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March 2024 by Jacqueline Leblanc
Was charged for services I didnt get. I rescheduled my cryoskin appt for a different day. Even spoke to the receptionist about whether or not I would still get charged since I rescheduled they told me no you only get charged the day of your appt. I look on my bank records and find out I got charged of course now it's 9pm and they're closed so I have to call and dispute it with my bank now. Just shady practice be upfront and honest with your customers dont try some shadyness
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January 2024 by Alexa Warren
The facility was clean and had pretty decor. The front desk ladies were friendly & efficient. I was not impressed with the massage therapist. A massage is supposed to be relaxing and the strokes were fast and not calming. The massage therapist did one foot differently than the other and my neck never got touched and that's where I have the most tension. Although, the pressure was good, just felt like she was in a hurry to finish.
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January 2024 by Renee Johnson
Had a nice first facial. Walking out, workers on roof threw dirt down on my head and face. Supervisor on sidewalk says sorry instead of asking me to wait while exiting the spa until it was clear to go.
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December 2023 by Victoria Bennett
Steven is great!
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November 2023 by James Futch
I have been a “member” for nearly two years. The services provided and the staff are professional, courteous and helpful. My masseuse, Ayanna, is amazing and has the professional ability to locate problem areas and address them in a manner that allows me to continue on with my daily activities with no tightness or stiffness issues at all. I can highly recommend Hand and Stone. I have been and will continue to be a member and benefit from an amazing staff and the services they provide.
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November 2023 by Chris Guy (aCe)
Great Staff and atmosphere …had Colin work on me today and he was excellent. Did a great job working out the kinks as well as getting some relaxation overall. TOP NOTCH Therapist ?
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October 2023 by Robin Orlando
Katrina is awesome. I got the perfect customized massage. I will definitely be going back.
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October 2023 by George Torres
Very relaxing, mood enhancing professionals, Chris is a powerhouse with healing powers from his hands.
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September 2023 by Melissa Hopkins
I have been going to Hand & Stone Winter Springs for a few months now regularly. The front desk staff is always so friendly and gets me checked in quickly. The environment is relaxing and they always have water for before and after services.Katrina is my provider and I am so grateful for how she asks about our session plans up front, she sets expectations with me, and then delivers an amazing service. She uses the perfect amount of pressure for a massage, and relieves tension beautifully. I am already booked for my next 3 visits!
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September 2023 by Jasmine Montgomery
This was my first time here and I felt very welcomed. The ladies at the front desk had amazing customer service and my massage therapist Katrina did an amazing job getting all of the kinks out of my shoulder and neck. I really liked how professional everyone was and how Katrina and the ladies at the front desk were so nice. Hands down, this is a really great place to go if you need a great massage and to relax.
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September 2023 by TRailBLaZIng23
Absolutely the worst massage I’ve ever had. One hour massage turned into 40 minutes. I added the foot treatment and that took up half of my 40 minutes. No thank you! Never again! Out of the 4 areas I asked her to focus on she only focused on one area. Bad massage all around.
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September 2023 by Paige Almonte
I loved my experience,my girl Shae hooked me up with my beauty supplies n my girl Brittany gave me a whole new body.Will definitely return,fully Worth it. Relaxing quiet n very thoughtful which I can appreciate.Thank you guys.
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July 2023 by Amanda Schaefer
Excellent couples massage. We both had wonderful therapists.
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July 2023 by Andrea Isabella
I had my facial with Radha and I enjoyed it so much. Soon I have to rebook my next appointment with her. I’m glad she recommended products to incorporate in my skin care routine
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July 2023 by Nichole Achilles
Linda is my favorite massage therapist! She's a sore muscle whisperer!
