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February 2024 by Trinitty Tucker
While I was in line waiting for my sub I heard a white employee called a black employee Queen latifah and she looked very distraught, on another occasion I came back and after I had just purchased my food and I was walking out I heard one of the white employees say it was funny that a white cartoon character saying the word N****r on a TV show... Absolutely garbage place to eat.
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January 2024 by Sue Singer
The BEST gluten free sandwich options!!!
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January 2024 by theresa whiteside
I visited Firehouse on Thursday around 7:30ish. I hate leaving a less than stellar review because I actually love Firehouse, but this location needs attention. Young employees need training in professionalism and customer service. I ordered 2 bowls of chili that were luke warm, and one bowl had a suspicious looking thing in it, so I ended up throwing it out. I won't stop eating Firehouse, but I definitely won't visit this location again.
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December 2023 by Tony Aviles
I would never come to this fire house subs again I’ll just drive to the furthest one the girls and they’re extremely unprofessional they were just talking the whole time messed up my sandwich the first time the second time they put a very small amount of meat on the sandwich and they’re trying to charge me $14 I would rather go to Publix better quality to pay that ridiculous amount of money and they don’t even put any meat on the sandwich girls were just talking and joking around the whole time I sat in there for 25 minutes when I was the only person waiting for food I hope they move money and go out of business
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November 2023 by Johnie Gonzalez
Had issues on the app but I wasn’t aware until I came to the restaurant to pick up food. They helped get my order done and were very friendly. Great place for a quality sandwich.
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November 2023 by Karlos
Bread was old and hard. Sub was not properly made too much sauce not enough chicken and lettuce. Will be switching back to my old location even though is farther for me now.
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September 2023 by Matthew Henderson
The turkey sub here was tasty, and the employees were friendly. It was a good lunch visit here.
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August 2023 by Nathaniel B
I've walked into this place multiple times and waited in line for over 6 minutes and every single employee just ignores youI usually love firehouse when the manager is present but when the associates are by themselves they will prioritize anything else over you unfortunately. needs new workers
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August 2023 by Dylan F.
The food is almost always incorrect in some way or another. Order is routinely messed up and often times it is only when ordering online. Which means theres no way to see the workers make the mistake. I ordered a plane simple ham and cheese sub and ended up with it having peppercorns on it. I couldn't even eat it cause it was so spicy.
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January 2023 by tjbdickey
Good food, but never answer he phone. Sometimes they turn it off altogether.
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December 2022 by John
This was the least friendliest Firehouse subs shop I have been to. No greetings for the customer's. No thank you at any time. My steamer had very little meat. I will not visit this location again.
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November 2022 by Linsey Callins
Giving this a one star because the staff me member Sydney is very bad at her job , will give you nasty looks , and is just overall very rude to the customers.
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November 2022 by J D.
I was hoping this would have been a great location when we are in the mood for Firehouse- but not certain I'll come back to this one. The sub was hardly steamed, but I thought' 'oh well' it'll be okay- - nope..... the bread was stale. If you know your bread isn't as fresh & your business is that you steam subs - why on earth wouldn't you be steaming them enough
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October 2022 by caden guy
I went here 2 times and same people messed up my order. 2 times the second time I told them specifically only black olives and mayo no lettuce tomatoes and onions. What’s on there all of the above.
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October 2022 by Scott Mar
Firehouse is my favorite sandwich shop. First time at this location - ordered online for pickup. Sandwich was as ordered and ready on time. Will be going back and update this review as needed
