VyStar Credit Union provides great customer service, with staff described as sensational, congenial, knowledgeable, patient, delightful, and helpful. Employees are noted for having a great attitude, being customer service oriented, and explaining processes clearly. Multiple reviews highlight efficient service, with members getting assistance quickly and being helped in less than 15 minutes. Staff members are commended for being prompt in returning calls and emails, and for being qualified and willing to assist with various needs, from account problems and updates to finding the best interest rates. The overall experience is consistently positive, with members feeling confident in the service and recommending the credit union.
I'm just going to say..Joshua Cooner at the Yulee Branch was probably the most entertaining, funny, extremely helpful person at a bank I've ever met. What a joy! Thank you for all your help setting up our accounts. You are awesome sir! Looking forward to next time! Bless you!
June 2026
JOSH IS VERY THOUGHTFUL VERY INTELLIGENT and really respectful VERY friendly and overall very good
June 2026
Joshua Cooner was fantastic! I left Vystar years ago due to bad terms at this location came in to be added to my wife’s account and he has me wanting to re-join and re-trust Vystar with my money again
