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June 2025 by Nancy E .Campbell
I had a 1o'clock appointment for 2 small dogs. The staff was totally incompetent. At 1:20 we still hadnt been acknowledged or checked in. It seemed to be pure chaos with no air conditioning. It was just rude. I will not be going back, nor should you.
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June 2025 by Lori Carey
Very put off by the one employee, asked questions but all he wanted was to push items off on us that turned out to be wrong because he wouldn't listen and thought he knew it all.
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June 2025 by Doreen Breiter
Every time there is a fish tank sale you never have any in Yulee and you don't ship..false advertising
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June 2025 by Fred V
Groomer Alexis S. was amazing. Very satisfied with care, quality, and value. Would recommend.
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May 2025 by Sandra
Friendly staff
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August 2024 by Raul Garcia
They help people and their attention is very good
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July 2024 by John Guy
Excellent choices, fairly priced and they provide very, very good Customer Service. I wish my 7 month old Labradoodle, Clemson, could talk. He went with us last week and I had to literally pick him up to get him to the Jeep. He is more than just satisfied with his new hedgehog stuffed toy.
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July 2024 by Philip Demacos
Brandon is the most helpful associate I have ever spoken with. Best customer service I have ever received!
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July 2024 by mackenzie trees
DO NOT SIGN UP FOR VITAL CARE!!! They will say you can cancel at anytime but once you sign up you are committed to a year per the fine print. Unless you have a pet you regularly groom every month, or has extra vet visits due to medical needs IT IS NOT WORTH IT.
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July 2024 by William Eisenschmid
Made appointment for my doctor dog to get bath and nails trimmed and pick up treats. Groomer couldn’t do front paws and no bath. Also ordered treats on line. Forgot phone and could not get treats ordered without phone/ app even though I am a member
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June 2024 by dwayne Ulee
Best selection for your pet, they also have grooming, training, and vet services. Staff is friendly and knowledgeable.
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June 2024 by Scott Henderson
Made an appointment to get our pup washed and cut. Showed up 30 minutes before hand, and Riley the one that was going to groom him comes out with a huge attitude. Starts to tell me it would be 5 to 6 hours as she was over booked. Said Sullee would be created for 5 hours, and we had to stay close to the store to get him when finished. I asked if I could just bring him back closer to when she was ready? She said no. If she is going to be rude to a human, the I'm sure she won't treat a pet well when no one is around. I think she might need find a job out of the customer service industry.
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June 2024 by Julie Googe
Very helpful
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June 2024 by Landon Robinson
Terrible service. Will not go there unless normal supplier is out of live insects.
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April 2024 by Carol Wright
Great as usual
