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October 2023 by Sydney
This is my normal Ulta and I’ve never had problems until today. We never got greeted, which has become a frequent problem. No one checked on me, and 3 employees pushed past me and never said excuse me. I left without buying anything. Will be looking for a new Ulta.
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September 2023 by Sally May
Not sure what position Tara holds (Burgundy red short hair, short lady) at this store but she made me feel super uncomfortable. I just wanted to buy a good sunscreen for my vacation! Kohl’s up the road has a Sephora, I’m going there instead moving forward. Won’t step in this store again.
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September 2023 by Kelly Montag
DO NOT use Jannely for waxing. Ulta is hiring inexperienced help. My daughters bridal shower is next weekend so she decided to get her brows waxed. She left burned with skin missing under her brow. Little Miss Jannely never said a word. Once my daughter got into the car she thought it felt overly sensitive and realized what had happened. Accidents happen, but they should be acknowledged to the client and post op treatment discussed. Shame on you Jannely! You knew what you did!
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August 2023 by Leslie Wright
I love getting my hair highlighted, cut and styled by Cheryl K. My husband and I have been going to Cheryl for years. Cheryl always consults with you before your service and she takes her time and gives you her very best. Not only is Cheryl talented but she always has a sunny disposition and is friendly and kind. The salon is always clean and they have a large separate shampoo area which is relaxing!
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August 2023 by Brielle Collands
Went to the salon to get a haircut with Lesley! Not only was she so cool, welcoming, and amazing, but my hair looked SO UNBELIEVABLY GOOD. I had a pretty drastic change of haircut and she was able to give me exactly what I wanted and I left with a gigantic boost in confidence. Cannot recommend this ulta enough. Staff is so friendly throughout the whole store, even my cashier, Forrest, was extremely nice!
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July 2023 by Lisa Porreca
Outstanding!!!!!!!!My hair has NEVER looked soooo good!!! Paul was wonderful and he listens bonus and then shows you what the color will look like. Long story short - for the last 15 years my hair finally looks good with highlights and I have very dark hair, he blended it so AWESOME it does not look dark and light. My highlights are not yellow, they are icey! He knows what he is doing and I am happy about the experience at the Ulta at Tuskawilla everyone there is so helpful and the GM, Vonyah (spelling) demonstrates solid leadership within the location. Go there get your hair done and love the experience ... Paul thank you my heart is full that's how pleased I am today and will return to you!
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June 2023 by Tatiana Amaral
I made an online purchase and the order was ready at the store for pick up. I was not available to pick up the order and asked someone to pick it up for me. I called the store and gave the manager Tara Anberson all the information. I explained that my account was not showing the option to include a person to pick up the order. She always wanted to transfer me to customer service. But isn't she a customer service??? Even explaining everything and giving all the information she did not release the order. Worst of all, she canceled the order and gave me the only option to make the person there pay for me!!!! This is totally unprofessional! I work in customer service and definitely canceling an order and asking someone who has nothing to do with it to pay is a totally uncomfortable situation. She could have called the other department and checked why I couldn't get included someone else to pick up an order.
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June 2023 by Elizabeth Fabian
Try to make a brow appointment for 3 weeks now , the lady is never here / it’s never open even tho the schedule say it’s open 11-6 . I try to ask help from the manager (I don’t know her name but she has short red hair and glasses) and she was extremely rude and unprofessional. Will spend my money elsewhere
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May 2023 by Jessica Ortiz
Visited the store with my daughter yesterday. There was a young lady there by the name of Cindy. This girl is the sweetest thing ever. She is very nice and knowledgeable. There was also another young lady who helped us. I didn’t catch her name though. This Ulta is a lot further away from us but I will make the drive for amazing service! You don’t see it often these days. So when you do it must be recognized. Kudos to Ulta Tuskawilla for exceptional customer service!!
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April 2023 by Deandra Pinnock
Came here today looking to upgrade my makeup. Paulina saw me struggling and came right over to help. She helped me find my shade and was very knowledgeable and sweet. The shade is a perfect match, I’m so happy.
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April 2023 by Aio
I had an amazing brow waxing experience with Chanel!She was very sweet and friendly, and she listened to exactly what I wanted with my brows! Before starting she showed me the brow shape outline she had made first to make sure it was what I wanted. Chanel made the whole process easy going with how engaged she was in conversation, and how soft the actual waxing was. It was the least painful waxing experience, I would say it was a 2/10, I honestly could not believe how perfect they came out because of almost no pain felt with the waxing, i was thinking, “Is she taking any hair off!?!”. Wow, it was truly unbelievable! To top it off, at the end you will get a nice brow conditioner for soothing, making your brows soft instead of sticky from Aloe Vera gels. Chanel is simply amazing and I am excited to book with her at Ulta again!
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April 2023 by Christina Mitchell
The store itself gets a 4.5 start rating, the salon gets a 1.5-2 star for me.. This was our second visit to Paul, he was so very nice and wonderful the first time we visited. Today not so much, the first thing he hits us with is the price of a hair cut. Which I'm not complaining about the price, but can you at least have my daughter sit in your chair and treat her like a client not a price tag. Next he cuts her hair way too short, doesn't part it on the side and it's 7 days before her 17th birthday he ruined her hair. Will not be going back. $59 plus $25 tip, to leave the salon with wet hair, no style, and a cut too short to put in a ponytail, which she clearly told him she wears it a ponytail everyday. Thanks for messing up my daughter's birthday Paul. Focus on the customer and listen to them. Sadly will not be back.
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March 2023 by Michelle Chadwick
Incredible selection, clean, well-organized store with very knowledgeable Beauty Consultants. They know their craft, the products and what works best for each individual customer, and what all the store has to offer. If you are looking for help changing things up a bit or trying something different, this is a great place to go!
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March 2023 by Emily McKinley
Allyson was an AMAZING hair stylist! 10/10! She took myboring, damaged hair and turned it into something full of color and life!
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February 2023 by Paola Hardisson
Beautiful Ulta store! Like other Ulta stores, this one does not disappoint. The employees are exceptional. They had a wide selection of OPI nail polish. Found my "Happy Anniversary!" no problem.