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March 2024 by Erik Galarza
Stephanie Javier was quick and efficient
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March 2024 by Michelle Romero
I had an excellent experience here. Stephanie Javier was so polite and helpful. 100% Recommend!
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April 2023 by Wendy Raines
Matthew got me in fast and this was my first time experience with Liberty Tax! Thank you
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March 2023 by Darren McGuirk
Quick and precise
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February 2023 by Sabrina Alexander
Kelly is the best been doing my taxes with her every year
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April 2022 by Yolanda Castillo
Very good service.
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April 2021 by Connie Lichty
Thank heaven I have had some training in taxes, instead of helping us with deductions all the preparer wanted to disqualify schedule C . I goggled while she was telling me NO and found that deductions did qualify. They require extra paperwork that H&R block does not. If you had your taxes done here please have someone else check them. First we were told have to pay 1000, asked for a review now getting back 2000, that is a 3000 variance, preparer made error on schedule C - what other mistakes happened. Not going back!!
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February 2021 by Steve Bill
Not good customer service .need more training . should be up front with all the fees they charged.
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April 2020 by Jenn GT
They screw up your taxes and you will have to go else where to have them fixed, don’t waste your time or money with these people. I went there this year and had a cocky guy tell me he has done taxes for years, our taxes are very complex and I did tell them this on the phone prior to the appointment and they said it was be fine, we are not fine already had one amendment for an issue that should have been correct from the beginning and when you have issues they will not return your call.
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March 2020 by Vay JAy
Update: RUN TOWARDS A SERVICE THAT VALUES YOU! After this horrible expensive waste of my time I couldn't even get a return call from Karol the supposed owner who is below denying another mistreated customers review. I believe the other review as I had a similar experience. They are going to charge you $500 and won't even review last years as they promise. Even if you schedule a time to sit down with them, they rush you through if someone walks in with no appointment. They miss deductions and charge more than I've seen charged by any other similar service. I will update if the service ends up being worth the hassel but for now my suggestion is choose another place that maximizes your return and charges a fair price.
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March 2020 by Vay J.
They charge obscene fees and do not fulfill their promises of reviewing prior year return or return phone calls. Once they have your bank account info youll never get in touch. Youll have to drive back to get answers in person and once they've violated your trust youll probably want your documents back. Good luck. Absolutely horrible business and the only customer service comes from the 2 sweet ladies but unfortunately they have to ask Gilberto and Karol about alot and those 2 will not be helpful. Also if you want to get maximum return You have to ask all the questions. Its ridiculous
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March 2019 by Karol Rosochowicz
Mcclendon was not a client in this office, therefore should not be making false comments about the service.
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February 2019 by Ernest Mcclendon
The fees are outrageous the guy was very misleading he told me direct deposit was best way but charged a fee for going electronic
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December 2017 by John Stikes
The folks are so nice and they really dig for every legal deduction. I love the "Cash in a Flash". That's when you file before February 15th and they hand you a real fifty dollar bill right on the spot! How cool is that.