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November 2023 by Sally Boberg
Nice folks in the service department. Actual cost was lower than the estimate and work was done quickly.
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July 2023 by Corey Burns
They always do a great job on anything needed to be done !?
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June 2023 by 254 Ken
The mechanics are very knowledgeable and provide excellent turnaround service for their work.
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April 2023 by Face Sherman
I didn’t took my truck head three times every time I have to bring it back they have good people behind the counter Mike is awesome but he’s not the one to fix the truck I wouldn’t let the mechanics work with my go kart just replace my AC blower not even 30 days ago And here I go the blower is out again then the parts they replace but you still have to pay the labor this place is a rip off you probably could Google it yourself fix it I will never let them work on my truck again let this be a warning and stay away I was told but I didn’t listen
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March 2023 by Luis Brites
I can only tell you! they are the best thank you very much!
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October 2022 by Jack Frost
I called from ATL & they Had the parts waiting 4 me
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October 2022 by Michelle Jones
In September 2021, we took our tractor to Vanguard to get scheduled maintenance. Our first service writer was Justin. We made our requests and Justin issued an estimate with reasonable pricing. Once the technician inspected our tractor and we requested additional quotes on additional services, Darren Thomas was assigned as the service writer. Darren sent me multiple estimates with higher prices for the same services that were on the FIRST quote. I became extremely suspicious and requested from Darren to give me access to the ASSIST system (Volvo’s computer system), so I could review warranty work and the multiple estimates. As the total price increased from approximately $6,000 to $15,000, I deferred most of the services to obtain a SECOND OPINION.After Vanguard completed some of service on our tractor, I took my tractor to BIG MOE’s ALIGNMENT. Per DARREN’s estimate at VANGUARD it stated that the left leaf spring was cracked and needed to be replaced for $4,000.00. During the inspection, it was discovered that the left steer axle wheel was cracked rather than the leaf springs. I saved over $3,800.00 by getting a second opinion.Therefore, I WILL NOT return to any of the VANGUARD LOCATIONS in fear of being deceived and being charged for unneeded services. Darren and the technician were well aware that there weren’t any damages to our tractor’s left leaf spring, yet they were DISHONEST IN THEIR BUSINESS DEALINGS.I DO NOT RECOMMEND VANGUARD FOR ANY BUSINESS TRANSACTIONS.
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October 2022 by Benjamin Chandler
Got a simple repair done here Aug 2022. Staff was friendly and had a lot of parts in stock. High hourly rate, but you get what you pay for. Wpuld recommend if in north Ga area and need some assistance.
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October 2022 by seventh symbol
I'm a heavy truck mechanic. I never have had any problems ordering any parts from this place. The staff is extremely helpful in any way they can be you make sure you receive the correct part needed. Staff is very friendly. Recommend this place to many drivers who need bigger repairs.
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October 2022 by A A
Very friendly staff and knowledgeable mechanics. Very ethical and reliable shop. I would like to thank personal Tony for his help. Thank you again.
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October 2022 by sharon porter
My husband is a truck driver and he had trouble with his boost and other problems. He stated that they were the friendliness, knowledgeable, prompt mechanics there is. Kudos for Vanguard Truck Center in Adairsville GA. Other Vanguard Truck Centers in other states take notice, because Charlotte and Texas need to take a page from Adairsville GA and stop saying you fix the problem and charge outrageous prices that you charge Truck drivers.
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October 2022 by Adrianna Kaiser
I called and the receptionist was beyond helpful. Her customer service was impeccable and the way she spoke on the phone was a fantastic representation of this company, I truly hope they know how lucky they are to have such an amazing employee, her name was Tangela Cox
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October 2021 by LT H
*Phenomenal sales and service departments: Extremely knowledgeable and they provide intuitive service! They go above and beyond to meet the needs of their customers!The mechanics work very hard and are highly skilled.
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October 2021 by Porter Slama
Awesome service, they will even order parts from other dealerships for you. Wish there were more places like this! Eric in parts is top notch!
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October 2021 by IMVATI
Great people, easy to talk with..overall I had a great experience!! Don’t hesitate taking your truck to them best place around!!
