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May 2023 by Audrey Chris Barr
Ver professional, nice and helpful staff and Marty at the Yulee office is wonderful
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April 2023 by Bob Uhrman
We are first time clients of Jackson Hewitt. We had the closing of a home and had a business that we closed in 2022. So our return was complex. We initially met with Josh at the Walmart office who then made an appointment at the Fernandina Beach, FL office locared in the AMC parking lot with Cassandra and Marty. We were very impressed with all 3. They were very thorough and professional, as well as personable. They helped us find and complete items that we had not thought of. We are very pleased. with the results and would highly recommend Jackson Hewitt to anyone looking for help in completing their tax return. We feel fortunate because we just moved here in 2022 and didn't know who to trust.
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April 2023 by Martha Howard
I needed to go to two different tax preparers, no fault of theirs. They were friendly, knowledgeable and very helpful.
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March 2023 by Lexi Douglas
Great service and they even had a little play area for my kid!
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February 2023 by Jen Taylor
Very friendly and knowledgeable tax preparer. There was no wait time and it was all done quickly and thoroughly.
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September 2022 by Jess Ballard
I have been using Jackson Hewitt for years and love the ladies up there at the Yulee facility by Winn Dixie. They have always been polite, knowledgeable and get my taxes done in a timely manner with no issues or errors. This year I waited until the last minute and was able to get in on Easter to file!! Little tip...don't wait that long it costs more money to file. ?
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May 2022 by Darlene Pearson
Marty at the yulee -lofton creek office was Awesomeanswered all my questions and did my taxes. I had set up an appointment with Marty for last Saturday at 4but for some reason, noone was there- door was shut and locked. So I went back Tuesday evening to pay the crazy price of $309 and Christina helped me and she was very awesome also. she even put my return in an envelope , addressed it and answered some more questions I have. You two ladies were both very helpful and knowledgeable. Jackson Hewitt is lucky to have both of you as employeesMy taxes were a little more struggling and I needed help.My dad passed last year and that was at tax time and I had forgotten to do by 2020 taxes. it's just a shame that these tax places can't help people with some kinda break on the price for doing the taxes. Found out I could of done them thru turbo tax for a $79 fee for the 2020 year and only $89 for them to do my taxes. Most of us common people are struggling with everything going up in price but our wages.Jackson Hewitt employees at the Yulee, FL. -LoftonCreek office are Awesome and very very knowledgeable
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April 2022 by Anna K
After a highly unpleasant experience last year with H&R Block, Yulee, I decided to try Jackson Hewitt this year. I was very pleasantly surprised by the professional service I received there. My taxes were prepared by Christina, who made me feel welcome and clearly knew her stuff. I will definitely be returning next year and highly recommend them to all who want competent, friendly service.
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April 2022 by Jess Bushy
I have been using Jackson Hewitt for years and love the ladies up there at the Yulee facility by Winn Dixie. They have always been polite, knowledgeable and get my taxes done in a timely manner with no issues or errors. This year I waited until the last minute and was able to get in on Easter to file!! Little tip...don't wait that long it costs more money to file. ?
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April 2022 by Chris Allen
They were easy enough to go into and drop the documents I needed filed. But their time frame on when it would be done screwed me over. That wasn't the worst part, the worst part is they'll charge you over 200+ to file one year, then turn around the next year and claim they were never paid the year prior charging you another 200+ for no rhyme or reason. This is the last year I will ever file with JH.
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April 2022 by John Adams
Went their last year. Had to go back for them to correct. This year set up appt week earlier. Left work working overtime. Get their and they tell me the lady I had appt with called it. My appt was at 5pm. They could of at least notified us to reschedule. They could not assist us. Never again.
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April 2022 by Cathy Bentley
We've been seeing JoAnn for years! Always professional and very confident in her ability to do what we need for our taxes.
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March 2022 by Aubrey Wade
Still haven't received my 2019 + 2020 taxes but , I have high hopes for 2021 taxes this year. Marty Hall helped me get the maximum refund that I could have gotten back. Hopefully I will receive it soon (: Thank you !!!
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May 2021 by Debbie Campbell
Fast, convenient, very knowledgeable.
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May 2021 by Connie Alexander
Jo ann Mooney is the best at what she does! She always makes you feel like you are the only client she has; she goes above and beyond her job to make sure you are completely happy with your tax return! Even out of tax season Jo ann is answering questions giving tax advice to her clients! Yall have the cream of the crop with having her work for your company; she should be recognize for all of her hard work and all the love she puts into her job