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February 2024 by Rebbecca Hargraves
Hazim at the store was very professional and also very knowledgeable. He was personally and took care of the situation completely. I recommend coming here if you need any help with your Verizon phone or bill!
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February 2024 by William Lacy
Didn't like the service I received because it seemed like I was at a car dealership
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February 2024 by Crystal Biver
Allowed access to an unauthorized human. I now have the contract and the person whom called me back was not the one whom authorized. Happy me get to pay for a cell phone because they never confirmed whom he was. Pissed!!!
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February 2024 by Meade Gooding
David was one of the best agents I have ever been helped by. Throughout the entire experience he kept us informed, while also setting realistic expectations. Felt like he was a friend looking out for one of his own. Highly recommended.
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February 2024 by Nick Price
So we were at Verizon and Zephyrhills today getting a new Internet box and we work with Dawson and he did a wonderful job taking care of us highly recommend him in this store
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January 2024 by RawfishDUH (SeeOhD)
Had an issue where I could not file a claim on my phone. Went in to file a claim. They said they couldn't do it. Gave me a number, had to go back because the person on the phone said they could do a claim over the store, went back guy named Ryan was a real stuck up attitude didn't want to help, knew I was frustrated still didn't care only said I had one option to send phone in and pay $100, went on my computer and got it free... Why are they there if the only time I go is for help and they can't even do that
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January 2024 by Joni Stanton
I had excellent customer service from Armin and Thomas. Thank you!!
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January 2024 by Hayley Copeland
This was the third Verizon I had visited this week, and the best! Axel was able to help get me into a new phone with little effort, and I am so grateful! No traffic, friendly employees and no trouble!
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January 2024 by Debbie Thornton
Hazim was very helpful and considerate with all our concerns. We are happy Verizon customers. Thank you, Hazim!
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January 2024 by Kelly Phinney
Armin went above and beyond. Explained everything thoroughly and got me in and out. Very professional and understanding of my needs. Definitely ask for his assistance again.
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December 2023 by Lyndia Stevens
Lu Le is always right on the spot..I will always wait for him .He always tries to have someone else help to keep me from waiting...and if he gets a break from something downloading, he gets up from his desk and gets a jump on what I'm there for
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December 2023 by EL COCO
There is a boy named Dawson who only wants to sell and make you spend money like when he told me that he was going to configure my phone as if it were a favor, and then charge me for that + he didn't tell me about all the extra charges now i need to pay almost 800$ on my bill after i pay him more than 600 in the store ,He doesn't speak clearly to you be careful and read carefully before signing.
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December 2023 by SkyFoogle
Great and knowledgeable staff. Got us exactly what we need fast
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December 2023 by Krystal Davis
Armin is hands down the BEST employee I’ve ever worked with at Verizon! I’ve had Verizon for over 10 years and I’ve never had anyone take care of me like he did. I went back n forth with corporate for months with no resolution. I come to Armin after my frustration with corporate, and I let him know the situation; it was fixed that day! He even called and messaged me to ensure I was well taken care of. Customer service has changed over the years, but Armin gave me hope. He was the one who sold me the phone originally and he is extremely knowledgeable, friendly and efficient. I will continue working with him. Good job man!
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December 2023 by Michael Fordyce
They are rude and don't care . They think they are the only ones selling phones
