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March 2024 by Girman Armani
To avoid long waits in line or on phone, stay away from rush hours 4pm to 7 pm. If I do that, the wait times are reasonable. (When CVS closed a nearby store, the waits here were terrible. No more.)The pharmacy staff are courteous and helpful. The pharmacists have helped me many times and remind me about vaccinations.They are open 24/7. I find that useful.
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February 2024 by Jacqueline Ulacia
Love that this location is 24 hours . It can be hard to get them on the phone at times due to their volume of work however, staff is very friendly. I usually find walking in is quicker than drive through .
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February 2024 by Ry Guy
Absolute trash. This place has no clue how to run a business. There’s always a line. They’re either not allowing for more employees to work, or, they’re not paying, therefore causing people to not work for them. I cringe when I have to come here to get scripts for family.
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January 2024 by Alexis Zalewski
This pharmacy location is genuinely terrible at answering their phones. I normally have to drive over just to ask a question because I’ve been on hold for over an hour multiple times that it’s not even worth staying on the phone for that long. I will say though tonight Noah was so nice at the pharmacy. It was obviously incredibly stressful with an insanely long drive-through line but also a very long line inside. He was going back-and-forth on the registers and checking as many people as out as quickly and efficiently as possible while being so nice to everyone (even the grumpy people)! Give Noah a raise! Seriously made a seemingly very stressful night/miserable atmosphere into a nice one for those who interacted with him. Only giving 3 stars because of Noah, because otherwise it would be none.
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January 2024 by Julie Meyer
Having a very tough time getting my prescriptions and it seems like you have to jump through hoops. I realize there is a shortage but customers need help getting their medicine so please be patient with us as we try to deal with this. And please don't make it so difficult to get the medications we are prescribed by our doctors.
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January 2024 by Benjamin Mcgrady (BJ)
Worse just the worse slowest pharmacy. Wait times are 30 min to 1 hour drive thru or inside. Highly understaffed. Switching to Walgreens
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November 2023 by Lisa H.
They never answer the phone. It takes forever to get service. Today, I dropped off a prescription to be be filled and was told it would be ready later today and I would receive a text. I never got a text. The website was down. I called and after going through automated hell managed to finally reach a human being, only to find the order was never put in to be filled in the first place. And things like this happen all the time. Unfortunately, because my meds are schedule II, it's super difficult to transfer to another pharmacy. This place is understaffed and handles high volume of prescriptions because they are the only 24 hour CVS in the area.
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November 2023 by Alyssa M.
Had quite a few disappointing experiences here... I just left after asking a lady to help me checkout and she walked away from me...
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October 2023 by Amanda G.
I had the worst experience at the pharmacy. staff are very unhelpful and rude to say the absolute least. I asked when my prescription would be ready cause I just finished at the minute clinic and I needed to get back to work. she said very rudely after 2pm. okay fine. I leave, drive 5 mins for them to text me my prescription is ready. Get to the pharmacy and they are closed. spoke to a man coming out. and his response was Soo we are still closed and he was walking away the whole time. the worst experience I have ever had. just disgusted!!!
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October 2023 by Stacy C.
Pharmacy is not 24/7! This is something that I doubt the managing owner knows about and I say that because it's a paper sign while the exterior of the building signs and website all promote 24/7 pharmacy. My guess is that the employees have decided on lunch together as opposed to rotating lunch like every other 24/7 operation. This location is already a nightmare, I wish I had any other option but I don't. Last month I had to file an appeal with my insurance because these clowns told me my insurance wasn't verifying the drug. Well, hard for insurance to verify when you don't run the authorization in the first place. I actually dread coming here.
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September 2023 by Mushromboe Invading
Nothing nice to say. Sat on hold for 15 minutes waiting for someone to answer, just to get nothing but attitude from the moment the lady picked up the phone. Then I find out my meds that the previous cvs said would be transfered, is actually not eligible to be transfered and that my doctor has to order my meds again at this cvs. The prescription was put on delay without ever notifying me. Apparently anyone can run a cvs pharmacy now
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August 2023 by Google user
Nothing nice to say. Sat on hold for 15 minutes waiting for someone to answer, just to get nothing but attitude from the moment the lady picked up the phone. Then I find out my meds that the previous cvs said would be transfered, is actually not eligible to be transfered and that my doctor has to order my meds again at this cvs. The prescription was put on delay without ever notifying me. Apparently anyone can run a cvs pharmacy now
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August 2023 by Desiree Rosario
The Nurses at the minute clinic are very helpful and lovely. I love using their services. Easy and fast. Always a sure Go to.
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August 2023 by Diana T.
Terrible customer service. Prescriptions are not always ready when you have received notification you can pick them up. Sometimes you are ignored as you are waiting at the counter for service.
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August 2023 by Chris C.
Absolutely the worst pharmacy horrible customer service, and care. Will be driving the extra miles to Sanford CVS.