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January 2024 by Khar
Honestly after working with Regions and Wanda I'm questioning why I've worked with other banks and credit unions over the years. Wanda is a gem and they would be doing well by themselves to keep her. I also think she is reflective of a positive workplace culture which definitely is evident in customer experiences. I recommend the bank and Wanda, and the personal experiences they give very highly.
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November 2023 by Pegge Winckelmann
Bree Rappa was extremely helpful and patient with my problem. Highly recommend a raise well deserved!
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October 2023 by Crystal Norman
Since I have moved to FL 2 years ago Miss Bree Rappa has assisted me in opening new accounts, CD’s, ordering foreign currency, etc. IChoose to work with her because of her smile and willingness to help.
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September 2023 by Olson James
Bree was very professional and personable. She is extremely knowledgeable about the product. We always enjoy having her assist us with our banking needs. ??s up!
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September 2023 by Jack Mort
I found my bank today, well I found my banker errr I found my teller? Regardless I found the place to conduct buisness with helpful persons that know their trade. Smiles all the way around.
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September 2023 by Willy Romero
These ladies are AMAZING!!!!! So glad they hired everyone of them. They will continue to get my personal and business accounts forever!!!!
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September 2023 by Don Kemper
I'm very happy with Regions Bank. They have always provided excellent andfriendly service.
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July 2023 by Johnny Wykoff
Opened an updated checking account with a new CD. Bree Rappa was our consultant and was very helpful.
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October 2022 by MARI Melendez
I've had my account for many years.. never a problem. ?
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February 2022 by kayla baldwin
There not to friendly poor customer service
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October 2021 by Lana Lazar
Went into the bank, which was empty of customers other than myself. Three workers were there not doing anything and when I requested to complete a wire transfer, the workers flat out refused and said we’d have to return the next day because they were “too busy”. The epitome of laziness.
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May 2021 by janet carmenatty
This bank is no help if I can give them a 0 I would but I can't. I decided to go to the ATM to go ahead and deposit my money. The ATM literally ate my cash. I waited 30 minutes and got to work late until the bank opened to see if they can help make sure I can get my money back. The first girl that assisted me her name is Bree Rappa she was very informative but but wasn't able to help me much. She told me that she can try to talk to her manager to see if they can expedite the process but I had to wait two hours until the manager gets out of their meeting. Now, working on corporate myself we all know that there will always be customer concerns and a manager has to get involved. But, they refused to ask their manager to try to come out of their office real quick to assist me. I was not roudy or disrespectful but I was upset that my hard earned money that I needed was taken from me by their ATM so I asked them that working for a corporate business usually managers get out of what their doing to assist if their employees can’t help. So now here comes Karen. J Castiello being a “KAREN” and starts getting loud with me in the branch telling me that if I have any intentions of being loud that their going to kick me out. Meanwhile I was talking to the very nice teller not her when she she just decides to get in the conversation and get confrontational with me. I by all means was not disrespectful I was just asking them as to how they handle their upset customers. But, "KAREN" decides to assume that I was intending to get roudy but I really was not. She is rude and definitely not professional at all ( these employees have NO EMPATHY for their customers whatsoever) and she told me that I will have to wait and that the manager will not assist me. I mean why would I have to wait for “MY” money to get credited to my account and y’all can handle your own issues with your ATM company. The teller that I was trying to talk to was nice but the way they handle their business and how Kaylynn Price (manager refuses to come out to assist me) remember I’m in sales and I work for a corporate business too we all know customers can be difficult but when you have a customer who is trying to be patient and asking for other ways to get their issues resolved and their not getting anywhere now you wonder why customers can get upset when they feel like they aren’t getting anywhere. I immediately called regions bank and even the customer care over the phone is way better at giving me reassurance than these branch employees.Please don’t go here stay away and don’t use their ATM. Their customer care is HORRENDOUS!!!!!!!!!
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April 2021 by Janet C.
This bank is no help if I can give them a 0 I would but I can't. I decided to go to the ATM to go ahead and deposit my money. The ATM literally ate my cash. I waited 30 minutes and got to work late until the bank opened to see if they can help make sure I can get my money back. The first girl that assisted me her name is Kaylynn Price she was very informative but not helpful at all. She told me that she can try to talk to her manager to see if they can expedite the process but I had to wait two hours until the manager gets out of their meeting. Now, working on corporate myself we all know that there will always be customer concerns and a manager has to get involved. But, they refused to ask their manager to try to come out of their office real quick to assist me. I was not roudy or disrespectful but I was upset that my hard earned money that I needed was taken from me from their ATM so I asked them that working for a corporate business usually managers get out of what their doing to assist when their employees can't help. So now here comes Karen. J Castiello being a "KAREN" and starts getting loud with me in the branch telling me that if I have any intentions of being loud that their going to kick me out. Meanwhile I was talking to the very nice teller not her when she she just decides to get in the conversation and get confrontational with me. I by all means not disrespectful I was just asking them as to how they handle their upset customers. But, "KAREN" decides to assume that I was intending to get roudy but I really was not. She is rude and definitely not professional at all ( these employees have NO EMPATHY for their customers whatsoever) and she told me that I will have to wait and that the manager will not assist me. I mean why would I have to wait for "MY" money to get credited to my account and y'all can handle your own issues with your ATM company. The teller that I was trying to talk to was nice but the way they handle their business and how John D. Myers (manager refuses to come out to assist me) remember I'm in sales and I work for a corporate business too we all know customers can be difficult but when you have a customer who is trying to be patient and asking for other ways to get their issues resolved and their not getting anywhere now you wonder why customers can get upset when they feel like they aren't getting anywhere. I immediately called regions bank and even the customer care over the phone is way better at giving me reassurance than these branch employees. Please don't go here stay away and don't use their your ATM. Their customer care is HORRENDOUS!!!!!!!!!
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March 2021 by Dennis Walker
Saturday drive through takes forever!
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December 2019 by kingbasebow 69
excellent staff......6 stars
