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April 2024 by David Mazakas
By far the worse location! In drivethrough 15 minutes and still 5 cars away from ordering. These are the slowest people I have ever seen at a Dunkin. I have watched 8 cars leave because the drive through doesn't move. If not for paying by app in advance I too would be gone. This is the 5th time this happened to us. We will never come back here.
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April 2024 by Nunya Business
I placed a mobile order for hashbrowns, everything bagel, egg, cheese, and turkey sausage sandwich. I arrived to pick up my order and was told they didn't have turkey sausage or everything bagels. They offered me a donut in place of my sandwich. The sandwich cost $5.19. I asked for a refund, and they told me I had to come back in the morning. I said no as I don't live over here. Another worker came over and said they had the items and were going to make my sandwich. This is just nonsense. Why would they tell me they didn't have the items then all of a sudden they did. Why lie and try to give me a $1 donut in place of a $5 sandwhich? Why can they not give refunds if a product isn't available so I could go to a different location. Was the worker just lazy?
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March 2024 by Quintin Pearson
Always great everyday
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March 2024 by Dodge Girl
So sat in drive-thru for over 25 minutes to get a butter pecan frozen but was given a French vanilla instead.....then went inside to get correct one and waited again another 15 minutes for the right one....
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March 2024 by Carolyn Coombs
The surface wasn't too bad but for some reason they feel like they only need to feel your coffee cup up 3/4 of the way. It was so noticeable a customer behind the asked if I requested that and I said no
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March 2024 by Evangeline Cordova
Iced coffee delicious! Editing this review on March 2nd 2024 order hot coffee hazelnut and cream and the first time we've received a fresh doughnut.they. Deserve a 5 stars today.
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February 2024 by Beckie B
I try not to complain and I especially try not to do bad reviews but this location is just awful. I stopped going to this location over a year ago because they just could never get my orders right. But I thought with the new menu items, I would give them a try and see if they had improved. And what a disaster! I went through the drive-through and they only gave me half of my online order. I went inside and it took almost 10 minutes for someone to acknowledge me to find out what the problem was. Once they did, they gave me an ice cold banana nut bread that they obviously had just taken out of the freezer and did not have the churro doughnut that I ordered. When I got to my car to try the empanada, it was ice cold, not cool from waiting but ice cold. It's like they didn't even try to warm it up before they handed it to me. The only thing they got right this time was my iced coffee which is a surprise because they always got it wrong before which is why I stopped going. If you have a lot of time to waste and don't mind your order being wrong, this is the location for you.
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February 2024 by Lori Carey
Came for ice cream and there wasn't any. What a let down. Not sure what's going on but employee was not very nice either.
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February 2024 by Susanne DeBernardi
Up to this morning I would have given 5*. The staff serving us clearly wasn't knowledgeable and really did not want to be there.Product was Dunkin' quality, as always.
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February 2024 by Shannon Mathieu
Nine times out of ten they are out of something. I work in retail in the area, I get that it's busy and there's been a surge in people moving to the area, but it's time to move past that. Not sure what's going on with inventory, but it might be time to re-train people on it. People always say not to go to this Dunkin, but it's just easy. Today was the last straw for me, I'll be going to Starbucks from now on.
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December 2023 by Marilynne Godwin
One of my best experiences at any Dunkin’! Lisa was so friendly and helpful and made ordering a large order easy! Amazing service!
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November 2023 by toya whitehurst
I have been going to this location for years! They always treat me so nice , service with a smile and they always know my order but still always ask me if I would like anything else. They always assure that I still want the same flavor as always. This is by far my favorite Dunkin. Literally when I use to go out of town to other Dunkin’s before I leave , I had to ask this location Dunkin how they make my coffee so when I go to other Dunkin’s it still tastes the same cause honestly they just always make my coffee so perfectly I never bothered to ask until I was at another location out of town and all I know was butter pecan flavor, no cream and whip cream instead. They were like how many pumps of butter pecan I had no idea! Lol just wanted to give this location Dunkin a GREAT review! They definitely deserve it and more thank you to the Yulee Dunkin team u guys ROCK!!Kid-friendliness: They are friendly to all even my dog . The cashier always makes it her business to ask how he is doing! Awesome crew!
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November 2023 by L T.
Ill never go here again! 30 minutes and still in line. Its totally cold and not a latte at all. Its like dark coffee. Never again.And then she tells me to have the day I deserve!! Ha!
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October 2023 by Richard Greene
Come in, be ignored and ring yourself in. Oh and theirs a tip jar but it’s for them, not you even though you’re serving yourself. Food was pretty tasty though.
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October 2023 by Agnes S
Ordered online, picked up via drive through, but changed my mind to pick up in store. Hectic busy morning as usual, but the manager helped the counter person and I got my order in time. All customers there that morning was courteous, and everyone make room for everyone to get their orders. Well done staff, and people who wanted their coffee early morning. Place looked clean, and staff were polite and efficient.