-
November 2023 by Russell Becker
My car died in the parking lot across the street from Paul Clark Ford they sent a guy over to jump my vehicle I required they check it out as not to happen again they started working on my vehicle immediately finding out I had a bad battery and replaced it. Everyone I spoke with at the quick lane were friendly and working hard I got out of there in about an hour. If I have a concern I think the battery price is a little to high but now a days what isn’t
-
November 2023 by Dennis Murphy
Brandon was very professional and showed us exactly what we were looking for in a vehicle. Recommend his service when you need a car! No pressure! We love our Ford Edge!Dennis Murphy
-
November 2023 by Shaina Martin
We went to Paul Clark Ford twice and both times Brandon Colongo was very stellar with us. We asked him for a sedan within our budget and not only did he do just that, he went above and beyond. Chatting with us, never pushing us for something more high-end and out of range. He even went with us to our bank to make sure everything went smoothy. Top teir service and care for the customer.
-
October 2023 by Danielle T
Super excited this location offers a mobile service! Thank God! Had some recalls to care for and getting to the shop can be challenging. Joe provided a call ahead to let me know he was on the way, showed up on time, very knowledgeable, great customer service skills and informed me of everything that needed to be looked at and/or was done before leaving. Not to mention he didn't leave a mess in the driveway. Thank you Paul Clark Ford for having this option! And thank you Joe for taking care of me! I Will definitely use the mobile option in the future. So convenient!
-
October 2023 by Don Hill
Very positive experience with Paul Clark Ford. 2015 For C-Max for 100K service. Robbie, the service rep, worked very closely with me on what was needed and briefed me on the work when finished. Mike, the service tech, did a fine job as did Kaleigh the cashier. Very much appreciated. Well Done!
-
October 2023 by Madeleine Hallman
Big thank you to Joe!!!! The Mobile service was SO easy to coordinate and schedule and VERY convenient/efficient. Let me tell you, this mobile service is an absolute game changer for your car needs and busy schedule. Joe is exceptional at what he does…..he is knowledgeable, friendly, and honest. A true professional that explains everything so well, and knows what he’s doing. Very pleased with this service!!!!!!⭐️ ⭐️ ⭐️ ⭐️ ⭐️
-
October 2023 by William Iozzino
Have had several positive experiences with the service depart. In each case they diagnosed my vehicle and repaired it in the same day as I waited. Brian West was great and I was not stuck with outrageous diagnostic charges like I have been at other dealers. For my most recent visit Chris (Mechanic) rode in the vehicle with me to listen for that faint sound only I could hear, explained what it was and got me on my way.
-
October 2023 by Hailie Mason
I cannot praise Paul Clark Ford's new mobile oil change and car services enough. Their team is incredibly friendly and knowledgeable. They arrive in a well-equipped truck, ready with everything they need. They offer a comprehensive service package that includes an oil change, tire rotation, filter replacements, wiper changes, and more! If you're tired of waiting around for your car to be serviced or simply don't have the time, this is the perfect solution. I would definitely choose them to service my 2014 1500 GMC Sierra again and wholeheartedly recommend their services to my family and friends.
-
September 2023 by Barbara Paxson
Had a recall checked and Oil Change. They also checked my Brake Pads and let me know they'll need to be replaced in 3 to 6 months. Brian West was very Professional, Cheerful and thorough in answering my questions.
-
August 2023 by Kathryn S.
My experience at Paul Clark Ford of Yulee has been quite disappointing, especially concerning the ongoing brake issues. After picking up my vehicle on August 5th post-servicing, I was given no documentation of the work done, just my keys.My attempts to address the brake problems with Daniel, the service advisor, on August 9th were met with initial reluctance. Despite explaining the spongy brakes and erratic driving, he initially suggested waiting until August 18th for further attention. After insisting, I managed to secure an earlier appointment on August 14th.On this day, I had a discouraging encounter with Sweeney, the mechanic, who exhibited a dismissive attitude. As I tried to demonstrate the brake issues, he brushed off my concerns and even remarked, "I don't know what to tell you, but it's not what we did." Following with this comment "They worked fine for me just gotta slam the brakes"Now, as of August 23rd, the brake issues still persist, and unfortunately, there's no proof of any work done during both servicing instances. The dismissive attitude I've faced has significantly marred my experience with the dealership.
-
August 2023 by Peter Hager
Great dealership!! Bought my last 3 cars there! Love Jamie Clark! Love the Clark family!!Service and Sales are top notch. Worth the drive from Jacksonville!!
-
August 2023 by Eric L.
Joe one of the service tech - mechanic's at Paul Clark Ford's QUICK Lane Service is AWESOME - highly recommend.
-
July 2023 by Al VerPault
About to go on vacation and we had a flat on our rear tire which had been repaired before a few years ago. Greg took care of everything for us and Angelo had the tire there on time on Saturday. Thanks to the great team at Quick Lane we were on our way on time . Can’t thank or recommend them enough! Great job guys!
-
July 2023 by Michael Copeland
All of the staff at Paul Clark Ford went above and beyond to assist me with trading in my current vehicle and securing the financing for my new one, even though it wasn't a Ford. A very easy and efficient process for what I thought would be a slower due to it being a smaller dealership. Will recommend anyone who asks to work with RJ and the Paul Clark team.
-
June 2023 by Bernard satterfield
Quick lane is the best when it comes to dealerships. I took my GMC and Land Rover the same day. Friendly, knowledgeable, reasonable prices. Fast as Can!
