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May 2023 by Kat C.
I wish I could leave NEGATIVE stars. They said my prescription was ready. I waited in line for over thirty minutes and I was only behind ONE car. I went up to the drive thru and they said mine wasn't ready and I'd have to go back in line. WHY TELL ME ITS READY THEN?? I've since been in line for another 30 minutes. And I'm still here. Waiting. They're rude and inconsiderate. Every single time I've come here there's been an issue. I totally understand having a line and being backed up. But don't call and tell me my shit is ready when it isn't! They didn't give me the right medications last time either. This Walgreens is literally purgatory. Run. Take your scripts anywhere else.
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May 2023 by Google user
This Walgreens has been partially renovated and now has a village doctor's office attached. It's easy to get a ton of stuff done here. Vaccinations, pharmacy, checkups, physicals, and light shopping. The fact it is so close is a huge plus.
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April 2023 by Bj M.
Our family has been going to this Walgreens for 9 years. The past year it has become unbelievably unorganized and we've encountered many employees to be not only apathetic in their jobs but it's as if they don't care if they tell you that a prescription will be in and it's not. On multiple occasions the online service says that our prescriptions have been filled and are ready for pick up only to find out that in fact they have not been filled. The average wait time when calling is over an hour long. I've been on hold for two hours more than once. The drive thru is just as bad. It makes me wonder what the heck has happened to this location. Does management even care. After a year of this poor customer service, I do believe it's time for us to look elsewhere.
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April 2023 by Ryan Nichols
This Walgreens has been partially renovated and now has a village doctor's office attached. It's easy to get a ton of stuff done here. Vaccinations, pharmacy, checkups, physicals, and light shopping. The fact it is so close is a huge plus.
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February 2023 by C Town
Miss Carol helped me for 3 days straight when my doctor's office didn't fill my prescription right she was there with me every step of the way and was kind of even when she was the only one working and was overloaded by all of the work she still managed to be polite and help as many people as she could she did an amazing job
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December 2022 by Anne J.
Shop here if you want the typical rushing around "I'm really busy and I have really important things to do" attitude from both the cashier at checkout and shopper. I had added a coupon in the app before checking out that should have applied to my purchase, I confirmed it later when I wasn't being rushed by everyone around me, who I'm sure had very important things to do. I'll make sure to never come back here.
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May 2022 by Luca Garcia
Spent over an hour on the phone around 4pm just to be told more than 3 people are ahead of you and then One person ahead of you to oh I’m sorry the pharmacy went on break. AT 4:23pm really! We will get back to you in 30 minties if you would like to stay on hold. I hung up and called again and got the same things more than 3 people to 1 person ahead of you. Then they never picked up. I’ve been with them for 3 years and I’ve had this issues off and on I just needed two meds refilled that said action needed so I called. Very frustrating
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May 2022 by Darrel McCrystal
Needed a prescription transfered. Waited over 45 minutes on hold. Can't drive up there. Recording kept telling me \\\"there are more than 3 callers ahead of me\\\". No one ever answered. Had the Walgreens pharmacy that I needed transfered from call them. No answer for them either. Terrible customer service. Find someone else.
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August 2021 by Jen R.
Had an appointmen, scheduled since last week for 2115 hours. I showed up at 2050 hours, with enough time to fill paperwork. Tall bald head guy, tells me they close at 2100 hours and that everyone was called to come in earlier. He said they left messages. I checked my phone log, no calls or messages. Now I'm hoping they will see me tomorrow like he said to "just drop by". Poor service, especially when I got there, he was attending an older gentleman and the lady was attending someone thru drive-thru. Very poor service.
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July 2021 by Justin H.
Don't bother.I've spent 4 hours on hold and never got to talk to anyone. My provider took over 2 hours of his own time to call and wait on the provider line for me, he never got to talk to anyone either. Who needs their medication, right? There's not a single decent human working here whatsoever, all trash.
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June 2021 by Meghan G.
I took my children here today to get their COVID vaccine. I didn't have an appointment but they were very accommodating. They fit me in quickly and they took special care of each of my chirp make sure they understood the process and what to expect. My daughter can get very nervous when she gets shots and sometimes has a panic attack. After her shot she started feeling sick and collapsed to the floor. Not only did the nurse come to check on her but an employee named Amanda sat with my daughter while I got her a snack. She stayed with her until she felt better and really made her feel better. I couldn't be more pleased with this company and I will be a loyal customer from now on. Thank you Walgreens and staff! You really made a difference!
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June 2021 by Ant Ant
Excellent customer service
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May 2021 by Katrina P.
Just awful. The last two times I had been to the pharmacy they were closed because their system was down. For days. This past time I went to go get my normal refill that I get monthly and need to take to stay alive and 1) I put in for a refill on Friday (I got the message back that they needed to call my doctor) 2) They then never called me back 3) On Tuesday I put in for another refill request (received the same message) 3) They denied my refill- when I asked why they told me which doctor they called ...and they called the wrong one.So that doctor denied it. Then they wouldn't give me a single pill even though they had done it before ...since I need it to live. They really make you feel like a number here and they have a lot of turn around. Maybe it's time to switch to CVS.
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March 2019 by R C.
The pharmacy staff is rude and lies! They refill 2-3days before you can pick up and after telling you they can’t refill until a certain day, I ordered a script online that was due and they claimed they called my doc and they did not. I questioned them and ask for confirmation of the date they requested they said I had to call their Corp office. I did and was told they had to refer me back to pharmacy to handle so they lied again. Amazing!
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July 2018 by Lexi L.
Went in to the health clinic for the first time and was treated absolutely awful. Cathy Ernott was condescending and rushed through the entire process. I had difficulty finding information fast enough for her and she began to speak in a slower tone of voice and suggested I go back to the previous place I had gone for assistance. She mentioned how people often left fast from their appointments and I was not the only one, worst customer service I've ever experienced.