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February 2024 by Amelia D.
I cannot recommend this place enough! Amazing service and staff, so sweet with my dog who HATES baths. Somehow they've convinced her to love it. So grateful for sherry!
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November 2023 by DéAnne M.
A huge no for me. Owner doesn't care about the people that give her business. Her staff are extremely rude. I don't recommend.
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November 2023 by Gary O.
Our pups deserve the best service. They both go in happy and come out happy! Always good service and great employees!
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September 2023 by Angie Smarrito
Went there today and the employee was very unfriendly. I tried engaging in nice conversation and she was not interested at all. Not even a smile or thank you for a compliment I paid the shop. I don't think I'll be returning. I was disappointed though because I had heard really great things about the store. I believe she was concerned with my daughter looking through the frozen foods because she stared at her the entire time. It was very uncomfortable.
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September 2023 by Jeimmy Ameralis
I’ve been coming to Pacinos for almost 5 months or more now.. they have always been super friendly and courteous. However wasn’t happy with groomer until today finally my dog looks exactly what i wanted her to look and we are super happy ☺️ thank you Heather you have magic hands.
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August 2023 by Danielle R
Took my puppy to Pacinos today for the first time for a full groom and it turned out great! Good pricing and friendly staff. Will be returning in the future.
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June 2023 by Hanaa Falestin
Poor customer service and prejudiced.I’ve been bringing my one year old female maltease to Pacino’s to be groomed by Linda who always was professional and did a wonderful job with my puppy. Lately my dog got injured and had eye surgery, so I was not able to bring Lilly for grooming so I had to cancel the appointment. When the Dr gave a permission to go a head for full grooming, unfortunately Linda was over booked for 2 months a head. I had to re schedule Lilly with other groomer. When I dropped off Lilly the groomer and I agreed for a summer cut, the groomer told me it was going to be short.When I went to pick up Lilly, I found out that she was been shaved and you can see her pink skin.I swallowed my anger and I went home , and called the store.I was been told that the owner will call me back. Unfortunately she didn’t call me back instead was the associate/receptionist called me back with a very rude attitude telling me not to bring my dog back as I’m creating a conflict and been canceling on them. She also told me that the groomer used comb number 5 which is far away from shavings. She also said that they will refund my money back and again not to bring my dog back. She asked my in a very rude voice if I wanted my money back , I said no and I will find another grooming place.Talking about that they said strive for customer satisfaction which is not true.
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June 2023 by Denisse McCarthy
This is my favorite place for my fur babies. The owner and the staff are always friendly and patient with my 2 dogs when they come for grooming ? ? ?? I highly recommend this location for their spa services or to shop some goodies ???
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May 2023 by tori unseth
This was my dogs first time getting a full groom here. I told the lady what I didn't want (even showed her a picture). I pickup my dog and she's completely shaved. She's a yorkie....I am so upset and my dog doesn't look very happy or acting like herself.
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March 2023 by Jessica K.
This place is horrible!! I used to take my dogs..they were always so rude especially the lady upfront with red hair. We chose to overlook that until our dogs came out looking like rats and they didn't even finish one dogs hair. I would not recommend this place to anyone!
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March 2023 by Emily
Alexandra cut my dog's hair today, and she did an amazing job! She was also really kind to both me and my pup and I appreciated that the most :) I won't be going back to Petsmart or any other groomer after this experience.
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March 2023 by Taylor M.
Nice, local shop. Glad they stock Stella & Chewys! We also get our dogs nails trimmed here. They do a great job.
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February 2023 by tiffany amoroso
Absolutely loved it here today. After taking my Pekingese to many groomers who actually matted his fur from improper drying of his double coat or did not clip his nails … this place did a wonderful job. He came out smelling amazing, soft, and all aspects of mini groom done. Happy to have found this place. Will be back.
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December 2022 by Warz Shadow
Love this place. It's the only place that sells Carna4 near me. They also have frozen patties from Stella's and raw goats milk. Great customer service too!
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July 2022 by Sam Disston
Called in the morning, was told no appointment necessary, showed up in the afternoon and there were no groomers available to provide the services.
