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December 2024 by Raul Rodriguez
I was looking to get some shoes returned and Rabecca was so nice, I was able to get them traded!
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November 2024 by Nicole Hurtt
The female manager must be new, and if not, she’s needs training in handling customers issue. Basic customer service training teaches you that if there is an issue with what a customer is asking, you offer solutions/options. I went in to exchange a pair of shoes I ordered, and automatically she told me she wouldn’t be able to look up the specific size and fit I was requesting. She continued to just make it seem like everything I asked was an issue (as I was offering solutions instead of her) to the point where I didn’t trust her knowledge and capabilities as a manager. Honestly, she didn’t seem confident, or at least like she wanted to be bothered. I went to the River City Rack Room immediately after, and they handled my request for an exchange with NO ISSUES. I was in and out the door within 8 minutes, and they WERE able to see the correct size and fit I was requesting. Only posting this because she could have done it if she just tried, but I had to waste gas to get it done.
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September 2024 by Brandon
We have bought shoes here at least 4-5 times and recently we were there grabbing some flip flops. Ray the store manager was very friendly and helpful assisting us with a coupon we were trying to redeem. Great service and will be back again soon. Thanks again Ray!
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August 2024 by Brandon Hall
Good selection. Fair prices.
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February 2024 by Jim Swaringen
They had just what my wife couldn't find elsewhere and at a good price. Two thumbs up! ??
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January 2024 by Merlyna Moore
Great selection and friendly clerks
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September 2023 by Molly Calhoun
Great selection of shoes with manageable prices
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September 2023 by Molly Calhoun (M•A•C)
Great selection of shoes with manageable prices
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March 2023 by Linda Manning
You can't get 2 pair of the GOOD brands anymore for the buy 1 get 1 for 50%offThey make you get a 2nd pair of shoes that you can buy anywhere for the discounted price. Done with their gimmicks.
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January 2023 by Cheryl Pollard
Found what I was looking for checked out
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January 2023 by mark Sullivan
Sorry for such a bad rating but when a grandfather like me takes his Granddaughter to find an 8c shoe and find that none of the boxes marked 8c have 8c shoes in them it just becomes too much to deal with. Some advice, put in alittle time into keeping your place in order.
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December 2022 by J K
Terrible workers two young guys one with long like blonde hair need to understand definition of excellent customer service.Constantly asking a customer do they need help with anything after they already said "No thank you just looking" on top of a worker constantly follow me and my family around the store It's annoying while I'm with my daughter on top of that trying to shop for shoes for her. No sort of selection in this store. I got annoyed with the young guy and them not having a varied of shoe selection and left the store. Ugh Yulee not the same anymore at all. Stop standing behind paying customers. Glad I didnt spend my money here :)
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November 2022 by Deborah Thomas
Great place to shop for various types of shoes ? ? for Everyone
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October 2022 by Eric Brown
Was there for a job interview.
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October 2022 by Kathryn Haden
Always out of common shoe sizes and the store is messy.
