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August 2023 by Jackie Gomez
For the past 3yrs I've been going to this location since we bought our house in Dade City. And may I say Anahi always helps me out so much. She is So kind & has great customer service. And the older gentleman is also kind & friendly as well. Those two are my to go to always. Such a great atmosphere & place to go to for our pool products. Will recommend to fam & friends.
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July 2023 by Kylie Collier Border
Great staff! Always helpful to figure out what you need for your water cleaning. Little pricey on some items. Love the liquid chlorine refills punch card.
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April 2023 by Eunice A
I felt very unwelcome by the sales rep.I had questions but left quickly after my purchases were made. I didn’t want to bother her further
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January 2023 by LORI SLAGOSKI
Went to have my pool water tested today to see what if anything I needed to do to Balance and Steve was So Pleasant and Helpful! Left feeling very confident on what I needed to do!
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September 2022 by Nick Anderson
Brought in a sample of my water because we have had a ton of rain lately hand I've had to lower my pools water level multiple times in the last 3 weeks, and as a result my chemical balance has been thrown off resulting in a very green and cloudy pool. Brought them a sample of my water told them the size of my pool and he gave me a printout of exactly what I needed to do. These pictures are a before and after. Only took around 3 hours for my pool to become blue again. I've been fighting this green pool for weeks now. And one visit changed it. 5 stars.
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May 2022 by Samantha Antoniello
Great experience!! My husband called and they were out next day. Had to come back twice (pool was pretty bad) but didn't make me feel like it was just about the money. Gave me advice on maintaining it! Steve, Mark, and the girls at the counter had such professionalism and great personalities!! Highly recommend for all pool above ground needs!!
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May 2022 by Danyell Wilver
Horrible!! If the technicians think you aren't home they will literally do nothing. We were away from our home for 2 months and watched them on the security cameras. They would come in the gate, take a look around for people, then leave. My family is paying for them to clean and maintain the pool and it hasn't happened yet. They were made aware this was happening, but today the pool guy comes, dips a litmus strip in the pool, gets back in his truck, and leaves. There's debris and leaves in the pool and he did absolutely nothing. They are a total ripoff. Extremely frustrated and out of the money too. We are paying a lot of money for services never received. I would never, ever recommend you use Pinch A Penny in Zephyrhills FL. Beware...UPDATE :Spoke with one of the owners, who stated he was actually the one that came to the house today, and did absolutely nothing!! He didn't even seem to care that he was caught red handed, and offered no apology or refund. We asked for a refund for the days the services were never performed, or for them to come back and do what they were being paid to do in the first place. He refused. Taking money from someone in exchange for services, and never delivering a service at all is illegal. It's called Theft By Deception. STAW AWAY FROM THESE PEOPLE!!
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April 2022 by Danyell W.
They will take your money and then never clean your pool. When you call there is no recourse. You will never get your money back. They are con artists. Tons of horrible reviews. Wish I would have looked them up first
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February 2022 by Joseph VanDyke
Wow what a great company to do business with from Larry and Mark to all the employees at Pinch A Penny great job !!?
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September 2021 by Michelle Kline
I went in last week in need of desperate help. My moms pool got away from her and turned a shade of green I’ve never seen. The staff was very patient and helpful and 2 days later we’re on the path of recovery. Lately all I see is Negative posts and we have forgotten to be kind to one another, especially in retail for some reason. So thank you for your kindness and knowledge for someone that needed a little direction.
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August 2021 by Emily S
Leobigilda had amazing customer service she answered all my questions. She is VERY knowledgeable. She is like a doctor of pools!Being new to the pool world I was worried that I was going to be pushed to buy things that weren’t a necessity at the time, she was very helpful recommending products that didn’t break the bank. I was able to get a sand filter and all the necessary items to go with it. She was the only worker at the time and she handled it so well. There were multiple customers coming in and out and she was able to attend to everyone. You don’t see many workers like her nowadays and it made my day seeing someone so passionate about their job and working well while being understaffed. Thanks for a great experience I will be back soon! The day I came in was on 07/22/2021.
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August 2021 by Michelke Kline
I went in last week in need of desperate help. My moms pool got away from her and turned a shade of green I’ve never seen. The staff was very patient and helpful and 2 days later we’re on the path of recovery. Lately all I see is Negative posts and we have forgotten to be kind to one another, especially in retail for some reason. So thank you for your kindness and knowledge for someone that needed a little direction.
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July 2021 by Rebecca Dickinson
Very unprofessional service here today.Came in for a part, found it marked 8.99. Check out it's 11.99 , show clerk price on rack, he says they must have increased since sign printed. Could not honor the price without going to manager for approval. Any other business would honor the stated price. Will not be back to this location. Since the are a private owner franchise, maybe a different one would have handled it better.
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July 2021 by Gilberto Mercado
Great service, a bit pricey.
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July 2021 by shon quesha
How can you close at 6, 70% of people are just getting off work we need you until 8 so we can take care of our pool
