Metro by T-Mobile is a telecommunications provider that has received mixed reviews from customers. While some customers have praised the friendly and helpful staff at certain locations, others have reported rude and unhelpful service, especially at the Acworth location. The store on 92 is highlighted as having "awesome girls" who go above and beyond to meet customers' needs, with Alexia and Stef being particularly praised for their friendly demeanor and willingness to assist. Another location, at Bells Ferry and 92, is also noted for its helpful and friendly staff. Customers appreciate the friendly faces and patient assistance, with one reviewer even mentioning that the "friendly sign holder" was the reason their family switched to Metro. However, the company's service quality has improved over the years, with one long-term customer noting the better coverage, especially in rural areas. Overall, the reviews suggest that the customer experience at Metro by T-Mobile can vary significantly between locations, with some offering excellent service and others falling short.
Estefany, was the best, she helped me lower my plan to a good plan!!! The best, thank you very much!!!
July 2024
Alexia and Stef here at metro on 92 , they are awesome girls who go above and beyond who met my needs. I appreciate them so much , they always have smiles when I walk in the door :)) I want the company to know how valuable they are to this company, cootooosss ❤️ ?❤️?
July 2024
Ashley helped me ,was amazing Great prices!!! Her coworker Stef was amazing and friendly!! Girl are awesome
