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February 2024 by Gary Steinke
Outdoor ATM never works and only open 10-4.
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October 2023 by Ria Unnasch
Hey Bank of America will you be paying our rent? Or late rent fees? Do you have somewhere for us to live if our landlord evicts us? We deposited $1500 into an atm, your machine deposited $1000 and didn’t return $500. NOT $100, $500!!!!! Now you are saying it can take TEN DAYS to MAYBE get us our money back?! MAYBE?!?!?!?!?
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July 2023 by Lisa D.
The worst BOA I have ever been to. Waiting in the reception area we were ignored while a couple who came in after us were greeted and informed of the waiting time. Next I was informed that the person who would be helping with my wire transfer did not have access for that service.(Why was I placed with her if you knew that before hand). Waiting another 15 minutes for the next agent, and she also was unable to complete my wire transfer because the account information was incorrect, or so I thought. After wasting time there, I drove 20 minutes to another location and was able to complete the transaction without issue. ( using the same information). Complete incompetence .Trust me don't waste your time, just go somewhere else. Horrible.
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June 2023 by michael maxwell
for weeks they have just one teller but 3 greeters, while they have a line of ppl waiting for service - worry about servicing your customers instead of fishing for new ones!
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May 2023 by FiG (FiG)
For God sakes can you guys update this location. 1 ATM and no drive thru ATM like it's 2023 you guys are still rocking the same design from 30 years ago.
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May 2023 by Sharon White
We have always had excellent service at this location. We do find it best to make an appointment to avoid waiting extra time.
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July 2022 by Angel Don
Bad costumer's service ATM down and no account for Rong doing
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February 2022 by Katiria Sanchez
I love this location, they have a great costumer service, they are really fast and helped you until the end with a smile! I always go to Jessica and Saybelle because they are Bilingual and they are so humble, nice and professional a recommended 100%
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February 2022 by Sheena Ware
Absolutely love this location. The service is always excellent and the staff always goes above and beyond their duties.
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September 2021 by LightningOTFKnives
WORST BOA IN SEMINOLE COUNTY. THIS BANKING INSTITUTION REALLY ISN'T A "PEOPLE FRIENDLY" COMPANY. IT'S A "BUSINESS FRIENDLY" COMPANY AND OF YOU'RE NOT DOING BIG BUSINESS WITH THEM, THEY COULD REALLY CARE LESS ABOUT YOUR PERSONAL BANKING NEEDS. DO YOU HOMEWORK. BOA IS HORRIBLE;
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September 2021 by Kevin Barry
Even when it was open, they never had enough tellers. BOA is going downhill fast, I've been with them forever. Now this site is closed. Time to find another bank.
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August 2021 by Danny H.
Literally the worse bank I've ever been too. They wouldn't cash a check given to my employee as they suspected fraud. I completely understand this as it's helpful and in my benefit to protect my account. However, I called and told them it was legitimate and they could cash it. They said they couldn't cash it as the writing didn't match our usual checks (which my wife writes). They did however say my signature matched but it didn't make a difference and they still couldn't cash it. I called Corporate and they told me they they could in fact cash the check and they had given me incorrect information. They updated my file so there wouldn't be any further issues. My contractor then went back to the bank and they refused again! In addition, the drive through cashier was exceptionally rude stating, I have a line of customers and you need to wait for a call back! Am I not a customer? Honestly it was like a comedy sketch. I will be logging a formal complaint against your branch and you will be losing my business!
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May 2021 by Dushan D.
Shout out to DJ and Anderson! These guys helped me open an account. From the point of walking in to completing the entire process, everything was very efficient! Thank you guys!
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March 2021 by DILYS LIANGJIE XU
I have been living here over a year and I don’t see this bank around, this location need to be updated! Stop misleading poor people to nowhere!
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February 2021 by Mr. Dawit Solomon
Called to discuss about closed account to no avail. My calls were not answered. This location needs a review by BofA for many complaints about their services. It would be better off closing this location, for luck of banking service. It is frustrating when you can't find anyone to answer the phone, for questions I have.
