Truist offers a welcoming environment for clients, providing services with a focus on health and safety. Currently, teller services are available only through drive-thru lanes, and in-person visits require appointments. Clients have reported positive experiences, including helpful staff who address concerns effectively. One customer highlighted the exceptional assistance received from a team member in resolving issues after a scam, noting his dedication and support. Overall, Truist is committed to ensuring client safety and satisfaction during challenging situations, while maintaining effective communication and service.
It was really nice experience as a first timer in Truist Bank. They greeted me asked for water and also resolved all my questions regarding my appointment there.
August 2023
Carmen was amazing and help us open a checking account and love being apart of the the Truist family
July 2023
Tyler was awesome in helping me set up my accounts. Very courteous and professional!
