-
February 2024 by Brooke Bandoni
The guys at this location are awesome. My friend recommended them as her family has been bringing their vehicles here for 15 years.I didn’t trust that the dealership had checked my car over properly when I had brought it in for service, so I called Firestone and chatted with Jose who is one of the managers. He was friendly, knowledgeable and listened to my concerns. He took notes during our call and squeezed me in on a busy day. I feel I can trust that they really inspected my vehicle and that it’s good to go now. Everyone I interacted with was kind and professional. I will definitely be bringing my car back here for any future needs. Thank you Jose and team!
-
February 2024 by Maria Camacho
Staff friendly and knowledgeable. Very professional and quick service.
-
February 2024 by Kristy Achenbach
The guys up front .. Honest Nice good environment yesterday
-
February 2024 by PETER RINCONES
On my first try at Firestone today, I was treated royally. I just needed one tire. I was told it would be at the shop in 20 minutes. It was. The tire was replaced in short order, expertly and professionally. I highly recommend this Firestone location.
-
February 2024 by Jose Antonio Palau
Very professional and front desk attendant was very polite explaining all my options. Car was serviced in a reasonable time for a fair price.
-
February 2024 by Richard Taylor
I have been in business for more than 50 years. I have always believed that "The customer is KING". Jose', Danny, Ion, and AJ were very welcoming and had my best interest in mind. The professionalism I experienced was par excellence. If I were still in business, I would make a play for these guys to join my team. They are a credit to anyone that needs good Old Fashion business ethic. Displaying pride, honor, and integrity is this teams way of doing business. I would and already have notified my friends to do their business with Jose' and his team. The best one word term; EXEMPLARY.
-
January 2024 by Keli McCue
AJ, Matt, and Danny are so friendly and helpful. I know that when I go to Firestone, they will make sure that my car is completely fixed, they won't oversell me on anything I don't need, and hey truly care that my car is safe to drive after they complete their work. They always do their best to get the car completed as quickly as possible, and communicate every step along the way. It's so comforting to know that I can trust them 100%.
-
January 2024 by Jordan Trexler
Probably the 4th or 5th set of tires my family has gotten from this location. Jose was a great help pricing out a set of 4 Destination a/t, getting them ordered to their location, and having them installed, all within 2 hours. I was very satisfied. Thank you Jose and the rest of the guys for a solid job, and great attitudes.
-
January 2024 by Ken Greenberg
Jose was excellent... explained all work to be preformed
-
January 2024 by Mike Alesi
The gentleman took ownership for the situation and was very professional, they kept me informed about the situation at all times.
-
January 2024 by Jim D
I recommend Firestone car service in Winter Springs for keeping your car running great. The manager is friendly and honest. His mechanics have done good work for me over the last 4 visits to this Firestone.
-
January 2024 by Marqase Dunnell
great customer service and help me a ton.
-
January 2024 by Majed Quttaineh
Fast and dependable
-
January 2024 by John Griffing
Matt, Danny, Harley, and the crew are outstanding. They told me a service I requested was NOT needed now. They are so honest; I always take my car there.
-
January 2024 by Glenn DiBartolomeo
Obviously the technicians are extremely important but as a customer you don't really know how they did unless you have a future problem. So the face of Firestone, and the Firestone experience, becomes my contact person inside, Bob, the person I dealt with!Bob did an exceptional job! And not just with me but he was exceptional with everyone. He told me how long I would be there and he kept me updated. When I thanked him because my car was ready 20 minutes earlier than he had told me, he smiled and said we strive to over deliver!And like I said earlier, Bob was friendly, informative and upbeat with everyone he came in contact with. He is a true asset!!