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November 2023 by Linda Tanner
These roads, twice in 5 days , nail & wood in 2 different tires?♀️. Joey and Nate were very helpful, and even gave me an upcoming special sale. I'm thankful for their prompt and courteous manner, and they are very convenient (close to where I live), but can go to any TireKingdom of course! I must have their extended warranty (road hazards), ~ with these roads and all the construction everywhere, you might definitely want to have that with any tire purchase.
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November 2023 by Anthony Cucarese
Can’t say enough good things about this shop. This shop is amazing!!! Joey did such a great job on my car and got me out quick. Only place I’ll ever bring my vehicles. Update had another issue and Joey got me in and out same day. Thanks guys!!
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November 2023 by Matt Gurin
What a pleasure it was working with Jamie, he promptly and professionally resolved the issue with a damaged tire on my wife's new Camry. It's reasons like this that we became loyal customers , thank you again for your vibe and integrity , and thank you for empowering your managers to be the same. I'm glad somebody still gets it !
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October 2023 by Ceres Brunner
Fantastic experience! Evelyn was amazing and very helpful in a moment of need. This business is absolutely amazing. Finally a place that provides good customer service! I’ve found my new tire store.
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September 2023 by Paul Pfeiffer
Recently bought by Mavis. Now you have to know your car's license plate numbers in order to get service by them. They no longer track you by last name or phone number which to me is an added inconvenience .Computer systems are iffy at best, won't repair run flat tires even if the manufacturer says it's ok even if you meet the manufacturers prerequisites. Definitely no longer my first choice for simple car maintenance.
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September 2023 by Denise Garvey
Highly recommend! If you are looking for someone who is genuine and cares about their customer’s problems, definitely come here and speak to Nathan. He’ll help you address the problem and make sure your needs are met. Great customer service!
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September 2023 by Maryann Hinz
RJ and Evelyn were amazing. Had my car towed there. Had a bad flat. They got it last night at 4pm. Took care of everything. Picked up car by 9am Saturday. I was worried it being Labor Day weekend. No worries here. New tires, rotation and oil. They were very busy and very friendly. Yes they are closed on Monday. Thank you. ?
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August 2023 by Maijane R.
A week ago I went to go get my oil changed at tire Kingdom. We’ve been getting her oil change there for a couple years now have had no problems. But the following day my engine light turned on, so I took my car to my dealership, thinking it had to do something with my engine. turned out there was no oil in my car so tire kingdom must’ve forgotten the most important part of an oil change. so I went back to tire Kingdom for a refund because they told me if I bring my receipt from my dealership that I would be promised a refund. mind you I am not upset. It’s whatever things like this I guess happens sometimes but I’m not paying $75 for nothing. when I went into the store, RJ, who is an amazing employee there and should be the manager was trying to help me. but her counterpart I don’t even remember his name was a complete douche bag. pretty much telling me that they have footage of them putting oil in my car and that something must’ve happened between the time they put oil in my car and me going to my dealership as if it was my fault. I called my husband privately talking to him, telling him about how they weren’t really apologetic about what happened and that they have footage of actually putting oil in my car. as I’m having a private conversation with my husband this man decides to tell me to be quiet because there are other customers inside of this building and I need to stop complaining because I’m getting my refund back, then looks at the customer that he’s helping and tells them. “ this is so typical of them. “ at this point when he says that I’m not sure if he’s saying it’s typical because I’m a woman or typical because I’m black…. needless to say I will never take my business to tire kingdom again if they employ people like him! so beware going to tire kingdom, if you are a female or black because they will tell you to be quiet and do as you’re told.
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August 2023 by Jacqueline Edwards
Nathan was incredibly kind and helpful. I had a bad experience at another service center, and he not only helped me get my car back on the road, he also managed the situation with professionalism and tact. I will now be taking my car to him for all future service.
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August 2023 by Mattia Castellano
Tire Kingdom helped change my tire when I had a screw in it and they did a tire rotation. They were very professional, kept me up to date, and were done in less than an hour. All of the staff was nice and helpful during my experience.
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July 2023 by Reviewn4u
Tire Kingdom was my go-to for oil changes for last decade, but I will not longer be a customer. First of all, they have a terrible computer system which is always down and when it’s working, it takes forever to check out or in, even after providing all the info ahead of time when booking appt online. Tire Kingdom was recently bought out by another company and no prices are posted in the store or online. Oil change no longer comes with free tire rotation and is $80! When I asked the price, it took the employee more than 10 mins to find it. Ridiculous.
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June 2023 by Sharon Stanley
To whom it may concern:My 87 year old mother went to TK to have her tires rotated, which they really didn’t need to be done. These tires were 5 years old, the car sits in the garage and travels , at most, 50 miles per we. She ended up being sold 4 new tires. She is now mad at herself and her family is upset for her. I called on her behalf and spoke to the manager. He remembered her. He said they could not rotate the tires and guarantee them. I understand the guarantee, but my mom heard she needed 4 new tires. The tires were in good shape and I am sure have been sold already. The sales people should be ashamed for taking advantage of her. Both my parents have been loyal customers for over 15 years. And when I asked the manager how he would feel if this was his mom, he told me he would have been with his mom. Which I interpret as it is my fault I was not with her and I couldn’t trust his store to work with the elderly fairly. So disappointing.
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June 2023 by Dwayne Kvalheim
Unfortunately after 8 years going to this Tire Kingdom, I can no longer use their business. Too many inconsistencies and terrible communication. The "new" tires they sold me 3 years ago, we're actually 2 years old at the time of purchase. So my tires ended up dry rotting with 20,000 miles.I was told my tires were out of warranty and to contact Michelin direct for any outside assistance. They didn't even provide me a phone number for customer service. At the end of the transaction, I just wanted to purchase the replacement prorated tires and have them installed somewhere else. I was told it was Tire kingdom's "policy" that I would have to pay cash because they were not being installed there. Seemed very suspect to me. I called the neighboring Tire Kingdom dealership who said credit card would be fine for any transaction. There were so many other issues, but too much to explain here
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April 2023 by Maria M
Recommend 100%I went in for a flat tire, left to explore options and ended up with a flat spare tire as well, returned to the shop after solving my spare tire issue and not only did Mr. Nathan B. already order the new tires for me but he waited after operating hours just to help me out! Left my car securely in the shop and next day the car was ready first thing early in the morning! He really went the extra mile and made all the difference! Great customer service! Thank you lots!
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April 2023 by Janice F
Excellent customer service for years of taking our cars for tires and oil changes, alignments etc.Never a bad experience.Pleasant associates.