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October 2025 by Heather Keller
Nikki was great and very friendly and helpful.
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October 2025 by Sheila Townsend
Nickki is a very nice person, she’s very friendly and knowledgeable. I feel like I just made a friend.
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October 2025 by Eddie Wilkes
Very nice workers very friendly would recommend
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September 2025 by Brian C
I called to set an appointment with your team for the following weekend to look at a unit. I received 2 calls from your people during the workday, along with an email stating I missed my appointment. So I called, and was informed my appointment was still on the books and that the company has business development type people who reach out and try to speed you along.
Since then I've had two more calls Tuesday, and two more calls Wednesday, and at this point I'm blocking the number and will be looking at other options for my storage needs.
I don't understand this business model. I set an appointment with your team, I'm actively trying to work with you, I don't need spam and cold calls, at the very least why not wait until after my appointment to try that nonsense?
Completely ridiculous, and a fast way to scare off potential customers.
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September 2025 by Emmitt Williams
Nikki is a wonderful young lady, she's very helpful. God Bless You! I hope you have more help like her.
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September 2025 by Khalih Mccogg
There is a reason why you should teach your staff to pay attention to training class and stop being Shady and beating around the bush to Investigate hard citizens like myself teen professionalism Team success team, college team accounting team lost my business Investigate me Google me I need Reviews for a reason because it’s business is like this as to why I have not made a final decision on my new home. Thank you.
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July 2025 by Amelia Maisonet
It was a very easy process to get a storage unit, the price was very reasonable and facility was clean and secure. iStorage is blocks from my home which makes it a very convenient location for me.
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May 2025 by Jan C
Easy access, clean and well kept. Pleasant staff, and priced reasonably.
Thank you
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April 2025 by Wednesday Schillhahn
Super friendly and kind. Very clean.
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April 2025 by Linda Boan
Mr Lou that took care of us was very helpful. Very knowledgeable and explained everything to us. Took us to see the unit first and came back to office to do paperwork. We were able to get right in that day and began the moving process. Thank you Mr Lou.
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February 2025 by Torii Pinkerton
Fast easy quote and service!!!! Best pricing also!!! Highly recommend!!
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February 2025 by Dean Burnell
Great experience the gentleman was very helpful explained everything would highly recommend people who are looking for storage to go there
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October 2024 by Joseph Carpenter
This facility is ridiculous. The parent company, NSA Brands Rentals are TRASH. The air-conditioned building facility FLOODED and everything that was on the floor in my unit was ruined. The insurance that the storage facility sells does NOT cover any loss for the TENANT -- it's designed for the PROPERTY. After moving out, cleaning my unit, leaving the door open, taking my locks, and informing the staff in the office that I vacated, I still got CHARGED for the next month's rent. The customer service agent that I spoke to treated me like I was lying about moving out of a flooded facility. NO RESPECT FOR CUSTOMERS. Take your business somewhere else. Do NOT rent here. TIP: make sure that you purchase insurance that COVERS YOU or be prepared to absorb the loss yourself.
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October 2024 by Brenda Lane
Rented a unit , spoke on the phone many times , was never informed about the facility being underwater and almost unaccessible ..was told someone would be at office till 4 on Saturday but got there and note on door , due to flooding office closed til wed. So they were aware and rented me the unit anyway. And to top it all off , finally got everything I could salvage from my rented trailer, on Friday and heard a rumor that only the people in controlled climate units were going to be allowed to stay, so I've only had the unit for 2 weeks, was rented the unit even thou the facility was under water , and was told the same day I got everything into my unit that I will have to vacate due to the same flooding they let me move into
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October 2024 by Andrew Deally
Did not appreciate how they handled the flooding issue and the lack of communication or respect. Insurance cannot replace family photos