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November 2023 by Lisa M.
poor customer service and lied too. shame on you. i will be taking my business elsewhere!!!
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June 2023 by Pattie Electric Heating & Cooling
Was told i could not reserve an item, even though earlier when i was in the store they stated i could
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May 2023 by Bailey F.
We ordered a ridiculous amount of money worth of cabinets. Almost all of them were broken. When we asked what to do they pretty much said we were out of luck. The RUDEST people I have ever spoke to.
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August 2022 by Carolyn T.
I Waite 3 weeks for the washer/dryer combination I ordered to come in and be delivered. Delivery was made on the day promised by two men that neither spoke English. I signed for the delivery without being able to inspect the delivery as one of the men was standing in front of my view. I immediately left my home to check on my husband as he has been in the hospital or rehab since since April 7 2022. Upon returning home I started a load of laundry still not observing that the delivery was not the combination that I ordered and had paid for at the time of placing my order. When I called the store And explained that I had been delivered a washer only I was told I would Have to call distribution to resolve the issue within 48 hours, needless to say I blew my gasket. Home Depot had my money and I didn't have what I paid for. They should have worked to resolve the issue, I even spoke to the manager and was told the same thing. I called the number they gave me and the person I spoke told me that amazing enough the stir had notified them. I will never make another purchase from Home Depot based on their service and will advise everyone I see to not buy from them.
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June 2022 by Cathy C.
This past month I have been in the store 2. times. There was plenty of workers seemed like almost one per isle. They were helpful and if they didn't know where something was they looked it up on their phone and walked me over to that location. A much better experience than the one that I left a review for.
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May 2022 by Aj F.
Average stock for most home improvement stores. Home depot has a lot of the major brands so you know what you're getting. Well laid out as are most are. Well lit and clean. Staff seems as if they don't want to help. Speeding by if they see you take a breath to maybe ask a question. Checkout has some of the worst non caring people in any kind of store bar none. You can tell it's just a job and they don't want to be there. I had a discount, showed cashier, she seemed to scan it but when I looked at my receipt at home, no discount. Was not a deal breaker but don't offer something you do not back up. Have been shopping here for years and still can not get over the attitude of the staff, specially the cashiers. I'm old fashioned and don't like the self checkout but wow, maybe giving it a try next go around.
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April 2022 by Lauren A.
READ. Went in with my family today 4/23 around 1:13 p.m. Everything was fine UNTIL we went to self checkout. While we were scanning I felt eyes on us. I look over to see this little old white lady (in a cast) who works there starring right at us. Very uncomfortable let me tell you! She watched us scan every single item. Then when we get our receipt she immediately asks to see it. I was thinking about why she asked to see our receipt AFTER she watched us with radar vision. We showed her and said "we didn't steal anything". She replies " I am just doing my job". I would understand if she was checking everyones receipts but we stayed back and watched her and she did not check any other persons receipts after. We are a hispanic family and I am 100% sure it was racially motivated. I am also leaving this on Google reviews as well. She had an attitude about it too. Disgusting behavior to have to a frequent loyal customer. Do not go to this location!
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April 2022 by Jessica A.
Today older white lady in a cast in the self checkout targeted my family. She was eyeballing us the entire time while we were checking out. Then she made a point to look at our receipt saying she was doing her job BUT she did not check other people's receipts. We are a Hispanic family. I feel very targeted. She did this with my 8 year old standing there. Not acceptable on any level.
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March 2022 by Mike Leonard
Rented a skid steer and a trencher. Both worked great and were well maintained.
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February 2022 by Chev Bryan
A fi mi place dis... always a pleasure ??
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December 2021 by Saadia Laureano
before you can't find people to help you . Now they're is new staff and the costumer service is a lot better
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November 2021 by Mark R.
I am a Veteran. I showed my ID to the cashier and was told they do not accept my type of ID in their store. It has been accepted their store before and in every other Home Depot I've used it at across the country. I explained that It had been accepted there before. She basically accused me of lying. Saying "No sir, you did not use that at this store". I have receipts showing my military discount from that store. Would not have been so degrading if she had not been so curt in the way she treated me. Reminded me of the sixties. Lowes has my military status on my card and they say "Thank you for your service" each and every time. Won't be disrespected at this Home Depot again.
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October 2021 by Jeff Pug Lowery
Horrible , horrible customer service !!!!!!! ?
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October 2021 by Amanda Allen
My husband and I came into this location on 10/17/2021. The lady working the self checkout would not let my husband use his veteran discount. Ridiculous!! Will not be back to this location!! Do better!! I will be going to Lowe’s from now on!!
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August 2021 by Jeb Lewis
Been at this store many times and never ever a problem!!! Great store and great associates