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February 2024 by Veronica Arias
Poor customer service. Clerk did not even look up from his phone. When asked a question About color his answer was I don’t know., and turned his attention to a television. This would be a good place for a paint store with some customer service!We are long time supporters of Sherwin Williams. So sad. By the way this is the first time I ever have given a review. I’m not just being a grumpy customer! I promise.
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January 2024 by Rhea H.
This place can use a little love. I like how it's nearby home, but just a better organization of their items and things need to be in their right place . Hard to tell the price. I placed order online and picked up within an hour of ordering. Will come back, for convenience
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December 2023 by Gino Reyes
I had the best customer service experience I’ve had in a long time, here with Von. I don’t know much about paint at all, but he was super helpful finding the color I was looking for to touch up my walls and baseboards. Without exaggerating, it felt like I was talking to a friend that was helping me out.
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October 2023 by Juanfra Cuevas
This is one of the worst stores I’ve been! Unorganized, dirty, don’t even go to the restrooms… the floor covered with dirt/dust creating an unsafe environment! You can have the “best customer service”, but if you don’t take care of your store you simply don’t care about customer… believe me… my first and last time! I prefer to driver further to Wesley Chapel or Tampa!
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May 2023 by Matthew Parsons
Went in last Saturday 4/22/23 to get 1 gallon of eggshell interior, asked for a discount because the company I work for automatically gets discounts from various trades and merchandise. Was told they don't recognize this companies discounts (6 months ago I got a gallon of paint and the discount).When I got my paint it was 'satin' sheen, I pointed out it was satin and I asked for eggshell, the paint rep which I highly recommend to be sent back to school and learn about all paints and how to conduct himself to customers (he is very rude) told me they're both the same sheen...... well let me as a 35yr painter with every type of paint that's been made, worked in 3 different countries, and for some of the most elite people....eggshell and satin sheen is not the same!!!! I will be taking my business to other paint manufacturers and I highly recommend SW have a very serious conversation with their paint reps on customer service and how they should treat their customers.
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April 2023 by Mary Emmons
Staff was very helpful and friendky
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January 2023 by sKoT
On 2 separate occasions I have called in about 2 different situations and I was told I would get a call back; no call back was given. It seems this store has gone downhill dramatically since Amanda left the store. I would not recommend this store if you were in need of help with Sherwin Williams products. Call Wesley Chapel or St. Pete Store or go elsewhere.
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October 2022 by Tatiana Matos
Justin was super helpful, kind and informative! He helped us out in a efficient manner and we were pleased with our experience here.
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September 2022 by Ken Brown
Store did not open on time. Had to wait to open. The computers were down again, could not use Credit card, would not take credit card over the phone. Totally unacceptable in 2022
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July 2022 by Gabriel Ortiz
Very professional, staff go above and beyond to assist.
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April 2022 by Mark Pratt
Very helpful but prices are a bit out of line
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December 2021 by John Lallemand
Didn't go
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June 2021 by Andres Beauchamp
Excelente customer service. I was looking for a a paint that I got back in 2016, they expended the time and they were able to find it.
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May 2021 by Ed Thomas
When in trying to color match some stain. The young lady said that her boss was not there today that she would not be able to help me. That he would be in tomorrow. Apparently the two girls working are just order takers
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March 2021 by Israel Anseume
Very nice and professional
