were put inside the couch, and the movers refused our zip lock bags even though we offered it. They kept assuring us that they knew what they were doing and that they will make sure nothings shifts.All in all, I am disappointed in my use of this service. The cherry on top is that when I called to file a claim for the TV screen, the agent was very combative on the phone, left me on hold for a long time, and claimed that they don't have a claims process because they never encounter issues like this. She even went as far as to ask "How do I know that you're not lying about the TV?". Very unprofessional.I'm in another state so I will not be pursuing the claim for now, since I believe it's more trouble than it's worth, but I implore anyone reading this review to go with a different moving service.
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June 2023 by marie barnum
All Stars Moving are literally moving angels! I am so grateful for their referral from a close friend. They have been my go to movers for the past 5 years. This is my second review. I want the public to see again how great they are! Their crew is energetic, attentive and welcoming. They make you feel comfortable in an otherwise hectic situation especially when moving. I am so grateful for them and without hesitation recommend them to others! Thank you again for everything ?!
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May 2023 by A QuiNN
These guys are amazing ? incredibly professional, had a great sense of humor and moved our whole office in 3 hours. Will definitely use their services again
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May 2023 by A Quinzel
These guys are amazing ? incredibly professional, had a great sense of humor and moved our whole office in 3 hours. Will definitely use their services again
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January 2023 by Catalina Otero
We couldn’t be happier with the friendly and efficient service Marcos and his crew (Anthony, Mike, and Howie) offered us during our move. After a horrible experience with All My Sons Moving and Storage, their parience and willingness to help us get out of our place and into our new home was so welcomed. From the moment they were signed into the job to the moment the last parcel was taken off the truck, they did not stop. They asked where we wanted furniture and items positioned and did it all while continuing to be be patient and pleasant. I couldn’t recommend them any more. Their pricing is fair and there are no hidden fees or taxes. Great job fellas and Michelle!
