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April 2024 by Roger Balladares
I made my order and paid. After waiting for my sandwich the guy behind the desk was really rude telling me that they were busy that my sandwich was coming in a second. Even the cashier asked about my sandwich. After i asked again about it, when all was going south the guy checked the receipt to see that the cashier forgot to put the sandwich in the order. I was also paying for 2 dozen of Donuts and coffee so that's why I didn't realize that the sandwich wasn't included. But if the guy behind the desk would bother to check and not just say that was coming in a second I would save the bad time
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April 2024 by Ashly
Live close so give this place a chance more than it deserves. Somehow with 7-8 people on shift, they have an extremely backed up drive-thru. Went in to the lobby today only to have no one acknowledge me for over 6 minutes. Coffee preparation is super inconsistent, but that's Dunkin for you
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March 2024 by Holly Hyman
I hate writing bad reviews but it’s gotten bad. I cannot tell you how many times they have not had the type of donuts that my kids want in the morning! And they are not asking for crazy donuts, just basic flavors. Also, how many times the order has been wrong. Coffee wise (asking for decaf or certain number of creams or sugars) and donut wise. I also haven’t ordered a breakfast sandwich from there in a long time because multiple times I had gotten them and the center was cold, not just cool, cold. Double check your stuff.
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February 2024 by Copenhagen _
This store consistently disappoints. If it wasn't so sad, it would be comedy. I live very close so I've visited periodically over several years. The staff is ever changing yet always inept. I know this isn't a high paying job but you'd think they could get coffee and donuts right, right?! They are out of product every visit, which is a pain if you order and pay ahead on the mobile app. The coffee is made differently/incorrectly every time. Is there not a Manager who can train the giggling loafing teens? I know they're not cleaning or taking any initiative to perfect their craft. If Starbucks can do it and Chick-fil-A can do it, why can't DD?
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January 2024 by Vince
They consider a medium a large here just an fyi for anyone thinking of ordering an ice coffee. drink just tasted like cream and no coffee.
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December 2023 by Bobby Blackwell
Don’t even waste your time. I walked inside and was completely ignored at the counter for approximately 8 mins. Employees walked passed me several times, looked at me, and yet still didn’t take my order. They focused solely on the mobile and window orders, yet ignored all walk in customers. Even when taking my order staff was rude and as I was standing there waiting, they tossed the bag in the counter. I rarely go to Dunkin, but I guarantee this will be my last time ever returning to this establishment.
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November 2023 by Vincent Artale jr
Greeted with a smile. Fast and friendly service, coffee was excellent.
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November 2023 by John M.
I am a long-time customer and fan of Dunkin'. In fact, I have been coming to Dunkin' as far back as when they were called Dunkin' Donuts, lol. Regardless of what you want to call this iconic business, you really cannot go wrong.Dunkin' has grown considerably since Bill Rosenberg opened the first location in Quincy, Massachusetts back in 1950. The company has since expanded to somewhere around thirteen thousand locations in over forty countries. I would say that Dunkin' is best known for their donuts (though if you would like, you can spell it doughnuts) and coffee, though my go-to here is neither. My usual order at a Dunkin' is probably their bagels with cream cheese. While I would never say that Dunkin' has the best bagels with cream cheese (I grew up in New Jersey and I know great bagels), they are pretty good, especially when you consider that the bagels are coming from a global chain.I have often used Dunkin' (or if you prefer, Dunkin' Donuts) as a co-conspirator in bringing a culinary bribe of coffee and donuts to early morning meetings. There is nothing like some coffee and donuts to help inspire a bit more attention and maybe the wisp of a smile upon the tired faces of the various teams that I am meeting with.Whatever you choose to go with, you cannot go wrong with anything that you order at Dunkin'. Overall, I will give this location five stars and they definitely have my recommendation.
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November 2023 by Mr. DGS
Great, customer service. Greeted with a smile and served well. I give the girl at the register five stars.Parking: Great location
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November 2023 by Ronni Mm
Love this Dunkin!! Great staff, fast service.
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October 2023 by Tracie Brown
Thanks for scamming me Ellie! Gave my order 3x repeated to me. Toasted with vegetable cream cheese. Yes this is cream cheese. Barely there and not vegetable, no straw for your iced coffee. Soggy hash browns. Should have looked at their 3 stars ratings before pulling in.
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October 2023 by Adam Romanic
This Dunkin’ location consistently disappoints. Since it is close to my house, I have tried to give it numerous chances. However, the staff is flat out not good.Whether it is taking too long, forgetting parts of your order, or making mistakes on ordered items, something is wrong the majority of the time.The staff is mostly polite, so there’s that.
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October 2023 by Erica Hoffman
I have always relied on this place for my coffee. It's close, my son likes a donut on the way to school sometimes etc. I have consistently had issues w the same exact order I place every time. Latte w extra shot of Expresso. 9 times out of 10 there is zero chance they are adding the additional Expresso. It tastes like milk with a hint of coffee. I'm so tired and done at this point. I couldn't even get anyone's attention to ask for another Expresso shot. I also place mobile orders to try to have it done when I get there but it literally is never made when I get there. I place the order usually 10 min before I even walk in the door. They never seem to be able to keep staff. It is just ridiculous and sad because there are so many people that come here and I know they are losing business left and right because of this constant lack of service.
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September 2023 by Melissa J.
Decent experience with the drive thru at this location. It's not my normal store but the service was fairly quick and the employees were fine. Beverage was made as requested and tasted good.
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September 2023 by Jason Nitzsche
The secret to going to this DD is to expect slow service, messed up orders, dumb employees, and then sit back and enjoy the show! It's really hilarious how consistently awful a this place runs.